INTRODUCTION: Coronavirus disease 2019 (COVID-19) has led to unprecedented modifications to healthcare delivery in the U.S. To preserve resources in preparation for a COVID-19 surge, Boston Medical Center (BMC) implemented workflows to decrease ambulatory in-person visits effective March 16th, 2020. Telemedicine was incorporated into clinical workflows and much preventive care, including Hepatitis C (HCV) testing, was not routinely performed. OBJECTIVE: To explore the impact that the COVID-19 rapid restructuring response has had on HCV testing and identification hospital-wide and in ambulatory settings. METHODS: BMC utilizes reflex confirmatory testing for HCV. When a sample is HCV Ab positive, it is automatically reflexed for confirmatory RNA and genotype testing. HCV test results for patients were collected daily. We compared unique patient tests for 3.5 month periods before and after March 16th, 2020. Descriptive statistics showed total tests and total new HCV RNA+ before versus after, both hospital-wide and in ambulatory clinics alone. Mean daily tests completed were compared. RESULTS: Hospital-wide, total HCV testing decreased by 49.6%, and new HCV+ patient identification decreased by 42.1%. In ambulatory clinics, testing decreased by 71.9%, and new HCV+ identification decreased by 63.3%. Hospital-wide, mean daily tests decreased by 22.9 tests per day (95% CI: 17.9-28.0, P < .001), and mean daily new HCV+ identification decreased by 0.36 (95% CI: 0.20-0.53, P < .001). In ambulatory clinics, mean daily tests decreased by 22.1 tests per day (95% CI: 17.5-26.7, P < .001) and mean daily HCV+ decreased by 1.40 (95% CI: 1.03-1.76, P < .001). CONCLUSION: The COVID-19 systematic emergency response led to decreased HCV testing and identification, and in this regard telemedicine acts as a barrier to HCV care. Other public health initiatives must be monitored in the context of telemedicine workflows. Continued monitoring of HCV screening trends is vital, and adaptive approaches to work toward the goal of HCV elimination are needed.
INTRODUCTION:Coronavirus disease 2019 (COVID-19) has led to unprecedented modifications to healthcare delivery in the U.S. To preserve resources in preparation for a COVID-19 surge, Boston Medical Center (BMC) implemented workflows to decrease ambulatory in-person visits effective March 16th, 2020. Telemedicine was incorporated into clinical workflows and much preventive care, including Hepatitis C (HCV) testing, was not routinely performed. OBJECTIVE: To explore the impact that the COVID-19 rapid restructuring response has had on HCV testing and identification hospital-wide and in ambulatory settings. METHODS: BMC utilizes reflex confirmatory testing for HCV. When a sample is HCV Ab positive, it is automatically reflexed for confirmatory RNA and genotype testing. HCV test results for patients were collected daily. We compared unique patient tests for 3.5 month periods before and after March 16th, 2020. Descriptive statistics showed total tests and total new HCV RNA+ before versus after, both hospital-wide and in ambulatory clinics alone. Mean daily tests completed were compared. RESULTS: Hospital-wide, total HCV testing decreased by 49.6%, and new HCV+ patient identification decreased by 42.1%. In ambulatory clinics, testing decreased by 71.9%, and new HCV+ identification decreased by 63.3%. Hospital-wide, mean daily tests decreased by 22.9 tests per day (95% CI: 17.9-28.0, P < .001), and mean daily new HCV+ identification decreased by 0.36 (95% CI: 0.20-0.53, P < .001). In ambulatory clinics, mean daily tests decreased by 22.1 tests per day (95% CI: 17.5-26.7, P < .001) and mean daily HCV+ decreased by 1.40 (95% CI: 1.03-1.76, P < .001). CONCLUSION: The COVID-19 systematic emergency response led to decreased HCV testing and identification, and in this regard telemedicine acts as a barrier to HCV care. Other public health initiatives must be monitored in the context of telemedicine workflows. Continued monitoring of HCV screening trends is vital, and adaptive approaches to work toward the goal of HCV elimination are needed.
The coronavirus disease 2019 (COVID-19) pandemic has led to many major, unprecedented
but necessary, modifications to the delivery of healthcare in the United States. It
was appreciated early on that there was a need to preserve resources, including
physical space and healthcare personnel, for critically illpatients suffering from
COVID-19. This need, coupled with the recognition that increased disease
transmission in a healthcare setting would be catastrophic, led healthcare
organizations nationwide to limit or suspend non-emergent outpatient clinic
activities. There were additional policy modifications including increased
utilization of telemedicine options. While the rapid healthcare restructuring
response to this public health crisis did mitigate the impact of COVID-19, some
unintended consequences included delay or elimination of important public health
initiatives, and the impact on these, including nationwide screening and medical
care for hepatitis C virus (HCV), need to be evaluated in the context of this
response.As the most commonly reported bloodborne infection in the U.S., HCV is a major cause
of morbidity and mortality in the country. Chronic HCV infection, defined as having
detectable viremia ≥6 months after initial infection, is the leading cause of liver
disease-related deaths nationwide, with over 15 700 deaths in 2018.[1] It is estimated that there are 3.5 million people in the U.S. suffering from
the disease, and the incidence is increasing due to the well-documented rise in
injection drug use (IDU).[2] Adding to the public health concern, approximately 50% of patients in the
United States with chronic HCV are unaware of their infection.[3] When the disease is diagnosed, it is curable. Direct-acting antiviral (DAA)
treatments are highly effective and non-invasive, and are shorter and
better-tolerated than previous HCV treatments. Approximately 90% of HCV+ patients
can be cured with 8-12 weeks of DAA therapy. Treating and curing HCV infections will
lead to decreased transmission, morbidity, and mortality.In order to combat this public health need, in March 2020, the United States
Preventive Services Task Force (USPSTF) released a recommendation to screen all
adults aged 18-79 for HCV,[4] and in April 2020 the Centers for Disease Control and Prevention (CDC) also
released new guidelines for HCV universal screening.[5] While historical guidance from the CDC recommended one-time testing for those
in the “baby boomer” birth cohort (born between 1945 and 1965) and periodic testing
for those at high risk for infection, the need to further expand screening became
paramount as cases in young adults continue to rise in relation to the opioid epidemic.[6] This new screening guidance includes a recommendation for routine HCV
screening at least once in a lifetime for all adults aged ≥18 years, except in
settings where the prevalence of HCV infection is <0.1%. Additionally, HCV
screening is recommended for all pregnant women during each pregnancy, except in
settings where the prevalence of HCV infection is <0.1%.Our institution has been consistently screening for HCV in the Emergency Department
and many ambulatory clinics, in line with the prior USPSTF and CDC
guidelines.[7,8]
We use electronic medical record (EMR) modifications and educational outreach
activities for providers to ensure patients are tested. This investigation sought to
analyze the way in which these screening initiatives were impacted by the healthcare
restructuring that was undertaken in response to the outbreak of COVID-19.
Methods
This is an updated descriptive analysis of the data from a protocol that integrated
HCV screening and treatment into clinical services throughout multiple departments
within BMC. The details of this protocol have been previously described.[7] HCV screening was chosen as a proxy for preventive health in this study
because BMC has an already developed and maintained HCV screening database.
Study Setting
Boston Medical Center (BMC) is an urban, academic facility that receives
approximately 1.1 million patient visits per year. The medical center is the
largest safety net hospital in New England and is recognized as the primary
safety net care provider for Boston’s indigent and most vulnerable population.[7] In the medical center, more than 70% of patients identify as minority;
more than 50% identify as African American; and more than 20% identify as
Hispanic/Latino. Approximately 25% of BMC patients are homeless and >30% do
not speak English.[9]BMC developed an HCV screening program which was implemented in November 2016.
This program has been previously described in great detail.[7] This screening program has been used in conjunction with the medical
center’s hospital-wide outreach, linkage, and treatment efforts. The objective
has been to increase diagnosis of HCV and HCV linkage to care in the institution.[7] As an urban safety net hospital, BMC’s prevalence of HCV RNA+ patients is
approximately 3.94%, which is much greater than the national average of 0.93%.[10]Boston diagnosed its first patient with COVID-19 on February 1, 2020, and on
March 10 the governor declared a state of emergency in Massachusetts. Like many
healthcare facilities across the country, BMC implemented many operational
changes in response to the COVID-19 pandemic.To preserve personal protective equipment and hospital personnel capacity in
preparation for a COVID-19 surge, BMC implemented emergency preparedness
workflow changes to decrease the volume of ambulatory in-person visits effective
March 16. This included the adoption and utilization of telemedicine by
outpatient clinics whenever possible. However, much preventive care, including
phlebotomy for HCV screening, was not performed during this period.
Data Collection
The data for this analysis was collected prospectively beginning on December 1,
2019 and continued through June 30, 2020. Hospital-wide HCV antibody (Ab) tests
and results, as well as confirmatory HCV RNA tests and results for those that
were HCV Ab+, were collected and aggregated daily for all patients 18 years and
older. Once collected, tests were organized by testing site and categorized as
either “Emergency Department/Inpatient” or “Ambulatory.” Occupational health
tests were excluded and removed from the dataset. Tests were de-duplicated by
patient medical record number, name, and date of birth. Previous HCV+ patients
that have already been enrolled into our tracking were also excluded since we
are capturing newly identified HCV+ patients.
Data Analyses
HCV Ab tests were compared for the time periods before and after emergency
response policies were implemented at BMC on March 16, 2020. The “before” period
was from December 1, 2019 to March 15, 2020, and the “after” period went from
March 16, 2020 to June 30, 2020. Descriptive statistics were used to show the
total number of HCV tests that were ordered in each time period, as well as the
total number of new HCV RNA+ patients that were identified before versus after
the policy changes. This was done for all testing sites across the medical
center, as well as for the ambulatory sites alone. For all ambulatory-only
analyses conducted, all emergency department (ED) and inpatient testing sites
were excluded. The ambulatory-only testing numbers are included within the
hospital-wide testing numbers.The mean daily tests for each time period were compared using a two-sample
t-test, and confidence intervals and
P-values are reported. This comparison was first performed on
all testing and result data collected across the medical center and then
repeated for testing and result data from ambulatory clinics only. Statistical
analyses were completed using SAS 9.4 (SAS Institute, Cary NC).This project was approved by the Institutional Review Board at Boston University
Medical Center under IRB number H-35734. There was a waiver for informed consent
since it was a research analysis of a clinical program. This study adhered to
the Strengthening the Reporting of Observational Studies in Epidemiology
(STROBE) guidelines for cohort studies.
Results
HCV Ab testing and new HCV RNA+ identification decreased both hospital-wide and in
the ambulatory clinics alone from the time period before to the time period after
the operational changes were made on March 16, 2020. The Table 1 below shows the changes in HCV Ab
testing numbers as well as new HCV RNA+ identification for the entire medical center
as well as for the ambulatory clinics.
Table 1.
HCV Testing Numbers Before versus After March 16, 2020.
Before
After
% Difference
Hospital-wide
Mean daily HCV Ab tests (SD)
45.7 (24.7)
22.8 (8.9)
–50.1
Mean daily new HCV+ identified (SD)
1.9 (1.3)
1.5 (1.5)
–21.1
Total HCV Ab tests
4847
2442
–49.6
New HCV+ identified
159
92
–42.1
Ambulatory only
Mean daily HCV Ab tests (SD)
30.7 (22.7)
8.5 (7.6)
–72.3
Mean daily new HCV+ identified (SD)
1.9 (1.8)
0.5 (0.7)
–73.7
Total HCV Ab tests
3249
912
–71.9
New HCV+ identified
60
22
–63.3
HCV Testing Numbers Before versus After March 16, 2020.When the mean daily hospital-wide tests were compared for the periods before and
after the policy changes, the mean decreased by 22.9 daily tests (95% CI: 17.9-28.0,
P < .001). The mean new HCV+ patients identified daily
hospital-wide decreased by 0.36 patients per day (95% CI: 0.20-0.53,
P < .001). When comparing mean daily HCV tests ordered in
ambulatory sites before and after the policy changes were implemented, the mean
decreased by 22.1 daily tests (95% CI: 17.5-26.7, P < .001). The
mean new HCV+ patients identified daily in ambulatory clinics decreased by 1.40
patients per day (95% CI: 1.03-1.76, P < .001).Hospital-wide, there was a 49.6% decrease in HCV Ab testing in the 3 months after
policy changes were implemented compared to the 3 months prior. New HCV+
identification decreased by 42.1% hospital-wide following the policy changes. In
ambulatory clinics, HCV Ab testing decreased by 71.9% and new HCV+ identification
decreased by 63.3% in the time period after policy change implementation.
Discussion
The systematic response to COVID-19 led to a large decrease in HCV testing and
identification across the medical center. This decrease is greatly amplified in the
ambulatory clinics, where operations were drastically impacted by the policy
modifications put in place to mitigate the spread of COVID-19. As healthcare
continues to evolve during the current COVID-19 pandemic and further incorporate
telemedicine and technology, it is important to keep other key public health
initiatives in focus.The significant decrease in HCV screening reported here demonstrates the
consequential tradeoffs that occur between workplace safety and preventive patient
care services, as a result of health system responses during this pandemic. Like
HCV, many chronic illnesses are being impacted by this pandemic. Dramatic decreases
in preventive screening tests, missed prescription starts for chronic diseases due
to delayed diagnosis, delayed cancer treatment, and postponement of childhood
vaccinations have been noted in multiple practice environments.[11-13] In light of the
pandemic-related resource limitations and safety mitigation techniques, proactive
healthcare models must be favored over reactive models, with interventions that
reduce health risks, decrease avoidable emergency room visits, and minimize the
burden of chronic disease-related complications.[14]Healthcare providers utilizing telehealth visits should also use them as an
opportunity for greater patient education and emphasize the importance of preventive
care. Since telehealth visits do not negate the need for in-person healthcare visits
for lab-work and vaccinations, telehealth visits can also be used to educate
patients on the healthcare system safety measures that prevent the spread of
COVID-19. This will serve to alleviate fears among those still hesitant to visit
in-person.Facilities should develop streamlined processes for rapid in-and-out lab and
vaccination visits to supplement telehealth appointments. Non-traditional options,
such as drive-through vaccination programs, street outreach coupled with
telemedicine to engage people experiencing homelessness, and increased access to
in-home care have been used at our institution and should be seen as best-practices
to use when possible.[15]The long-term impacts of these gaps in primary and preventive healthcare could be
detrimental, and deliberate efforts to counteract this impact must be made.
Preventive care gaps due to COVID-19 must be identified and targeted. Continued
monitoring of HCV screening trends is vital, and adaptive approaches to working
toward the goal of HCV elimination in the evolving virtual health world are
needed.
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