| Literature DB >> 33178060 |
Kathleen Otto1, Martin Mabunda Baluku1,2, Lena Hünefeld3, Maria U Kottwitz1,4.
Abstract
While research on personality factors and economic success of entrepreneurs has flourished over the years, studies on their specific working conditions and their impact on health and career are surprisingly scarce. This study used a qualitative approach to comprehensively mirror the working situation of German small business owners. To reflect the broadness of this employment type and avoid sampling bias, we applied a quota sampling strategy based on a preliminary typology of solo self-employed respondents we derived from a large quantitative survey. We investigated 29 small business owners who reported, for example, on health complaints, recovery opportunities, and obstacles and resources while running their businesses. Thematic analysis was employed to develop a specific frame model for small business owners based on established work-related stress theories which allowed us to derive concrete hypotheses for further quantitative research. The main results emphasized the meaning of active actions and the workers' own responsibility for creating working conditions and enabling autonomy. Besides personal preferences regarding the chosen career path, marketability, flexibility, and social networks played a role and explained health and career issues. When it came to practical implications, voluntariness played an essential role for selecting this specific career path. Those being pushed into self-employment as their only viable job opportunity should receive particular support through career counseling to sustain their health.Entities:
Keywords: autonomy; entrepreneurship; mental health; recovery; small business owners; strain
Year: 2020 PMID: 33178060 PMCID: PMC7593517 DOI: 10.3389/fpsyg.2020.525613
Source DB: PubMed Journal: Front Psychol ISSN: 1664-1078
Solo self-employment and time for recovery in case of illness.
| (1) Yes, time to recover | (a) Unconditional agreement | “That’s a mental question. I guess it’s ultimately absolutely brainwork to do that. There’s a little trouble when I get sick, but then I throw a switch and crawl into bed without having a bad conscience. Sometimes I am happy to be able to take time off and to withdraw from somewhere and wait until I get fit again. This is how I do it.” ( |
| (b) The restriction that someone is rarely ill | “Illness conflicts with my self-employment and I can take time for recovery. Astonishingly enough, I have worked in an organization for almost 20 years before I started my own business. In these 20 years and earlier, I guess, I was more often ill than in self-employment and that’s what I find interesting. Additionally, in these 20 years, I very rarely said that I was not coming due to illness. But, I agree, I would do it. By the way, it would not work at all – Once I’m ill I have no chance of doing what we are doing. I might still be able to work representationally, but not in that field. We better cancel and my decision will be accepted.” ( | |
| (c) Yes, but it was not like that in the past | “When I started teaching, I always thought that if I’m not there, the whole chain would break down. Therefore, I also taught sick. I don’t do that anymore, I really take time to cure myself, because it’s no good for me or anybody else.” ( | |
| (2) No time to recover | (a) No, working despite illness | “No!” ( |
| (b) No, someone is rarely ill | “I have not been ill for 17 years now. If I would get ill, I would really be in a dilemma. That really wouldn’t work. Maybe for 1 week, 2 weeks would already be a catastrophe. If I would be really ill, I would be broke immediately or even dependent on income support. From 1 day to the other. Dead tomorrow.” ( | |
| (c) No, but working more carefully with personal resources | “I have been ‘ill’ for 1.5 years now, ‘ill’ with quotation marks, and therefore I didn’t accept too many orders, only standard seminars which I already knew about.” ( | |
| (3) Depending on the circumstances | (a) Duration of illness | “Well, I can manage my time. However, to actually have enough time to cure myself, that’s another question.” ( |
| (b) Type of illness | “If I see no other way out, yes, of course. However, in case of a non-serious illness, I usually go to work sick. If I have a cold or flu unless my head is really closed now, I can definitely stay at home for 1 day and have to cancel all patient appointments.” ( | |
| (c) Business situation | “Depending on whether there are any important deadlines, then definitely not. In general, however, you can arrange things so that there is enough time. It’ll be fine.” ( |
FIGURE 1A work-psychological stress model for small business owners.
Demands arising from solo self-employment.
| (1) Task responsibility | (a) Sole responsibility | “One disadvantage is that you are on your own…and solely responsible for everything you do, have to do or want to do.” |
| (b) Tasks outside occupational core tasks (misfit to occupational role) | “I would like to have someone to delegate organizational stuff to in my team. However, for me this would only be economically viable if I would work with several colleagues in a practice. In view of organizational effort, writing reports, telephone service, consultation hours and so forth…” ( | |
| (c) Unnecessary tasks (senseless, dictated from outside) | “Things which do not result from workflow or a project, but which one actually has to do – i.e., posting things more frequently in social media or writing an article - not because it’s necessary or it has been on my mind for some time now, but because it has to be done again. Thus, actually externally controlled and required by the outside world.” ( | |
| (2) Temporal responsibility | (a) Time and performance pressure | “The other point includes rather an over-load in projects in which you have to provide an intensive service within a short period of time. These are real stress factors; I would say that this is the worst experience you can make.” ( |
| (b) Flexibility overload | “As concerns flexibility, it means a shortcoming to me, if you can’t limit yourself just a bit because at the end you say: ‘Let’s also do this and that.’ And, as a result, you easily have a 55−65 h week and you are facing administrative matters and accounting problems.” ( | |
| (c) Lack of time for preparatory work and training | “Sometimes a little bit more time, a stress factor aroused by the fact that I have to manage an essential part of the income and consequently only have little time to familiarize myself with training. Reading, for example, – I always have a number of great books but I don’t get around to reading them.” ( | |
| (3) Responsibility for personal success (product responsibility) | (a) Task related uncertainties | “At one point you realize a little bit more surprisingly that the crux of this matter is the handling of not-knowing. Things you don’t know about will hit you. These are risks…the risk factor and your own dealings with it.” ( |
| (b) Conflicts of values | “I experienced it twice, that people during a seminar are not receptive to argumentations at all. Nowadays, the lack of receptiveness almost seems to be normal when you try to discuss with some Pegida* people or others, i.e., famous alternative facts you cannot reach anymore. I am just a qualified natural scientist. I like working with facts and logic. But, however, you cannot reach some people. I have a problem with this kind of people attending a course, which was paid for them. These are all things, which really weight on me.” ( | |
| (c) Handling of difficult customers (failures, critic) | “General conflicts with a customer, which are very rare, but, however, weight on me. If, for example, strong mistrust or criticism arises.” ( | |
| (d) Imbalance of effort and reward | “I think time expenditure is onerous as I work very long hours. Compared to the low income - I think you could be paid a lot better considering a 60 h week.” ( | |
| (4) Responsibility for economic success | (a) Self-marketing | “That’s what marketing is all about: acquisition, doing things up to the point I am facing a human, interested person with the ability to communicate – then, acquisition, writing offers and developing concepts don’t cause me any problem. Compared to initiations of business connections and everything that might happen in an open space.” ( |
| (b) Financial uncertainty (cost coverage) | “Direct disadvantages. Yes, sure, self-employment always means a financial game. You never know what a month will look like: will there be any incoming orders. That is always a bit of a problem. Sure, expenditures are rising continuously each month and they sometimes don’t go with the expenses, therefore you always have to vary accordingly, thinking of how you could balance expenditure again.’ ( | |
| (c) Future prospects (job insecurity) | “Insecure order situation, noticeable dependence on a relatively few number of clients, a standing still feeling. The feeling of no actual further development. You just have the feeling that it cannot go on like this. In this sector, you somehow come up against limiting factors, payment comes up against limiting factors. You just have the feeling that development potentialities are extremely limited. If then, in addition, you have the feeling of a step backward…At a certain age you don’t have the impression of rising strength.” ( | |
| (d) Social security (savings) | “If I don’t work, I don’t have any income. I don’t have paid holidays, no continued payment of wages in case of illness. These are disadvantages, I guess.” ( | |
| (5) Sole design of interactions in social structures – social problems | (a) Conflicts with colleagues | “Yeah, well, I was also told: ‘What do you actually want? Give it a rest. You only take this place away from others. You don’t need it. What do you actually want?’ That’s really sad and I ask myself: how deep does a doctor has to fall to say, think or feel something like that.” ( |
| (b) Conflicts with external suppliers/workers | “As a self-employed person you are always stressed – especially in the decisive phase when tasks are to be handled and completed. That’s the reason why I sometimes express myself very negatively in some contexts. Why hasn’t this been done? Do I have to say that or give reasons a thousand times? Why has the invoice not been issued correctly? Have a look, if this is about 12 euros now and… More and more prices to make, actually nobody was talking about at all. I’m annoyed about these things, of course.” ( | |
| (c) Delegation not possible | “Uncertainty as a whole, planning and everything that goes with it. As an employer, you might more easily say, for whatever reasons: ‘Please, do it; I don’t want to.’ or whatever. They are able to delegate much more. I cannot. Sure, I could instruct myself (laughs). But this is maybe the small advantage for employers.” ( | |
| (d) Lack of social exchange | “First of all, there’s primarily nobody there to talk to. I think that this in itself is a burden. And the fact that I am the only person solely responsible for certain things.” ( |
Resources provided by solo self-employment.
| (1) Autonomy | (a) Product/customer decision | “Yes, of course, to be able to say no. I think that’s the main point. Relief, yes. Being able to say no and being free to choose for me always means relief.” ( |
| (b) Time management | “Of course, I am relatively flexible in planning my time, unless I am working on a specific project. In this case, a customer order definitely has priority but I love dividing my time freely, taking up and further developing new thoughts, discussing with colleagues or customers without having this terrible time pressure of not having to think things through to the end and nevertheless having to deliver results. I like it. The degree of freedom, of course.” ( | |
| (c) Decision latitude | “Customers who give me the choice of carrying out the project the way I want to. Decisions are up to me and I am the expert within a given framework. Then I can develop freely, that’s what I like a lot.” ( | |
| (2) Task responsibility | (a) Task completeness | “You basically have a positive feeling when purchasing, planning, implementing und finalizing.” ( |
| (b) Diversity/variety | “A really large network of different people obviously connected by a different level of intensity and density. I met and argued with different people, ranging from small individual entrepreneurs to agencies and international top managers of large corporations – that is what diversity means to me. In another context, I would not have been able to experience all this.” ( | |
| (3) Responsibility for personal success | (a) Sense of achievement (quality of work) | “I am doing a good thing with my educational work and that’s a good feeling.” ( |
| (b) Appreciation/respect | “Yes, as I said at the beginning, 100% recognition. I worked on a project and I completed the project. I somewhat don’t have to share it with anybody else. Indeed, I alone have to accept criticism, but, thanks god, compliments prevail. I am solely praised for my work – and this is pretty cool.” ( | |
| (c) Good cooperation with customers (clients) | “Participants and customers who are solution-oriented involved as well as just motivated people and those who are dissidents. This kind of people might be a burden at work. People who do not really feel like cooperating and, at the same time, relieving if customers just like cooperating. And that’s the main point, I guess, having deliberately cooperating customers.” ( | |
| (d) Meaningfulness (usefulness) | “A media business administrator recently said: ‘This is fascinating. Exactly the problem we worked on only 1 week later arose in our company and it was so good that I was able to explain how this works.’ These incidents are certainly extremely positive.” ( | |
| (e) Synergies related to multiple job holding | “It certainly also supports me in relation to my work at hospital, where I am not always entitled to have a 100% say.” ( | |
| (f) Balance of effort and reward | “A customer saying: ‘We really worked intensively on this project, my expectations were exceeded.’ is a relieving factor, of course. That’s great, of course. Getting paid adequately and achieving a turnover represents a relieving factor as well.” ( | |
| (g) Learning and development options (further development) | “Personal development definitely has a decisive influence on the development of my own personality. This is worth its weight in gold. No matter if business turns up or down…the way I have changed skin like an onion within the last few years, I could give myself a slap on the shoulder, I just think that’s good.” ( | |
| (4) Personal economic success | (a) Income | “You know exactly that the X Euro you charged per hour will be yours in the end and that there is no other person saying: ‘Here a few percent.’ Ok, if you work in the service sector you are not paid a commission, but then I inform people on my hourly rate before and they have to count it up - which is normally no problem.” ( |
| (b) Follow-up orders (security) | “Office working hours just like today definitively represent a positive factor since you get a feedback and incoming orders. This is motivating and just a pleasant matter.” | |
| (c) Building up of financial reserves/growth | “I built a house for myself and afterward built up the company in the industrial area, bought a bigger property, built a warehouse and, most importantly, I had industrial representations, i.e., from company L. or attic stairs from company R. and these roller shutter boxes I built in 1960.” ( | |
| (5) Sole design of interaction in social structures – social resources | (a) Family support | “What I mentioned before, the tasks my husband kindly takes over for me. Economic and accounting matters in particular and any internet related issues. My husband even installed a newsletter for me. I would not have been capable to get this off the ground all by myself. This is exactly where he really perfectly completes me. Otherwise I would fail. Without him at my side, I would have thought about starting up my own business in the first place and if, from the beginning, he wouldn’t had said: ‘I will help you, I will do it.’ ( |
| (b) Support from colleagues | “Quality assurance in consulting actually plays a role. Intervention, supervision…Interaction and building up a room for your own questions. These are resonances…One of the reasons for this network, each of them with a personal and individual supervision.” ( | |
| (c) Support from suppliers/external workers (interfaces) | “Where good preparatory work has been done, let’s put it this way, by the industry or the companies themselves having preset parameters and you know exactly: ‘Ok, this is the right person, you have to go there.’ That’s a positive aspect, that’s easy.” ( | |
| (d) Social independence | “First of all, I realized that, of course, I am not responsible for other people. In hospital, for example, the quality of training was really bad. In my last position as assistant medical director, there was a time when many partly poorly trained assistant physicians came from Eastern regions. That was very stressful since, in the end, you were responsible for what they did in hospital. And that was really a tough affair.” ( |
Stress factors in the market and product context.
| (1) Limitation in the decision-making process | (a) Market | “For a very long time, actually for the longest period of time of my self-employment, it didn’t play a role at all. Only for a few years, I would say since the financial crisis in 2008/2009. Customers are financial services, insurance companies and building societies, which are the most shaken groups on the market. Within the course of the last three years, I cancelled 90% of the counseling budget of my three biggest customers! And afterward they are a flypaper on the market.” ( |
| (b) Customer | “I am flexible in my work planning. Sure, the customer has to be fine with it, but in general, he orders something from me because he, let’s say, knows my signature.” ( | |
| (c) Competition | “To be stuck in administration and billing related matters.” ( | |
| (2) Limitation in flexibility | (a) Customer | “I have now slightly adapted my program for this year. Last year, I offered walks during the week and finally realized that they were not well booked since most customers preferred walks on the week-end.” ( |
| (b) Knock-on effect | “The disadvantage is that if I work less I get fewer orders, if I work a lot, I get a lot of orders. This is something, which will probably be asked more often. That’s the biggest problem of self-employment. If I say that I would like to work a bit less, I immediately get less orders the following year.” ( | |
| (3) Dependence | (a) Local conditions | “The catchment area comprises almost 100.000 less people than in G. In Germany, M. is the city with the most expensive rents and students have less money. As a result, students spent less money for parties, thus club owners earn less money and pay DJs less money who, in return, are to pay their employees a minimum wage. Therefore, we have less money than a city like F. or G. That means it has something to do with where I play music.” ( |
| (b) Temporal conditions | “Temporal conditions in relation to holidays. You just don’t have holidays or rather only the holiday you pay yourself. That means you don’t have the safety of ‘I am continuously payed even if in August there won’t be any courses because of my holidays.’ These are company holidays – which don’t apply to me. I must plan completely differently. I must split costs accordingly for the entire period. That’s a second disadvantage.” ( | |
| (c) Coordination with colleagues/suppliers/external workers | “There are of course situations in which I enter into an exchange with people and I surely face certain dependencies as regards termination, i.e., when we work together in a project in which I am certainly not solely involved and make arrangements with other people. In this case, it might sometimes be a stress factor, if I say ‘Okay, I have to discuss this with somebody,’ or ‘We have to find a date,’ or ‘I have to check something.’ But what I generally consider positively is the fact that I am not alone.” ( | |
| (d) External factors | “One stress factor is my dependence on the weather. This is really stressful for me, since, for example on weekends, when I know I have to complete certain tasks outside, I am already sitting there checking what the weather will look like. This is stressful.” ( |
Motives for choice of solo self-employment.
| (1) Self-fulfilment | (a) Thematic interests (product decision) | “I didn’t aim at solo self-employment. You don’t have a big choice or a variety of possibilities. If, as a photographer, you don’t want to be employed in a photo studio where you have to take pictures of sandwiches all day, you become a freelance photographer. It’s the same with graphic designers.” ( |
| (b) Solo self-employment as sole employment form for selected profession | “First of all, there was no ‘why’ since in my sector, there is no other possibility. As a dancer, dance educator and fitness trainer you are always solo self-employed. You didn’t have a choice.” ( | |
| (c) Freedom of choice regarding the execution of contract (customer decision) | “I really wanted to get things moving for customers with a certain strategic or knowledge interest. I was originally employed in a company structure in which you sometimes asked yourself whether you are really needed or not. The question is whether you always want to ask yourself why you are doing a certain job. Insofar, I like working together with customers who, of course, have a concrete concern they are willing to pay for. Thus, this is about real exchange and interest and not only a formal and functional interest. This is at least what I would like to think. Working together with people on a relevant issue.” ( | |
| (d) Autonomy regarding method | “If I think that something doesn’t work as successfully as it should, I want to be able to intervene. If people don’t listen to my advice I want to be free to decide that this is their decision which, however, I don’t support and consequently leave them alone.” ( | |
| (e) Autonomy regarding time | “It was the flexibility to do things with R. and to decide solely when I would go to France in order to visit my family that confirmed my decision of self-employment, i.e., not to work in a wine shop. I don’t want to be limited in actions, I cannot image.” ( | |
| (f) Task closure | “I aimed to operate in a holistic work enabling me to take care of a women during pregnancy, at birth and even afterward. This is actually the ideal image of my job.” ( | |
| (g) Variety | “…variety. I have the feeling that my job is just varied.” (female, 55 years, 25 years solo self-employed) | |
| (2) Career aspects | (a) Own business | “At the beginning I said that I would build up a joiner’s workshop and that 1 day they will have to carry me out of it feet first and that was it.” ( |
| (b) Building up something (growth, sustainability) | “That corresponds to what I said before. In principle, I aimed at setting up a more classical consultancy with a pyramid structure of chief advisors and other consultants, assistants and trainees including a solid secretarial structure, local organization, professional marketing and advertising strategy and so on.” ( | |
| (c) Entry into a sector (pull-motivation) | “With the goal in mind what motivated me or the fast entry into a sector which otherwise I would not have been able to get into.” ( | |
| (d) Exit from a sector (push-motivation) | “I had simply imagined continuing to work in my previous profession until retirement. I just didn’t find that tempting at all.” ( | |
| (3) Job security | (a) Avoidance of unemployment | “I actually imagined being active as independent works council chairman and lecturer at the same time, of course, until retirement. That was my plan until Hartz IV** was introduced. Then suddenly I was sitting there. I have pondered for a few months or almost half a year. Should I look for a job somewhere else, but a job as what? Where? How?” ( |
| (b) Insecurity regarding qualification | “When I was a heating engineer, I was self-employed as well. Then I gave up. Afterward I had worked as employee for a long time and now again. Since the company I last worked for became insolvent, I applied for a job somewhere else where people told me that I was overqualified. Then I said to myself: “Ok, I will start my own business.” ( | |
| (c) Insecurity regarding age | “I became unemployed but due to my experience not everybody disposes of, I thought that I would certainly find another job some time. However, it always came down to age being a point where most people said: ‘No,’ you are too old for us; we are looking for younger people, if possible at the age of 35, with a degree and 20 years of professional experience.” ( | |
| (4) Income | (a) Better income (improvement) | “There were two jobs for me on the job market. I could start somewhere for 1,200 euros what was not actually a salary I was looking for, because for 1,200 Euro net, I would have said soon: ‘I don’t have to get up in the morning.’ That is not interesting for me. Especially since occurring costs or costs, which might occur for the employer, would be passed on to the agent, i.e., paper, etc. I would have had to do everything myself and 1,200 euro is by far not enough.” ( |
| (b) Making profit | “One goal was definitely always a financial goal since the potential of earning money in this sector was very, very high, at least 12 years ago. So that’s the financial issue.” ( | |
| (c) Adequate income (gratification) | “I finally wanted to be paid according to my educational level because at one point I just became too expensive for my former employer. Or rather they didn’t want to accept my salary claim.” ( | |
| (d) Financial independence | “That was first and foremost financial independence, as I described before. I have always been annoyed that people benefited from my performance, whether it was the master, manager or director in F.” ( | |
| (5) Compatibility with private life | (a) Reduction of working time | “At that time, one goal was definitely to work less since my weekly working time amounted to 60−80 h and I thought that even from a health-related aspect I would not be able to stand this pace if I stay in this job. Although, I actually would have had, from a purely formal point of view, very good prospects in my former job.” ( |
| (b) Encouragement of personal balance | “A job offering a good balance between personal interests, free time and job engagement, involving pleasure and further development as well as working together with pleasant people.” ( | |
| (c) Fulfilment of family/private responsibilities | “I decided to stay at home with my children and that was most compatible with self-employment. That was actually the main reason.” ( |