Literature DB >> 32921756

Evaluating Pharmacist's Patient Care Process in Shiraz, using a newly-validated questionnaire: The First Report from Iran.

Marziyeh Zare1, Leila Zarei2, Saba Afifi2, Iman Karimzadeh3, Mustafa Ghaeminia4, Farzad Peiravian5, Mohammad Salehi-Marzijarani6, Kamran B Lankarani2, Payam Peymani2.   

Abstract

BACKGROUND: The Pharmacists' Patient Care Process (PPCP) as one of many inter-related foundations for the delivery of evidence-based and outcomes-focused patient care has a positive trend in academic literatures in the world. Unfortunately, PPCP has not been establish well in community pharmacies in Iran, yet. This study was performed to explore the current status of the provision and perception toward patient care services and finally evaluate professional competency of pharmacists about PPCP implementation, in both patients and pharmacist's perspectives.
METHODS: A cross-sectional study was conducted using two self-administrated Likert-based questionnaires_ one for pharmacists and another one for patients. In total, 121 pharmacists and 479 patients participated to the study. Questionnaires were distributed and collected in the Shiraz during the Oct 2017 till Jun 2018. Obtained data were analyzed through the statistical package for social sciences (SPSS) version 25. In addition, the competency to PPCP implementation was classified to three groups _good, moderate, and weak _ based on achieving ≥75%, 50%-75%, and <50% of the dimensions' total score, respectively.
RESULTS: The pharmacist's age range was 23-76 years (mean age: 40.61±12.85 years). Their Competency to PPCP implementation was good (43.8%), moderate (52%), and just 4% weak. Patient's response to PPCP was 11.2% good, 50.7% moderate and 35.6% weak.
CONCLUSION: Besides promotion of public awareness about PPCP, improvement of pharmacists' motivation toward these services seems necessary. In addition, the introduced instrument may be useful for practice of pharmacists, but it should be used cautiously until it is tested among clients of pharmacies known to provide all levels of pharmacy care within pharmacy stores.

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Year:  2020        PMID: 32921756      PMCID: PMC7717002          DOI: 10.23750/abm.v91i3.8027

Source DB:  PubMed          Journal:  Acta Biomed        ISSN: 0392-4203


  23 in total

1.  Consumer satisfaction with community pharmacies in Warri, Nigeria.

Authors:  Azuka C Oparah; Luke C Kikanme
Journal:  Res Social Adm Pharm       Date:  2006-12

2.  The Pharmacists' Patient Care Process and More.

Authors:  Eric G Boyce
Journal:  Am J Pharm Educ       Date:  2017-05       Impact factor: 2.047

3.  Adverse drug reactions reporting: pharmacists' knowledge, attitude and practice in Shiraz, Iran.

Authors:  Saba Afifi; Najmeh Maharloui; Payam Peymani; Soha Namazi; Alireza Gholami Gharaei; Pegah Jahani; Kamran B Lankarani
Journal:  Int J Risk Saf Med       Date:  2014

4.  Knowledge, attitude and practice of General Practitioners towards adverse drug reaction reporting in South of Iran, Shiraz (Pharmacoepidemiology report).

Authors:  Payam Peymani; Reza Tabrizi; Saba Afifi; Soha Namazi; Seyed Taghi Heydari; Mohammad Khabaz Shirazi; Hasti Nouraei; Elham Sadeghi; Kamran B Lankarani; Najmeh Maharlouei
Journal:  Int J Risk Saf Med       Date:  2016-03-16

Review 5.  Measuring patient satisfaction with pharmaceutical services.

Authors:  J C Schommer; S N Kucukarslan
Journal:  Am J Health Syst Pharm       Date:  1997-12-01       Impact factor: 2.637

6.  Patient satisfaction with pharmaceutical care: update of a validated instrument.

Authors:  Lon N Larson; John P Rovers; Linda D MacKeigan
Journal:  J Am Pharm Assoc (Wash)       Date:  2002 Jan-Feb

7.  Patients' perception, views and satisfaction with pharmacists' role as health care provider in community pharmacy setting at Riyadh, Saudi Arabia.

Authors:  Mohamed N Al-Arifi
Journal:  Saudi Pharm J       Date:  2012-05-26       Impact factor: 4.330

8.  Public's attitudes towards community pharmacy in Qatar: a pilot study.

Authors:  Maguy Saffouh El Hajj; Samah Salem; Hend Mansoor
Journal:  Patient Prefer Adherence       Date:  2011-08-17       Impact factor: 2.711

9.  The effect of patient satisfaction with pharmacist consultation on medication adherence: an instrumental variable approach.

Authors:  Ning Yan Gu; Yunwei Gai; Joel W Hay
Journal:  Pharm Pract (Granada)       Date:  2008-12-15

10.  Documenting the evolution of the relationship between the pharmacy support workforce and pharmacists to support patient care.

Authors:  Tamara Koehler; Andrew Brown
Journal:  Res Social Adm Pharm       Date:  2017 Mar - Apr
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