Jacinthe Savard1, Kate Bigney2, Lucy-Ann Kubina3, SÉbastien Savard4, Marie Drolet5. 1. Associate Professor, Occupational Therapy Program, School of Rehabilitation Sciences, University of Ottawa, Research Chair, University of Ottawa and Institut du savoir Montfort, Member, Groupe de recherche sur la formation et les pratiques en santé et service social en contexte francophone minoritaire (GReFoPS), University of Ottawa, Ottawa, ON. 2. Postdoctoral Fellow, GReFoPS, University of Ottawa and Institut du savoir Montfort, Senior Policy Analyst, Agriculture and Agri-Food Canada, Ottawa, ON. 3. Former Occupational Therapist, Research Associate, GReFoPS, University of Ottawa, Ottawa, ON. 4. Full Professor, School of Social Work, University of Ottawa, Member, GReFoPS, University of Ottawa, Member, Institut du savoir Montfort-Recherche, Ottawa, ON. 5. Full Professor, School of Social Work, University of Ottawa, Founding Member, GReFoPS, University of Ottawa, Project Manager, LE CAP - Centre d'appui et de prévention, Ottawa, ON.
Abstract
Purpose: The purpose of this article is to examine access to and continuity of French-language healthcare and social services in Ontario's Champlain region through an analytical framework that incorporates people seeking care, their caregivers and the linguistic component of care into a health and social service system bounded by community, organizational, political and symbolic structures. Methods: Experiences of French-speaking seniors seeking care and those of health and social service providers and managers from two qualitative exploratory studies are used to describe trajectories through the system. Results: Participants exposed how, together with community vitality, issues within each of the system's symbolic, political or regulatory and organizational structures influence these trajectories. Conclusions: To meet the needs of francophone seniors, additional work is needed to increase French-language services coordination within the organizational, regulatory and policy structures of the health and social service system.
Purpose: The purpose of this article is to examine access to and continuity of French-language healthcare and social services in Ontario's Champlain region through an analytical framework that incorporates people seeking care, their caregivers and the linguistic component of care into a health and social service system bounded by community, organizational, political and symbolic structures. Methods: Experiences of French-speaking seniors seeking care and those of health and social service providers and managers from two qualitative exploratory studies are used to describe trajectories through the system. Results:Participants exposed how, together with community vitality, issues within each of the system's symbolic, political or regulatory and organizational structures influence these trajectories. Conclusions: To meet the needs of francophone seniors, additional work is needed to increase French-language services coordination within the organizational, regulatory and policy structures of the health and social service system.