Ali Abbaszade1, Abdolghader Assarroudi, Mohammad Reza Armat, Jacqueline J Stewart, Mohammad Hassan Rakhshani, Narges Sefidi, Mohammad Sahebkar. 1. Department of Medical-Surgical Nursing, School of Nursing, North Khorasan University of Medical Sciences, Bojnourd, Iran (Mr Abbaszade and Dr Armat); Iranian Research Center on Healthy Aging, Department of Medical-Surgical Nursing, School of Nursing and Midwifery, Sabzevar University of Medical Sciences, Sabzevar, Iran (Dr Assarroudi); Passan School of Nursing, Wilkes University, Wilkes-Barre, Pennsylvania (Dr Stewart); Iranian Research Center on Healthy Aging, Department of Biostatistics and Epidemiology, School of Health, Sabzevar University of Medical Sciences, Sabzevar, Iran (Dr Rakhshani); Student Research Committee, Sabzevar University of Medical Sciences, Sabzevar, Iran (Mrs Sefidi); and Department of Social Medicine, School of Medicine, Sabzevar University of Medical Sciences, Sabzevar, Iran (Mr Sahebkar).
Abstract
BACKGROUND: Effective communication, including the complete and accurate transfer of information and the prevention of misrepresentation and misinterpretation of patient-centered data during handoff, can enhance the quality of patient care and safety. PURPOSE: This study was aimed at evaluating the impact of bedside handoff using the Situation, Background, Assessment, Recommendation (SBAR) technique, on the quality of nursing care. METHODS: The Quality Patient Care Scale (QUALPACS) was completed by the patient while nurses performed a verbal bedside shift handoff and after receiving education on the purpose and proper use of the SBAR communication tool. RESULTS: The mean age of subjects was 51.29 ± 8.02 years. We found a significant increase in the mean score of QUALPACS dimensions, namely psychosocial (P < .001), physical (P < .001), and communication (P < .001) after SBAR implementation. CONCLUSIONS: Findings suggest that using the SBAR handoff technique increases the quality of nursing care in all QUALPACS dimensions.
BACKGROUND: Effective communication, including the complete and accurate transfer of information and the prevention of misrepresentation and misinterpretation of patient-centered data during handoff, can enhance the quality of patient care and safety. PURPOSE: This study was aimed at evaluating the impact of bedside handoff using the Situation, Background, Assessment, Recommendation (SBAR) technique, on the quality of nursing care. METHODS: The Quality Patient Care Scale (QUALPACS) was completed by the patient while nurses performed a verbal bedside shift handoff and after receiving education on the purpose and proper use of the SBAR communication tool. RESULTS: The mean age of subjects was 51.29 ± 8.02 years. We found a significant increase in the mean score of QUALPACS dimensions, namely psychosocial (P < .001), physical (P < .001), and communication (P < .001) after SBAR implementation. CONCLUSIONS: Findings suggest that using the SBAR handoff technique increases the quality of nursing care in all QUALPACS dimensions.
Authors: Rafat Mosalli; Gamal A Aboumoustafa; Wed Khayyat; Aziza N Bokhari; Mohammed A Almatrafi; Mohammed Ghazi; Bosco Paes Journal: Risk Manag Healthc Policy Date: 2022-09-22