Literature DB >> 32539636

Whose data is it anyway? Patient experience and service improvement.

Glenn Robert1, Sara Donetto2.   

Abstract

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Mesh：

Year:  2020        PMID： 32539636      PMCID： PMC7522767          DOI： 10.1177/1355819620921423

Source DB:  PubMed          Journal:  J Health Serv Res Policy        ISSN： 1355-8196


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  7 in total

1.  Patients and staff as codesigners of healthcare services.

Authors:  Glenn Robert; Jocelyn Cornwell; Louise Locock; Arnie Purushotham; Gordon Sturmey; Melanie Gager
Journal:  BMJ       Date:  2015-02-10

2.  Era 3 for Medicine and Health Care.

Authors:  Donald M Berwick
Journal:  JAMA       Date:  2016-04-05       Impact factor: 56.272

3.  Friends and family test should no longer be mandatory.

Authors:  Glenn Robert; Jocelyn Cornwell; Nick Black
Journal:  BMJ       Date:  2018-01-29

4.  The Patient Feedback Response Framework - Understanding why UK hospital staff find it difficult to make improvements based on patient feedback: A qualitative study.

Authors:  Laura Sheard; Claire Marsh; Jane O'Hara; Gerry Armitage; John Wright; Rebecca Lawton
Journal:  Soc Sci Med       Date:  2017-02-03       Impact factor: 4.634

5.  How do frontline staff use patient experience data for service improvement? Findings from an ethnographic case study evaluation.

Authors:  Louise Locock; Catherine Montgomery; Stephen Parkin; Alison Chisholm; Jennifer Bostock; Sue Dopson; Melanie Gager; Elizabeth Gibbons; Chris Graham; Jenny King; Angela Martin; John Powell; Sue Ziebland
Journal:  J Health Serv Res Policy       Date:  2020-02-14

6.  The Participatory Zeitgeist: an explanatory theoretical model of change in an era of coproduction and codesign in healthcare improvement.

Authors:  Victoria Jane Palmer; Wayne Weavell; Rosemary Callander; Donella Piper; Lauralie Richard; Lynne Maher; Hilary Boyd; Helen Herrman; John Furler; Jane Gunn; Rick Iedema; Glenn Robert
Journal:  Med Humanit       Date:  2018-06-28

7.  Beyond metrics? Utilizing 'soft intelligence' for healthcare quality and safety.

Authors:  Graham P Martin; Lorna McKee; Mary Dixon-Woods
Journal:  Soc Sci Med       Date:  2015-07-31       Impact factor: 4.634
  7 in total
  1 in total

1.  Participatory codesign of patient involvement in a Learning Health System: How can data-driven care be patient-driven care?

Authors:  Sarah E Knowles; Dawn Allen; Ailsa Donnelly; Jackie Flynn; Kay Gallacher; Annmarie Lewis; Grace McCorkle; Manoj Mistry; Pat Walkington; Lisa Brunton
Journal:  Health Expect       Date:  2021-10-20       Impact factor: 3.377
  1 in total

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