AIM: This investigation aimed to explore the benefits associated with implementing an accreditation programme in hospitals in Jordan, from the perspective of doctors and nursing staff. BACKGROUND: Although Jordan is one of the first Arab countries in the Middle East to adopt accreditation standards, little has been identified with regard to the benefits of implementing accreditation for the quality of health care in Jordanian hospitals. METHOD: A qualitative approach was employed in this project. Face-to-face interviews were therefore conducted with 10 nurses at different levels and 10 doctors, including different specialists from two Jordanian hospitals (one private and one public). RESULT: Four key benefits of accreditation were recognized in the sampled hospitals: quality improvement, patient satisfaction, patient safety, cost-effectiveness and improved reputation. CONCLUSION: This study has tried to offer an in-depth understanding of the impact of this programme. The results reveal that while professionals project a positive attitude to accreditation, their opinions are built on substantial information and supported by evidence-based study or monitoring plans, which could determine and quantify the precise benefits of accreditation in terms of quality. IMPLICATIONS FOR NURSING MANAGEMENT: This investigation may be important for nurses, especially in managerial positions. Recommendations for implementing accreditation in Jordanian hospitals were derived from this examination.
AIM: This investigation aimed to explore the benefits associated with implementing an accreditation programme in hospitals in Jordan, from the perspective of doctors and nursing staff. BACKGROUND: Although Jordan is one of the first Arab countries in the Middle East to adopt accreditation standards, little has been identified with regard to the benefits of implementing accreditation for the quality of health care in Jordanian hospitals. METHOD: A qualitative approach was employed in this project. Face-to-face interviews were therefore conducted with 10 nurses at different levels and 10 doctors, including different specialists from two Jordanian hospitals (one private and one public). RESULT: Four key benefits of accreditation were recognized in the sampled hospitals: quality improvement, patient satisfaction, patient safety, cost-effectiveness and improved reputation. CONCLUSION: This study has tried to offer an in-depth understanding of the impact of this programme. The results reveal that while professionals project a positive attitude to accreditation, their opinions are built on substantial information and supported by evidence-based study or monitoring plans, which could determine and quantify the precise benefits of accreditation in terms of quality. IMPLICATIONS FOR NURSING MANAGEMENT: This investigation may be important for nurses, especially in managerial positions. Recommendations for implementing accreditation in Jordanian hospitals were derived from this examination.