Management-supportive measures for managers of healthcare organizations during the COVID-19 epidemic.

To the Editor—Contagious or infectious diseases are a major cause of death.[1] Epidemics are a serious threat to public health and a global challenge,[2] and the management of these epidemics is very difficult. In these conditions, economic, social, and health factors of the country are of utmost concern; therefore, healthcare managers must properly manage and support healthcare centers[3] and use supportive measures for the organization and staff to provide the best healthcare services possible. Presenting a scientific framework for managing health centers can be very helpful. The following management-supportive practices are the most important at healthcare centers during outbreaks:

Engage leadership: Leadership affects the performance of physicians and nurses. Maintain effective communication with employees, pay attention to them, and listen to them effectively.

Choose wise motivations: Talk about the importance of staff work, appreciate their work, and provide encouragement.

Note work–life balance: Define a proper and balanced workload for employees. Say that optimal performance depends on enough rest and emphasize the need to re-energize.

Encourage peer support: Protect your staff from external pressures and from illogical or uncertain demands from patients and individuals, and promote support among colleagues.

Provide resources to protect employees and their mental health: Minimize risky conditions in the organization and minimize workplace stress to ensure that staff are not exposed to additional stressors.

Build a good community: Build the right teamwork and improve working relationships.

Increase employee control over their work: Clarify your expectations of employees and create an environment for team members to perform important tasks without interruption.

Review your achievements regularly: Talk to staff about progress and successes.

Cancel unnecessary meetings: Try to avoid unnecessary gatherings at work. Use video conferencing if a meeting needs to be held.