Amy E Reid1, Shelley Doucet2,3,4,5, Alison Luke6. 1. Research Coordinator, Department of Nursing and Health Sciences, Centre for Research in Integrated Care, University of New Brunswick Saint John, Canada. 2. Jarislowsky Chair in Interprofessional Patient-Centred Care, University of New Brunswick Saint John, Canada. 3. Director, Centre for Research in Integrated Care, University of New Brunswick Saint John, Canada. 4. Associate Professor, Department of Nursing and Health Sciences, University of New Brunswick Saint John, Canada. 5. Co-Director, NaviCare/SoinsNavi, University of New Brunswick Saint John, Canada. 6. Research Associate, Department of Nursing and Health Sciences, Centre for Research in Integrated Care, University of New Brunswick Saint John, Canada.
Abstract
OBJECTIVES: To explore the roles of patient navigators in different settings and situations for various patient populations and to understand the rationale for implementing lay and professional models of patient navigation in a Canadian context. METHODS: A qualitative descriptive design was applied, using interviews with 10 patient navigators from eight Canadian provinces, and Braun and Clarke's six phases of thematic analysis to guide the analysis of interview transcripts. RESULTS: Findings indicate that a patient navigator's personality and experience (personal and work-related) may be more important than their specific designation (i.e. lay or professional). CONCLUSIONS: Lay and professional navigators in Canada appear to be well suited to provide navigational services across populations. This study has the potential to inform future research, policy, and the delivery of navigation programmes in Canada.
OBJECTIVES: To explore the roles of patient navigators in different settings and situations for various patient populations and to understand the rationale for implementing lay and professional models of patient navigation in a Canadian context. METHODS: A qualitative descriptive design was applied, using interviews with 10 patient navigators from eight Canadian provinces, and Braun and Clarke's six phases of thematic analysis to guide the analysis of interview transcripts. RESULTS: Findings indicate that a patient navigator's personality and experience (personal and work-related) may be more important than their specific designation (i.e. lay or professional). CONCLUSIONS: Lay and professional navigators in Canada appear to be well suited to provide navigational services across populations. This study has the potential to inform future research, policy, and the delivery of navigation programmes in Canada.
Entities:
Keywords:
continuity of care; health services research; patient navigation; qualitative methods
Authors: Cristian Garcia-Alcaraz; Scott C Roesch; Elizabeth Calhoun; Patrick Wightman; Prashanthinie Mohan; Tracy A Battaglia; Rosa Cobian Aguilar; Patricia A Valverde; Kristen J Wells Journal: Cancer Date: 2022-07-01 Impact factor: 6.921