| Literature DB >> 32089864 |
Comfort Nsiah1, Mate Siakwa1, Jerry P K Ninnoni1.
Abstract
Aim: To explore barriers to practicing patient advocacy in healthcare setting. Design: This study used a qualitative research approach to arrive at the study result.Entities:
Keywords: Registered Nurses; barriers; healthcare setting; patient advocacy
Mesh:
Year: 2019 PMID: 32089864 PMCID: PMC7024610 DOI: 10.1002/nop2.436
Source DB: PubMed Journal: Nurs Open ISSN: 2054-1058
Analysis of study result
| Statements | Sub‐themes | Themes |
|---|---|---|
|
The environment The place we nurse the patient doesn't suit for that advocacy Authorities who don't really understand Rules and regulations given by the facility The codes of conduct of the facility The facility itself The institution The institutional authorities serve as a barrier The policies of supervisors don't favour advocacy | The healthcare institution itself | The health institution and work environment |
|
Colleagues discourage you Colleagues see you as a threat or they feel you want to get them to do more work Some colleagues will not do it and they will not allow you to do it They are not ready to change They will not make the place conducive for you to stay | Lack of support from colleagues | |
|
You really need to spend time to speak to this patient before they understand It is time consuming It takes too long to get a simple thing We don't have the full time | Limited time | |
|
You call a doctor and he says no, I will not come Patients will come and you call the doctor and he says no, continue to monitor The doctors are not cooperative at all The doctors will not agree with you When you suggest to them, some take it, but others will not take it | Physicians | |
|
At times you try your best but the hospital is not having those things you need to give out Logistics, we don't get them The facility does not have resources The labs are not working The things that you need, you will not find them There is no bag to collect the blood This hospital lacks many things Transportation means Treatments are also not available in pharmacy We don't have important drug We don't have the material to work with You don't have suctioning machine or NG tube | Inadequate medical equipment and supplies | The health institution and work environment |
|
If you need emergency drugs, the NHIS is not paying The NHIS It's a big problem | The NHIS | |
|
Other persons refuse Superiors The facility does not have a social worker The nature and attitude of the person you want to contact for the advocacy The personnel that are also incharge The personnel to act on the problem The personnel to intervene when is beyond the nurse's capacity We don't have specialist here | Lack of personnel to intervene when needed | |
|
The ward incharge Your superiors Most dwells on our incharges Ward supervisors | Ward incharges | |
|
The patient's educational level A lot of illiteracy among our patients Our patients also don't understand | High illiteracy level | The Patients |
|
Patient doesn't want you to intervene Patient's preconceptions before coming Patients has certain ideologies Some patients are not cooperative They don't see the nurse as a friend to establish that relationship | Patients' preferences | |
| Patients' refusal | ||
|
The patient says I don't want it You want to advocate but the patient is not willing Patient says I am not going | Patients' right | Legal support |
|
Because of patients' rights, at times you can't force the patient This patient right thing is a problem | ||
|
Because of the legal backing you can't defend yourself Even though you know what to do but because of the legalities you just can't help Lack of legal support Sometimes the legalities |
Legal support for nurses | |
|
The result not seems to be coming and it becomes frustrated for the nurse The outcome is also another challenge. The end result Should that thing fail? Fear of being in trouble You might think that if something negative occurs, or the outcome might be bad The consequences might be devastating | Possible outcome of advocacy | Anticipated negative outcome of advocacy |
|
I have reported it to my incharge and she has not said anything about it, I will not stand inn again another time I would not talk about it again If I have advocated for someone and things did not go well for me the next time I will not do it again. The next day, you won't do anything Nothing good will come out of it The response you get from reporting the issues becomes disappointing The result not seems to be coming and it becomes frustrated for the nurse Previous outcome is also another challenge. The end result from past attempts | Previous experience | Anticipated negative outcome of advocacy |
|
Should that thing fail? Fear of being in trouble You might think that if something negative occurs, or the outcome might be bad The consequences might be devastating The risks The risk of travelling are all involved | Risks associated with advocacy | |
|
It's a challenge trying to communicate everything so that nothing goes wrong Poor Communication skills The communication Challenges like communication and interpersonal relationship There are people who really don't know how to communicate | Communicating challenges | Ineffective communication and interpersonal relationship |
|
You can get the other person angered by the way you bring out your point The problem is with effective communication | Poor interaction | |
|
Awkward relationship between you and there other staff poor human relationship patients don't see eye to eye with the nurse | Awkward relationship | |
|
Families are not supportive Relatives may not agree with you Relatives too are not appreciative The husband do not support The relative don't understand The relative are not thankful | Limited family support | Patient's family members |
|
Family just come and dump patient in the hospital and the nurse has to do everything You expect the family, father and mother to even pick calls when you call, but they will not pick | Abandonment of patients | |
|
If I try to prescribe and something goes wrong and they call I will not get support If something goes wrong, who will support me? Should anything happen no one will stand behind you? | Limited help for nurses | Lack of support |
|
We don't have clear guidelines as to How nurses are backed You become helpless without a guide No protocol for advocacy | Absent guidelines | |
|
Background of the individual nurses It is quiet subjective Commitments of nurses The staff are reluctant to help some nurses don't care about whatever happens to the patient | Personal characteristics and values of nurses | The nurses |
|
Nurses are not assertive enough You should be assertive to always pull things through | Unassertiveness | |
|
The bureaucracies The channels you need to pass through To advocate right is not easy You have to move from here to here, go here, do this, it is difficult | Complexity of advocacy | The advocacy process |
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At the beginning it is very difficult Advocating is extra work Is sometimes tiresome | Advocating is tiring | |
|
Prayer camps They prefer prayer to medications Some opted to pray Praying with a pastor for healing | Prayer activities | Religious/cultural beliefs |
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Husband must be available to accept her admission Our culture and traditions Some refused referral without husband's consent They believe in superstitions | Traditional beliefs | |
|
Lack of financial support Poverty The economic status of the patient The patients have no money to pay The patient does not have the money | Patient's financial status | Financial difficulties |
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Patients need to spend a lot of money for that thing but they don't have You advocate for the patient but there is no money for the patient to go They can't purchase required items, so your hands are tied as a nurse | Cost required for care | |
|
Limited education of patients Patients refuse due to limited education Lack of education on health issues I wasn't that skilled to intervene as a nurse | Lack of education | Inadequate knowledge |
|
Lack of knowledge on advocacy process Nurses lack the facts to explain things Other nurses lack understanding Knowledge is a barrier You become helpless due to poor knowledge | Limited understanding |
Lack of cooperation between healthcare team, care recipients and the health institution.