| Literature DB >> 32025476 |
Ava Kikut1, Marquis Vaughn1, Rebecca Salowe1, Mohima Sanyal1, Sayaka Merriam1, Roy Lee1, Emily Becker1, Sara Lomax-Reese2, Monica Lewis2, Robert Ryan3, Ahmara Ross1, Qi N Cui1, Victoria Addis1, Prithvi S Sankar1, Eydie Miller-Ellis1, Carolyn Cannuscio4, Joan O'Brien1.
Abstract
Our objective was to determine which messaging approaches from a marketing campaign were most effective in recruiting African American individuals to a glaucoma screening and research study. We conducted a multimedia marketing campaign in Philadelphia from 01/31/2018 to 06/30/2018. Messaging approaches included radio advertisements and interviews (conducted in partnership with a local radio station with a large African American listener base), print materials, event tables, and online postings. Participants received free glaucoma screenings and the opportunity to enroll in our glaucoma genetics study. These screenings allowed individuals with glaucoma to receive a full examination and treatment plan with a glaucoma specialist, as well as to contribute to future efforts to identify genetic variants underlying this disease. We compared inquiry, enrollment, and cost yield for each messaging approach. Our campaign resulted in 154 unique inquiries, with 98 patients receiving glaucoma screenings (64%) and 60 patients enrolling in our study (39%). Commercials on WURD radio yielded the highest number of inquiries (62%) and enrollments (62%), but at relatively high cost ($814/enrolled patient). The most inexpensive approach that yielded more than five enrollments was postcards ($429/enrolled patient). Our campaign suggests that high-frequency commercials and postcards distributed at targeted healthcare locations are particularly effective and affordable options for connecting with the African American community. Our findings can help to inform recruitment efforts for other understudied diseases in minority populations.Entities:
Keywords: African Americans; Blindness; Glaucoma; Marketing campaign; Minority populations; Ophthalmology; Screenings
Year: 2020 PMID: 32025476 PMCID: PMC6997297 DOI: 10.1016/j.pmedr.2020.101057
Source DB: PubMed Journal: Prev Med Rep ISSN: 2211-3355
Messaging Approaches for the Marketing Campaign (01/31/2018–06/30/2018).
| Messaging Approach | Frequency/Quantity | Description |
|---|---|---|
| Commercials | 1440 | Advertisements discussing the importance of glaucoma prevention and offering a free screening at the Scheie Eye Institute, with the opportunity to enroll in the POAAGG study. |
| Physician Interviews | 4 | African American glaucoma specialists interviewed by WURD Radio hosts about eye health, glaucoma prevention, and the POAAGG study (aired live). |
| Event Tables | 2 | African American outreach coordinator shared materials and information about glaucoma screenings and POAAGG study during WURD-sponsored events or tables at health fairs. |
| Patient Testimonials | 28 | Patients described personal experience with free glaucoma screening and enrollment in POAAGG study. |
| Show Sponsorship | 37 | Open and close billboard was provided before/after other WURD shows (“This show was brought to you by the POAAGG study….”). |
| E-newsletter | 22 | Information about study included in weekly digital newsletter emailed to |
| Study Postcards | 2173 | Postcards distributed at local sites ( |
| Outreach Flyers | 2027 | Flyers distributed at outreach screening sites prior to events ( |
| Facebook Outreach | 1x | Facebook event created for upcoming outreach event. |
| Study Website | N/A | Description of POAAGG study on University of Pennsylvania clinical studies website. |
| Thank You Cards | 60 | Letters mailed to patients post-appointments with phone number for interested family/friends. |
Fig. 1Flowchart of unique inquiries in response to the campaign, through enrollment in the POAAGG study, from 02/01/2018 to 8/31/2018.
Fig. 2Yield of each messaging approach in terms of inquiries, from 02/01/2018 to 08/31/2018. Inquiries were categorized as ineligible/general question calls, missed/cancelled appointments, or enrolled patients.
Additional Cost and Enrollment Yield of Each Messaging Approach.
| Marketing | Personnel Time | Physician Time | Patient Transport | Additional Cost Total | Enrollment Yield | Cost/Patient | |
|---|---|---|---|---|---|---|---|
| Physician Interviews (W) | $3,500 | $863 | $63 | $14 | $4,440 | 2 | $2,220 |
| Event Table (W) | $4,000 | $719 | $94 | $42 | $4,855 | 4 | $1,214 |
| Commercials (W) | $25,000 | $3,662 | $1,002 | $448 | $30,112 | 37 | $814 |
| Study Postcards | $2,385 | $913 | $94 | $42 | $3,434 | 8 | $429 |
| Study Website | $0 | $249 | $31 | $14 | $294 | 1 | $294 |
| Outreach Flyers | $0 | $205 | $0 | $0 | $205 | 1 | $205 |
| Show Sponsorship (W) | $6,000 | $25 | $0 | $0 | $6,025 | 0 | N/A |
| Patient Testimonials (W) | $3,500 | $50 | $0 | $0 | $3,550 | 0 | N/A |
| Live Coverage of Outreach (W) | $3,500 | $25 | $0 | $0 | $3,525 | 0 | N/A |
| E-Newsletter (W) | $3,000 | $50 | $0 | $0 | $3,050 | 0 | N/A |
| Thank You Cards | $0 | $75 | $0 | $0 | $75 | 0 | N/A |
| Facebook Outreach | $0 | $25 | $0 | $0 | $25 | 0 | N/A |
W = WURD Radio Messaging Approach.