Lack of effects of evidence-based, individualised counselling on medication use in insured patients with mild hypertension in China: a randomised controlled trial.

OBJECTIVE: To evaluate whether evidence-based, individualised (EBI) counselling regarding hypertension and the treatment would affect medication use in insured patients with mild hypertension in China.
METHODS: We conducted a parallel-group, randomised controlled trial in two primary care centres in Shenzhen, a metropolitan city in China. Patients with mild primary hypertension, 10-year risk of cardiovascular diseases (CVDs) lower than 20% and no history of CVDs were recruited and randomly allocated to two groups. EBI plus general counselling was provided to the intervention group and general counselling alone to the control group. EBI counselling included information on the 10-year CVD risk and treatment benefit in terms of absolute risk reduction estimated for each individual and information on average side effects and costs of antihypertensive drugs. The outcomes included use of antihypertensive drugs and adherence to the treatment at 6-month follow-up, with the former being primary outcome.
RESULTS: Two hundred and ten patients were recruited, with 103 and 107 allocated to the intervention and control groups, respectively. At baseline, 62.4% of the patients were taking antihypertensive drugs that were all covered by health insurance. At the end of 6-month follow-up, there was no statistically significant difference in the rate of medication use between the intervention group and the control group (65.0% vs 57.9%; OR=1.35, 95% CI: 0.77 to 2.36). The difference in adherence rate between the two groups was not statistically significant either (43.7% vs 40.2%; OR=1.15, 95% CI 0.67 to 2.00]). The results were robust in sensitivity analyses that used different cutoffs to define the two outcomes.
CONCLUSIONS: The EBI counselling by health educators other than the caring physicians had little impact on treatment choices and drug-taking behaviours in insured patients with mild primary hypertension in this study. It remains unclear whether EBI counselling would make a difference in uninsured patients, especially when conducted by the caring physicians. TRIAL REGISTRATION NUMBER: ChiCTR-TRC-14004169. © Author(s) (or their employer(s)) 2020. Re-use permitted under CC BY-NC. No commercial re-use. See rights and permissions. Published by BMJ.

RCT Entities:   Population Interventions Outcomes

It is important to provide relevant information to patients and take their values into account in clinical decision making, which can increase patient participation and help achieve patient-centred, personalised care.

A Chinese survey found that the rate of willingness to pay completely out of pocket for antihypertensive drugs dropped substantially after evidence-based individualised counselling, assuming the general population were diagnosed with hypertension.

It remains unclear whether evidence-based, individualised counselling regarding hypertension and its treatment would affect medication use in insured patients with mild hypertension in China.

The evidence-based, individualised counselling by health educators other than the caring physicians did not reduce the rate of medication use, compared with usual care, in insured Chinese patients with mild primary hypertension.

Compared with usual care, the evidence-based, individualised counselling did not reduce the adherence rate in insured hypertensive patients.

Evidence-based, individualised counselling by health educators other than the caring physicians had little impact on treatment choices and drug-taking behaviours in insured patients with mild primary hypertension.

Patients’ drug-taking behaviours are not solely determined by their true needs but may be affected by multiple factors including insurance coverage, recommendations of practice guidelines and the people who inform them of the benefits and harms of treatment.

Introduction

Cardiovascular diseases (CVDs) that include coronary heart disease, cerebrovascular disease and peripheral arterial disease have become a major disease burden and accounted for approximately 30% of all deaths globally in 2012.1 Hypertension is an important and modifiable risk factor of CVDs. Antihypertensive drugs could reduce the risk of stroke and coronary heart disease by 46% and 21%, respectively.2

Currently, there are approximately 400 million hypertensive patients in China,3–5 posing a huge burden to the country’s healthcare system. A large proportion of the patients have mild hypertension. There has been no consensus on whether to treat these patients or not, particularly those with relatively low risk of CVDs. For example, drug treatment was recommended for those patients by both the Eighth Joint National Committee guideline6 and the guideline of China7 but not by the the National Institute for Health and Care Excellence (NICE) guideline.8 This is partly due to the modest absolute benefit of drug treatment in terms of the number of CVDs preventable in such patients. In view of the small benefit and the potential adverse effects of treatment, patients with different socioeconomic status may hold different views towards the worthwhileness of taking antihypertensive treatment if they need to pay for it completely out of pocket. Thus, it is important to provide relevant information to patients and take their values into account in clinical decision making, which can increase patient participation and help achieve patient-centred, personalised care.

In fact, decision making informed by medical information has been widely recommended.9 10 Previous studies showed that such patient-centred, informed and shared decision making was associated with higher rate of satisfaction with medical service and better health outcomes.11 12 In China, treatment used to be prescribed in a paternalistic approach, but the importance of shared decision making is now widely recognised. However, the implementation of shared decision making in outpatient service (as with the case in our study) is not satisfactory owing to limited time available for adequate communication between doctors and patients (as a result of the overwhelming outpatient visits and relatively small number of doctors in China), limited medical knowledge of patients, as well as other reasons.13 Previous studies suggested that involvement of a third person (eg, a nurse or junior doctor) to explain the medical information in detail to patients is helpful in achieving better shared decision making while saving the time of doctors.14

The key information needed for decision making include the benefit, harms and costs of the treatment, which should ideally be individualised and quantitative.15–19 A survey of general population in China20 studied whether counselling with such information made a difference to the participants’ treatment choices, assuming that they were all diagnosed with hypertension. It showed that the rate of willingness to pay completely out of pocket for antihypertensive drugs dropped from 95% to 23% after the information was provided and explained, because the treatment was much less effective than the participants previously thought. This substantial decrease highlights the importance of providing evidence and engaging patients in order to make treatment decisions congruent with patients’ values. Nonetheless, the large effect has not been replicated in real hypertensive patients and by measuring the actual use of medication rather than willingness to pay. In addition, antihypertensive drugs are now universally covered by health insurance in China21 as in many other countries, and patients do not need to pay out of their own pocket. Whether the large change in willingness to pay observed in the previous survey (conducted in general population and assuming that the treatment was paid for completely out of pocket) would still occur in today’s real clinical practice in the country and consequently lead to less use of medication in real hypertensive patients remains unclear.

We therefore conducted this randomised controlled trial (RCT) to assess the effects of evidence-based, individualised (EBI) counselling on drug-taking behaviours in insured patients with mild hypertension in China.

Methods

The trial was registered at the Chinese Clinical Trial Registry before it started.

Study population

The participants were recruited between February and December in 2014 from two community health centres in Shenzhen, China, a city with a well-established primary care system. Patients eligible for inclusion were younger than 65 years, with mild hypertension (systolic blood pressure between 140 mm Hg and 160 mm Hg, diastolic blood pressure between 90 mm Hg and 100 mm Hg or both) and a 10-year CVD risk lower than 20% and free of CVDs and diabetes mellitus.7 8 22 23 This population was selected because their risk of CVD was generally low and the absolute benefit of drug treatment small among them. Withholding treatment temporarily from them would not cause much harm (eg, subjecting them to high risk of CVD), if any, and can be considered as relatively safe and ethically justifiable. This is also why the recommendations on antihypertensive treatment for them have been inconsistent.6–8 Patients’ eligibility was evaluated by the physicians at the study sites, and the health educator of this project is a qualified doctor with a degree of doctor of medicine. All the patients had signed informed consents prior to recruitment.

Randomisation

An independent statistician generated a random sequence using Stata V.10.0.24 We randomly allocated patients to two paralleled groups with a ratio approximately 1:1. We concealed the random numbers in opaque, sealed and sequentially numbered envelopes, which were kept in a locked drawer. A nurse in charge of patients’ allocation released random numbers sequentially only after new eligible patients were enrolled. It was infeasible to mask patients and the health educator in counselling arrangement. Nonetheless, we did not inform the patients and the physicians the hypothesis of the study, and patient allocation was deliberately withheld from the physicians.

Intervention and implementation

The information was delivered through counselling, as it would be the most effective way to ensure patients receive all the information to be conveyed, and possibly best simulated patient–physician interaction in daily practice. Patients in the intervention group received EBI counselling on top of general counselling about lifestyle modification, while those in the control group received general counselling alone.

The EBI information package was developed in compliance with the recommendations of International Patient Decision Aids Standards Collaboration15–19 and through panel discussion of one cardiologist, three epidemiologists, two patients and one health educator. The key contents included: (1) 10-year CVD risk in the absence of antihypertensive drug treatment and absolute risk reduction (ARR) by drug treatment of a given patient and (2) information on the average side effects and costs of the drugs. The 10-year CVD risk was estimated by using the Fuwai equation25 that incorporated the risk factors of an individual patient, such as age, gender, blood pressure (BP), total cholesterol and smoking habit and was suitable for Chinese population. The ARR was calculated by multiplying the 10-year CVD risk and the relative risk reduction of 26%.2 Therefore, the 10-year CVD risk and ARR both varied considerably among individual patients. We further adapted the logic, language and medical terms used in the package after rehearsal in two healthy people without medical background and four hypertensive patients.

The health educator provided the counselling face to face and distributed a leaflet containing the key message to patients at the end of counselling. The intervention was reinforced with a concise version of counselling through telephone 1 week later. We took several measures to ensure consistency in the amount of information communicated and ways of expression or explanation. They included developing an operation manual to standardise the delivery of information, training the health educator to strictly follow the manual and having only one health educator throughout the study. We used descriptions as factual and objective as possible in the manual to avoid judgmental statements or personal interpretations.

We monitored the process of counselling by examining changes in knowledge of patients in the intervention group. We evaluated potential contaminations and main external factors that could possibly influence the effects of counselling. At the last follow-up, we provided individualised information to patients in the control group as well and asked whether and how they would do if they had obtained the information earlier. We also asked patients in both groups whether they had communicated their 10-year CVD risk and ARR with doctors, and if yes, the doctors’ attitude towards the information and medication use.

Outcomes

We used actual treatment rate as the primary outcome and adherence to treatment and satisfaction rate with treatment choices as the secondary ones to estimate the effect of counselling. Previous studies have shown that concerns about adverse effects were a main reason for people’s not taking their prescribed medicines.26 We defined patients on antihypertensive treatment as those taking drugs for at least 10 days in the past 2 weeks.27 28 For adherence to treatment, the patients were asked at each follow-up visit to recall the drug-taking status during the past week, including the days of drug taking in the past week, times of drug taking on average per day and the average number of pills taken for each time. The total number of pills taken in the past week was derived based on these information, and the percentage of prescribed pills taken by them was calculated as the total weekly number of pills actually taken divided by the total number of pills prescribed for a week.29–32 Good adherence was considered to have been achieved if the proportion was 80% or above.33 We also asked the participants at the last follow-up whether they were satisfied with their current treatment choices of either on treatment or not. The satisfaction rate was calculated as the number of patients who were satisfied with their treatment choice divided by the total number of patients randomised in each group.

Data collection

The research assistants or the health educator conducted the baseline interview after patient recruitment. We collected demographic characteristics (such as gender and age), family history, lifestyle factors related to CVD (such as smoking, drinking and physical exercise), antihypertensive drug use and prescription information, and patients’ knowledge and attitude about hypertension and antihypertensive treatment. Classification of physical exercise was adapted from that applied in the National Nutrition Survey.27 Current physical exercise was defined as participating physical exercise for over 20 min each time on a regular basis for the purpose of body fit. Physical exercise rate was calculated as the number of current physical exercise participants divided by the total number of subjects in each group. For the survey on ‘knowledge’, the patients were asked about their perception of the ultimate goal of antihypertensive treatment (eg, for reducing BP itself or for preventing CVD), the 10-year CVD risk in the absence of antihypertensive treatment, the absolute benefit of antihypertensive treatment in terms of number of CVD events prevented in every 100 patients taking the treatment and the risk of adverse effects caused by treatment. For the survey on ‘attitude’, the patients were asked about their attitude towards antihypertensive treatment (ie, would or would not receive) and the reasons behind. They might provide multiple reasons for their choices. The health educator measured BP, weight and height by following the protocols of measuring biological risk factors for Fuwai equation25 wherever possible. The health educator collected outcome data at 2 weeks, 3 months and 6 months after counselling through telephone.

Sample size and statistical analyses

We applied the treatment rate of 75% in both groups from the pilot trial and anticipated a difference of 20% between groups, which would be large enough for clinical attention. According to the previous survey conducted by our team in China, a difference of 20% would be conservative as it is lower than one-third of the difference the counselling was anticipated to make in hypothetical patients who were supposed to pay out of pocket.20 To test for such a magnitude of effect at a significance level of 0.05, a power of 0.8 and a rate of loss to follow-up of 10%, a sample size of 200 was required.

We analysed the outcome data by following the intention-to-treat principle, assuming that patients with missing data did not change their treatment choices from baseline. We calculated the treatment rates in both groups at each follow-up and used χ2 test to examine the difference between groups. We also calculated OR and 95% CI as the estimate of effect size of EBI counselling, with general counselling group as reference. The data on adherence to treatment were analysed similarly. The effect at 6-month follow-up was regarded the most important. In sensitivity analyses, different cut-offs were employed to define medication use and good adherence, and the effect sizes at 6-month follow-up were recalculated to examine whether the results from main analyses were robust or not.

Results

Between February and June in 2014 (as shown in the figure 1), 352 patients were assessed for eligibility and 210 underwent randomisation. One hundred and three patients were assigned to the intervention group and 107 to the control group. Follow-up was carried out through December in 2014. During the follow-up, eight patients withdrew their consent because they considered the counselling and follow-up as unhelpful in BP control, and 10 patients could not be reached despite multiple telephone contacts. The overall attrition rate was 8.57%.

Figure 1

Participant flow diagram. BP, blood pressure; CVD, cardiovascular disease.

The study process was carefully monitored. The counselling was fully implemented in over 90% patients in both groups, respectively. Patients in the intervention group had significantly improved knowledge level of the key information after the EBI counselling. No adverse events caused by intervention were reported by the participants; however, we found that the intervention seemed to have a slight negative effect on physical exercise rate (68.9% in the intervention group vs 80.4% in the control group at last follow-up, p=0.056). The level of potential contamination was low; by the last follow-up visit, only one patient in the control group indicated that he had obtained the 10-year CVD risk and ARR from his physician. Fewer than 10 patients in each group had ever communicated with physicians the key contents of EBI counselling and necessity of medication use. The actual interval from counselling to each follow-up visit was close to the planned interval, respectively.

The baseline characteristics of patients were shown in table 1. The mean age was 54.3 years. The proportion of male participants was 49.0%. Antihypertensive medications were covered by health insurance in all the patients, and 131 (62.4%) patients were currently taking antihypertensive drugs. The patients overestimated their 10 year CVD risk and ARR by over 4 and 14 times, respectively.

Table 1

Baseline characteristics of the participants in control and intervention groups

Characteristics	Overall(n=210)	Control(n=107)	Intervention(n=103)
Demographic characteristics
Males, n (%)	103 (49.0)	52 (48.6)	51 (49.5)
Age at recruitment, mean (SD), year	54.3 (7.8)	54.5 (7.8)	54.1 (7.8)
Education more than high school, n (%)	56 (26.7)	27 (25.2)	29 (28.2)
Insurance in Shenzhen, n (%)	120 (57.1)	60 (56.1)	60 (58.3)
Modifiable CVD risk factors
BMI, mean (SD), kg/m2	25.2 (3.2)	24.7 (3.0)	25.7 (3.3)
Systolic blood pressure, mean (SD), mmHg	133.4 (12.2)	132.5 (12.4)	134.6 (11.9)
Diastolic blood pressure, mean (SD), mmHg	88.0 (9.4)	87.0 (9.5)	89.0 (9.2)
Total cholesterol, mean (SD), mmol/l	5.3 (1.0)	5.3 (0.9)	5.3 (1.0)
10-year CVD risk estimated, median (IQR), %	7.0 (4.0, 11.0)	7.0 (4.0, 12.0)	7.0 (4.0, 11.0)
Family history
Hypertension, n (%)	161 (76.7)	81 (75.7)	80 (77.7)
CVD history, n (%)	23 (11.0)	11 (10.3)	12 (11.8) 2
Medical history related to hypertension
Types of medicine taken, median (IQR)	1.0 (1.0, 2.0)	1.0 (0.3, 2.0)	1.0 (1.0, 2.0)
Types of antihypertensive medicine taken median (IQR)	1.0 (1.0, 2.0)	1.0 (1.0, 2.0)	1.0 (1.0, 1.5)
Years since hypertension diagnosed, median (IQR), year	4.7 (2.2, 10.2)	5.3 (2.4, 10.1)	4.2 (2.0, 10.1)
Years of taking antihypertensive medicines, median (IQR), year	4.1 (1.8, 9.7)	4.8 (1.9, 9.8)	3.1 (1.5, 7.9)
Knowledge about CVDs
Correctly answered all questions, n (%)	19 (9.1)	10 (9.4)	9 (8.8)
Self-estimated 10 year CVD risk, median (IQR), %	50.0 (50.0, 75.0)	50.0 (30.0, 70.0)	60.0 (50.0, 80.0)
Self-estimated absolute risk reduction by antihypertensive medicines, median (IQR), %	30.0 (20.0, 40.0)	30.0 (20.0, 37.5)	30.0 (20.0, 50.0)
History of antihypertensive treatment
Taking medications, n (%)	131 (62.4)	63 (58.9)	68 (66.0)
Good adherence, n (%)	91 (43.4)	43 (40.2)	48 (46.6)
CVD-related lifestyle factors
Smoking, n (%)	31 (14.8)	20 (18.7)	11 (10.7)
Alcohol drinking, n (%)	31 (14.7)	12 (11.2)	19 (18.4)
Physical exercise, n (%)	142 (67.6)	76 (71.0)	66 (64.1)
High salt intake, n (%)	56 (32.6)	26 (29.5)	30 (35.7)
High fat intake, n (%)	43 (25.3)	18 (20.5)	25 (30.5)

BMI, body mass index; CVD, cardiovascular disease; IQR, interquartile range; SD, standard deviation.

All the patients enrolled were included for analyses. At 6-month follow-up, 67 (65.0%) and 62 (57.9%) patients in the intervention and control groups, respectively, were taking antihypertensive drugs (OR 1.35, 95% CI 0.77 to 2.36, p value=0.290), and 45 (43.7%) and 43 (40.2%) patients, respectively, had good adherence to the treatment (OR 1.15, 95% CI 0.67 to 2.00, p value=0.607). The difference in both outcomes between the intervention and control groups was not statistically significant. The data collected at the first two follow-up visits showed consistent results (table 2). In sensitivity analyses, the effects of intervention remained similar when different cut-off values for defining medication use and good adherence were employed (online supplements 3 and 4). None of the results was statistically significant.

Table 2

Effects of individualised, evidence-based counselling on treatment rate and adherence to treatment

Outcome variables	Control		Intervention		OR (95% CI)
	Number	Events (%)*	Number	Events (%)*
Use of antihypertensive drugs
Baseline	107	63 (58.9)	103	68 (66.0)	1.36 (0.77 to 2.38)
2-week follow-up	105	63 (58.9)	100	68 (66.0)	1.36 (0.77 to 2.38)
3-month follow-up	101	69 (64.5)	97	67 (65.0)	1.02 (0.58 to 1.81)
6-month follow-up	98	62 (57.9)	95	67 (65.0)	1.35 (0.77 to 2.36)
Good adherence
Baseline	107	43 (40.2)	103	48 (46.6)	1.30 (0.75 to 2.24)
2-week follow-up	105	44 (41.1)	100	50 (49.5)	1.35 (0.78 to 2.33)
3-month follow-up	101	50 (46.7)	97	45 (43.7)	0.88 (0.51 to 1.52)
6-month follow-up	98	43 (40.2)	95	45 (43.7)	1.15 (0.67 to 2.00)

*Percentages were calculated following the ‘intention-to-treat’ principle.

CI, confidence interval; OR, odds ratio.

The between-group difference in the proportion of participants who felt satisfied with their treatment choices (63.1% in intervention, 57.9% in control) was not statistically significant either. The majority of patients taking prescribed drugs said that they did not want to give up their right to take the drugs for (almost) free. Around one-third said they took the prescribed drugs because the outcome of untreated hypertension (eg, stroke) was severe and taking drugs reassured them. Among those who were not taking prescribed drugs, more than half expressed concerns about the adverse effects, especially severe adverse effects and drug dependence; one respondent did not take drugs for ‘the risk of CVD was low’ and two respondents for ‘the ARR of treatment was small’.

Discussion

This study showed that the EBI counselling had little effect on drug-taking behaviours of patients with mild hypertension for whom medications were covered by medical insurance. This is in drastic contrast with what was anticipated from the large effect suggested in a previous survey of hypothetical hypertensive patients who had to pay out of their own pocket.10 However, our results were largely consistent with similar RCTs34–37 on medication of hypertension, hyperlipidaemia and/or hyperglycaemia in populations for whom these medications are free.

The discrepancy in the results between our previous survey10 and this trial is unlikely to be explained by the different study design, outcomes and disease status of the people in the two studies (table 3). The treatment rate did not change (66.0% at baseline to 65.0%) 6 months after the EBI counselling in the intervention group of our study. Very similar pre–post difference was found in other RCTs as well. The same conclusion was drawn when the willingness to take medication (the primary outcome in the previous survey) was used from this study.

Table 3

Differences in study design and context between a previous highly relevant survey and the current randomised controlled trial

Characteristics	The previous survey	This trial
Study design	Pre–post comparison	Paralleled comparison
Outcomes of interest	Willingness to pay for/to take the treatment	Actual medication use
Percent with hypertension	14.9	100
Method of payment	Out of the pocket	Insurance

These findings suggest that the method of payment may be an explanation for the lack of influence of counselling on medication use. In other words, after receiving the EBI information, the willingness to pay or medication use substantially decreased in uninsured patient populations while remained unchanged if medication was covered by health insurance. The assumption is supported by observations from other studies38–42 that both willingness to treat42 and use of medical service41 was substantively decreased as the out-of-pocket payment rate was increased and that the proportion of patients with effective BP control was also significantly higher in medically insured populations.38–40

The reasons provided by the patients for drug taking give further support for the above assumption. The majority patients in our trial said that they did not want to ‘give up their entitled right that they believed they should have’ of taking drugs for (almost) free. Otherwise, it would be considered as a potential loss. It suggests importantly that insurance coverage is a determinant of medication use behaviours in insured populations, whereas benefit and harms of treatment and patients’ needs do not make much a difference although they should have.

Another possible interpretation for the lack of effect of the EBI information on medication use is parental care practice in medicine. Most patients in our trial still preferred ‘following physicians’ suggestions’ to making decisions by themselves, despite sufficient information provided to and understood by the patients. Had it be delivered by physicians, EBI might lead to some changes in patients’ behaviours. However, physicians (including those in this trial) in general feel strongly that they are obliged to follow the practice guideline in China. It can thus be inferred that patients’ true needs and willingness to take medications may be considerably distorted in decision making where parental care is the main practice model and guidelines have strong influence on doctors’ practice.

The results of this study and the above discussions suggest importantly that in conventional medical practice, patient drug-taking behaviours seem to be dominated by insurance coverage and recommendations of practice guidelines, other than by evidence on benefits and harms of treatment and patients’ true needs.43 44 Therefore, it is ultimately important to engage (potential) patients in making insurance policies and practice guidelines, so that their true needs and views about the value of a treatment can be more faithfully reflected. For the same reason, informing patients with evidence may not make any difference to patients’ treatment choices in current medical practice where physicians feel strongly they have to adhere to the guidelines.

This study has several limitations. First, it may be subjected to reporting bias, which is a common concern in self-reported data. The commonly used methods to evaluate medical adherence include prescription refills, patients’ scales and self-reporting, among others.33 45 46 We did not use the prescription refills method because the antihypertensive prescription could be refilled at any hospitals, primary care centres or even pharmacies in the city where our study was carried out, and the network among the hospitals, centres and pharmacies had not been established so that we could not check all the refills from different places for a patient. As a result, the prescription history recorded solely in the community health centres where this study was conducted was accessible and would underestimate the actual refills. The patients’ scales were not used mainly because they had not been well validated for studying adherence to antihypertensive drugs in Chinese populations. Moreover, the scores obtained could not reflect the number of pills taken during the investigated period. Thus, the self-reporting method, which was once recommended in several articles,29–32 was chosen in this study. Our topic was however not stigmatic.47–49 We also told the patients clearly that it was their own choices whether to take the drugs or not and there were no right or wrong answers to the questions we asked in the questionnaire. This helped reduce the possibility that patients deliberately gave an answer to please the investigators.50–53 Second, the counselling was provided by health educators instead of the caring physicians of the patients in the community health centres, who would be more authoritative in informing the patient and affecting their behaviours. It remains unclear whether patients’ drug-taking behaviours would change had the EBI counselling been provided by the caring physicians.

In conclusion, the EBI counselling by health educators other than physicians made little change to treatment choices and drug-taking behaviours in insured patients with mild hypertension in this study. It remains unclear whether EBI counselling would make a difference in uninsured patients, especially when conducted by the caring physicians.