| Literature DB >> 31348163 |
Mya Sherman1, Hannah Covert, Lisanne Brown, Jennifer Langhinrichsen-Rohling, Tonya Hansel, Timothy Rehner, Ayanna Buckner, Maureen Lichtveld.
Abstract
Standard evaluation practice in public health remains limited to evaluative measures linked to individual projects, even if multiple interrelated projects are working toward a common impact. Enterprise evaluation seeks to fill this policy gap by focusing on cross-sector coordination and ongoing reflection in evaluation. We provide an overview of the enterprise evaluation framework and its 3 stages: collective creation, individual data collection, and collective analysis. We illustrate the application of enterprise evaluation to the Gulf Region Health Outreach Program, 4 integrated projects that aimed to strengthen health care in Louisiana, Mississippi, Alabama, and the Florida Panhandle after the Deepwater Horizon oil spill. Shared commitment to sustainability and strong leadership were critical to Gulf Region Health Outreach Program's success in enterprise evaluation. Enterprise evaluation provides an important opportunity for funding agencies and public health initiatives to evaluate the impact of interrelated projects in a more holistic and multiscalar manner than traditional siloed approaches to evaluation.Entities:
Mesh:
Year: 2019 PMID: 31348163 PMCID: PMC6716577 DOI: 10.1097/PHH.0000000000000862
Source DB: PubMed Journal: J Public Health Manag Pract ISSN: 1078-4659
The Integrated Projects of the Gulf Region Health Outreach Program
| Name of Project | Description | Funded Organization |
|---|---|---|
| Primary Care Capacity Project | Expands access to high-quality, sustainable, community-based primary care, focusing on the development of primary care linkages to specialty mental and behavioral health care, as well as environmental and occupational health services. | Louisiana Public Health Institute, New Orleans, Louisiana |
| Environmental Health Capacity and Literacy Project | Builds environmental health capacity to deliver coordinated specialty care, integrates CHWs with training in environmental health issues into primary care clinics, expands maternal and child health services in communities experiencing repeated disasters and environmental exposures, and exposes high school students to hands-on environmental health activities and research experiences. | Tulane University, New Orleans, Louisiana |
| Mental and Behavioral Health Capacity Project | Provides mental and behavioral health treatment in the short-term and long-term supportive services to improve the overall well-being of individuals, families, and communities affected by the DWH incident. | University of West Florida, Pensacola, Florida; University of South Alabama, Mobile, Alabama; The University of Southern Mississippi, Hattiesburg, Mississippi; Louisiana State University, New Orleans, Louisiana |
| Community Health Workers Training Project | Trains CHWs who help residents navigate the health care system and access needed care. | University of South Alabama, Mobile, Alabama |
| Community Involvement | Coordinates community involvement and outreach efforts in each of the 4 GRHOP-eligible states. | Alliance Institute, New Orleans, Louisiana |
Abbreviations: CHWs, community health workers; DWH, Deepwater Horizon; GRHOP, Gulf Region Health Outreach Program.
FIGURE 1Enterprise Evaluation Approach
Abbreviations: AL, Alabama; CHWTP, Community Health Workers Training Project; CI, Community Involvement; EHCLP, Environmental Health Capacity and Literacy Project; FL, Florida; LA, Louisiana; MBHCP, Mental and Behavioral Health Capacity Project; MS, Mississippi; PCCP, Primary Care Capacity Project.
FIGURE 2Gulf Region Health Outreach Program Enterprise Evaluation Timeline
Abbreviations: GRHOP, Gulf Region Health Outreach Program; TBD, to be determined.
FIGURE 3Gulf Region Health Outreach Program Enterprise Logic Model
Abbreviations: CHWTP, Community Health Workers Training Project; CI, Community Involvement; EHCLP, Environmental Health Capacity and Literacy Project; MBHCP, Mental and Behavioral Health Capacity Project; PCCP, Primary Care Capacity Project.
Gulf Region Health Outreach Program Individual Project Contributions to a Long-term Outcome: Community Has Greater Capacity for Quality Health Care
| Individual Project Activity | Data Source | Results | Collective Midterm Outcome |
|---|---|---|---|
| Primary care capacity investments (PCCP) | Data for 12 clinic operators in Louisiana, Mississippi, Alabama, and Florida that were part of PCCP from 2012 to 2016 were reviewed using Uniform Data System (UDS) measures. | 23% increase in the total number of medical visits among 12 clinic operators from 2012 through 2016. 32% increase in the total number of patients among 12 clinic operators from 2012 through 2016. | Stronger health care system (via clinic and GRHOP collaborators) |
| Placement of CHWs in FQHCs and community-based organizations (EHCLP) | Semistructured interviews (n = 42) were conducted in 2017 with CHWs and CHW supervisors from 18 organizations where CHWs were placed in Louisiana, Mississippi, Alabama, and Florida. | Reported barriers to health care access for clients were lack of insurance, financial issues, lack of transportation, and language barriers. Most participants reported that health care access among clients improved over the past 5 years due to ○ increased availability of insurance; ○ increased number and capacity of FQHCs; ○ increased focus on health prevention and community health literacy; and ○ CHWs' ability to reduce certain barriers to health care access CHWs improved clients' access to health care due to
○ raising awareness about services at the CHW's own organization and in the community; ○ assisting in navigating the health system and health insurance; ○ scheduling and accompanying clients to medical appointments; and ○ translating/interpreting for nonnative English speakers | Stronger health care system (via clinic and GRHOP collaborators) |
| Providing and enhancing supplemental and supportive MBHCP services and educational opportunities (MBHCP-LA) | Five Louisiana primary care clinics where MCHCP-LA worked were assessed for integration of MBH services for adults and children and MBH administrative integration. Data were retrospectively collected for 2013 and 2016 using a modified version of the Patient-Centered Integrated Behavioral Health Care Principles and Tasks Checklist. | Statistically significant increase in integration from 2013 to 2016 ( MBH services moved from siloed (level 1) MBH delivery to an embedded midpoint (level 3) toward fully integrated services (level 5). | Specialty health, environmental health, and MBH services and/or referral systems are embedded into primary care and/or community settings |
| Providing and enhancing supplemental and supportive MBHCP services and educational opportunities | Client health records from 2013 to 2017 from 1 FQHC system in Mississippi where MCHCP-MS worked were reviewed to examine changes in MBH services provision. | 5 clinics were served between September 2013 and August 2014 and 9 clinics served between September 2016 and August 2017, an 80% increase in access points for MBH services. There was a 167% increase in full-time behavioral health providers (BHPs) between April 2013 (n = 3) and April 2017 (n = 8). An average of 85 monthly warm handoffs were performed between September 2013 and August 2014. An average of 180 monthly warm handoffs were performed between September 2016 and August 2017, a 112% increase. | Specialty health, environmental health, and MBH services and/or referral systems are embedded into primary care and/or community settings |
| Providing and enhancing supplemental and supportive MBHCP services and educational opportunities | BHPs in 5 clinics in Alabama quantified their daily activities and interactions, including number of warm handoffs from a primary care provider to a BHP. BHPs completed an online project-created tool at the end of each work day, which took an average of 90 s to complete. | At the start of the project in 2012, none of the 5 clinics in Alabama provided integrated MBH services. The baseline number of warm handoffs per month was 0. By June 2016, all 5 clinics were engaged in integrated health care and had an on-site BHP as part of their health care team. Between 2012 and 2016, the number of patients referred to BHPs via a warm handoff from the primary care provider increased from 0% to 43.3%. By June 2017, 66% of new patients referred to BHPs were referred through a warm handoff. | Specialty health, environmental health, and MBH services and/or referral systems are embedded into primary care and/or community settings |
Abbreviations: BHPs, behavioral health providers; CHWs, community health workers; EHCLP, Environmental Health Capacity and Literacy Project; FQHCs, federally qualified health centers; GRHOP, Gulf Region Health Outreach Program; MBH, mental and behavioral health; MBHCP, Mental and Behavioral Health Capacity Project.