Literature DB >> 31327164

How actionable are staff behaviours specified in policy documents? A document analysis of protocols for managing deteriorating patients.

Duncan Smith1,2, Mandeep Sekhon3, Jill J Francis1, Leanne M Aitken1,4.   

Abstract

BACKGROUND: To optimise care of deteriorating patients, healthcare organisations have implemented rapid response systems including an "afferent" and "efferent" limb. Afferent limb behaviours include monitoring vital signs and escalating care. To strengthen afferent limb behaviour and reduce adverse patient outcomes, the National Early Warning Score was implemented in the UK. There are no published reports of how National Early Warning Score guidance has translated into trust-level deteriorating patient policy and whether these documents provide clear, actionable statements guiding staff. AIM: To identify how deteriorating patient policy documents provide "actionable" behavioural instruction for staff, responsible for actioning the afferent limb of the rapid response system.
DESIGN: A structured content analysis of a national guideline and local policies using a behaviour specification framework.
METHODS: Local deteriorating patient policies were obtained. Statements of behaviour were extracted from policies; coded using a behaviour specification framework: Target, Action, Context, Timing and Actor and scored for specificity (1 = present, nonspecific; 2 = present, specific). Frequencies and proportions of statements containing elements of the Target, Action, Context, Timing and Actor framework were summarised descriptively. Reporting was guided by the COREQ checklist.
RESULTS: There were more statements related to monitoring than escalation behaviour (65% vs 35%). Despite high levels of clear specification of the action (94%) and the target of the behaviour (74%), context, timing and actor were poorly specified (37%, 37% and 33%).
CONCLUSION: Delay in escalating deteriorating patients is associated with adverse outcomes. Some delay could be addressed by writing local protocols with greater behavioural specificity, to facilitate actionability. RELEVANCE TO CLINICAL PRACTICE: Numerous clinical staff are required for an effective response to patient deterioration. To mitigate role confusion, local policy writers should provide clear specification of the actor. As the behaviours are time-sensitive, clear specification of the time frame may increase actionability of policy statements for clinical staff.
© 2019 John Wiley & Sons Ltd.

Entities:  

Keywords:  critical care outreach; documentation; nurse's responsibilities; organisational behaviour; policy; vital signs

Mesh:

Year:  2019        PMID: 31327164     DOI: 10.1111/jocn.15005

Source DB:  PubMed          Journal:  J Clin Nurs        ISSN: 0962-1067            Impact factor:   3.036


  2 in total

Review 1.  Do pharmacy practice standards effectively describe behaviour? Reviewing practice standards using a behavioural specificity framework.

Authors:  Deanna Mill; Amy Page; Jacinta Johnson; Kenneth Lee; Sandra M Salter; Liza Seubert; Rhonda Clifford; Danielle D'Lima
Journal:  BMC Health Serv Res       Date:  2022-01-14       Impact factor: 2.655

Review 2.  Escalation triggers and expected responses in obstetric early warning systems used in UK consultant-led maternity units.

Authors:  James Cheshire; David Lissauer; Will Parry-Smith; Aurelio Tobias; Gary B Smith; Richard Isaacs; Vanora Hundley
Journal:  Resusc Plus       Date:  2020-12-30
  2 in total

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