Literature DB >> 31175263

Patient experience surveys: reflections on rating a sacred trust.

Catherine C Ferguson1.   

Abstract

Entities:  

Keywords:  mental health; patient safety; patient satisfaction

Mesh:

Year:  2019        PMID: 31175263     DOI: 10.1136/bmjqs-2019-009525

Source DB:  PubMed          Journal:  BMJ Qual Saf        ISSN: 2044-5415            Impact factor:   7.035


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  1 in total

1.  Anonymity, veracity and power in online patient feedback: A quantitative and qualitative analysis of staff responses to patient comments on the 'Care Opinion' platform in Scotland.

Authors:  Louise Locock; Zoë Skea; Gina Alexander; Caroline Hiscox; Lynn Laidlaw; Jenna Shepherd
Journal:  Digit Health       Date:  2020-01-22
  1 in total

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