OBJECTIVE: To identify the patient safety culture in intensive care units. METHOD: This qualitative, exploratory-descriptive study was conducted with five physicians, five nurses and 24 nursing technicians working in the intensive care units of two hospitals in the South of Brazil: one public and one philanthropic. Semi-structured interviews were held in September and October 2016 and analyzed using discursive textual analysis. RESULTS: Two categories emerged: Perception of error and Error management. CONCLUSION: The professionals acknowledge the existence of errors in health care and assign their occurrence to individual failures and failures accruing from the organizational system but support a non-punitive culture of safety and encourage collective learning.
OBJECTIVE: To identify the patient safety culture in intensive care units. METHOD: This qualitative, exploratory-descriptive study was conducted with five physicians, five nurses and 24 nursing technicians working in the intensive care units of two hospitals in the South of Brazil: one public and one philanthropic. Semi-structured interviews were held in September and October 2016 and analyzed using discursive textual analysis. RESULTS: Two categories emerged: Perception of error and Error management. CONCLUSION: The professionals acknowledge the existence of errors in health care and assign their occurrence to individual failures and failures accruing from the organizational system but support a non-punitive culture of safety and encourage collective learning.
Authors: Tatiane Araújo Dos Santos; Handerson Silva Santos; Elieusa E Silva Sampaio; Cristina Maria Meira de Melo; Ednir Assis Souza; Cláudia Geovana da Silva Pires Journal: Rev Lat Am Enfermagem Date: 2020-05-11