Kayla N LaRosa1,2, Marilyn Stern3,4,5,6,7, Courtney Lynn1,2, Janella Hudson8,9, Damon R Reed10,9,11, Kristine A Donovan8,10,9, Gwendolyn P Quinn12,13,14. 1. Department of Educational and Psychology Studies, University of South Florida, Tampa, FL, USA. 2. University of South Florida, Tampa, FL, USA. 3. University of South Florida, Tampa, FL, USA. Mstern1@usf.edu. 4. Department of Child and Family Studies, University of South Florida, Tampa, FL, USA. Mstern1@usf.edu. 5. Health Outcomes and Behavior Program, Moffitt Cancer Center, Tampa, FL, USA. Mstern1@usf.edu. 6. Adolescent and Young Adult Program, Moffitt Cancer Center, Tampa, FL, USA. Mstern1@usf.edu. 7. , Tampa, FL, USA. Mstern1@usf.edu. 8. Health Outcomes and Behavior Program, Moffitt Cancer Center, Tampa, FL, USA. 9. Morsani College of Medicine, University of South Florida, Tampa, FL, 33612, USA. 10. Adolescent and Young Adult Program, Moffitt Cancer Center, Tampa, FL, USA. 11. Sarcoma Program, Moffitt Cancer Center, Tampa, FL, USA. 12. Department of OB-GYN, School of Medicine, New York University, New York, NY, 10016, USA. 13. Department of Population Health, School of Medicine, New York University, New York, NY, 10016, USA. 14. Center for Medical Ethics, New York University, New York, NY, 10016, USA.
Abstract
PURPOSE: Healthcare providers (HCPs) and other staff at a comprehensive Cancer Center were interviewed on how to best implement a patient navigator position when working with adolescents and young adults (AYA) with cancer. Research objectives included assessing staff perceptions of (a) barriers to optimal care for AYA, (b) roles and responsibilities for a patient navigator, and (c) training needed for future patient navigators. METHODS: Semi-structured interviews were conducted with 17 staff members providing care to AYA. Verbatim transcripts were hand-coded using inductive content analysis. RESULTS: Roles and responsibilities of a patient navigator were described as needing to coordinate services, be knowledgeable of resources inside and outside the Cancer Center, provide emotional support, advocate for AYA, assist with financial and insurance issues, and serving as the first point of contact. CONCLUSIONS: Staff serving AYA reported the desired roles and training they wished a patient navigator to possess. This study contributes to the literature by conducting stakeholder assessment of the goals and roles of an AYA patient navigator (PN). PN positions should be adapted to the workflow and ethos of the institution.
PURPOSE: Healthcare providers (HCPs) and other staff at a comprehensive Cancer Center were interviewed on how to best implement a patient navigator position when working with adolescents and young adults (AYA) with cancer. Research objectives included assessing staff perceptions of (a) barriers to optimal care for AYA, (b) roles and responsibilities for a patient navigator, and (c) training needed for future patient navigators. METHODS: Semi-structured interviews were conducted with 17 staff members providing care to AYA. Verbatim transcripts were hand-coded using inductive content analysis. RESULTS: Roles and responsibilities of a patient navigator were described as needing to coordinate services, be knowledgeable of resources inside and outside the Cancer Center, provide emotional support, advocate for AYA, assist with financial and insurance issues, and serving as the first point of contact. CONCLUSIONS: Staff serving AYA reported the desired roles and training they wished a patient navigator to possess. This study contributes to the literature by conducting stakeholder assessment of the goals and roles of an AYA patient navigator (PN). PN positions should be adapted to the workflow and ethos of the institution.
Entities:
Keywords:
Adolescent and young adult; Cancer; Health services; Patient navigator; Qualitative
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