Vincent Ekenga1, Janel Bailey-Wheeler2, Tammy Hart3, Daniel Sarpong4, Martha Earls5. 1. Clinical Assistant Professor, Xavier University of Louisiana College of Pharmacy. 2. Clinical Assistant Professor, Xavier University of Louisiana College of Pharmacy, 1 Drexel Drive, New Orleans LA 70125, (504)520-5369, (504)520-7971. 3. Clinical Assistant Professor, Xavier University of Louisiana College of Pharmacy, 1 Drexel Drive, New Orleans LA 70125, (504)520-5347, (504)520-7971. 4. Professor, Xavier University of Louisiana College of Pharmacy, 1 Drexel Drive, New Orleans LA 70125, (504)520-7424, (504)520-7971. 5. Clinical Assistant Professor, Xavier University of Louisiana College of Pharmacy, 1 Drexel Drive, New Orleans LA 70125, (504)520-5351, (504)520-7971.
Abstract
OBJECTIVES: To explore the extent to which patients identify community pharmacists as healthcare providers and the relationship of this perception to a willingness to engage in pharmacist-provided services. METHODS: A cross-sectional survey was conducted at a retail pharmacy and a patient centered medical home (PCMH) in the New Orleans, Louisiana metropolitan area. The survey assessed patients' perception of community pharmacists and their roles in the provision of healthcare, as well as willingness to participate in commonly offered pharmacist-provided services. RESULTS: This study included 49 participants who interacted with pharmacy personnel to receive prescriptions regularly. Of the 49 patients surveyed, 91.8% perceived community pharmacists to be healthcare providers and this perception significantly impacted patient willingness to participate in medication therapy management, medication optimization, and travel vaccination services. Other services were not significantly impacted by perception. CONCLUSION: A greater percentage of patients perceived community pharmacists as healthcare providers. This affirmative perception positively impacted patient willingness to participate in several pharmacist-provided services. Since no comparative studies are available, further study is needed to assess consistency of observations and assess innovative ways to highlight pharmacists' cognitive attributes and increase participation in pharmacist-provided services.
OBJECTIVES: To explore the extent to which patients identify community pharmacists as healthcare providers and the relationship of this perception to a willingness to engage in pharmacist-provided services. METHODS: A cross-sectional survey was conducted at a retail pharmacy and a patient centered medical home (PCMH) in the New Orleans, Louisiana metropolitan area. The survey assessed patients' perception of community pharmacists and their roles in the provision of healthcare, as well as willingness to participate in commonly offered pharmacist-provided services. RESULTS: This study included 49 participants who interacted with pharmacy personnel to receive prescriptions regularly. Of the 49 patients surveyed, 91.8% perceived community pharmacists to be healthcare providers and this perception significantly impacted patient willingness to participate in medication therapy management, medication optimization, and travel vaccination services. Other services were not significantly impacted by perception. CONCLUSION: A greater percentage of patients perceived community pharmacists as healthcare providers. This affirmative perception positively impacted patient willingness to participate in several pharmacist-provided services. Since no comparative studies are available, further study is needed to assess consistency of observations and assess innovative ways to highlight pharmacists' cognitive attributes and increase participation in pharmacist-provided services.
Entities:
Keywords:
Pharmacist; Provider status; community pharmacy; healthcare provider; pharmacy services
Authors: Anita Majchrowska; Renata Bogusz; Luiza Nowakowska; Jakub Pawlikowski; Włodzimierz Piątkowski; Michał Wiechetek Journal: Int J Environ Res Public Health Date: 2019-08-04 Impact factor: 3.390
Authors: Maja Andrzejewska; Urszula Religioni; Paweł Piątkiewicz; Agnieszka Barańska; Jolanta Herda; Aleksandra Czerw; Jerzy Krysiński; Piotr Merks Journal: Int J Environ Res Public Health Date: 2022-02-22 Impact factor: 3.390