Authors: Agnès Leotsakos; Hao Zheng; Rick Croteau; Jerod M Loeb; Heather Sherman; Carolyn Hoffman; Louise Morganstein; Dennis O'Leary; Charles Bruneau; Peter Lee; Margaret Duguid; Christian Thomeczek; Erica van der Schrieck-De Loos; Bill Munier Journal: Int J Qual Health Care Date: 2014-04 Impact factor: 2.038