Finding an unfamiliar face in a line-up: Viewing multiple images of the target is beneficial on target-present trials but costly on target-absent trials.

When viewing unfamiliar faces, photographs of the same person often are perceived as belonging to different people and photographs of different people as belonging to the same person. Identity matching of unfamiliar faces is especially challenging when the photographs are of a person whose ethnicity differs from that of the observer. In contrast, matching is trivial when viewing familiar faces, regardless of race. Viewing multiple images of an own-race target identity improves accuracy on a line-up task when the target is known to be present (Dowsett et al., 2016, Q J Exp Psychol, 69, 1), suggesting that exposure to within-person variability in appearance is key to face learning. Across three experiments, we show that viewing multiple images of a target identity also improves accuracy for other-race faces on target-present trials. However, viewing multiple images decreases accuracy (i.e., increases false alarms) on target-absent trials for both own- and other-race faces. We discuss the implications of our findings for models of face recognition and for forensic settings.