BACKGROUND: Organizational health literacy is the degree to which an organization considers and promotes the health literacy of patients. Addressing health literacy at an organizational level has the potential to have a greater impact on more health consumers in a health system than individual-level approaches. OBJECTIVE: The purpose of this study was to assess health care practices at an academic health center using the 10 attributes of a health-literate health care organization. METHODS: Using a survey research design, the Health Literate Healthcare Organization 10-Item Questionnaire was administered online using total population sampling. Employees (N = 10 300) rated the extent that their organization's health care practices consider and promote patients' health literacy. Differences in responses were assessed using factorial analysis of variance. RESULTS: The mean response was 4.7 on a 7-point Likert scale. Employee training and communication about costs received the lowest ratings. Univariate analyses revealed that there were no statistically significant differences (P = .05) by employees' health profession, years of service, or level of patient contact. There were statistically significant differences by highest education obtained with lowest ratings from employees with college degrees. CONCLUSIONS: Survey responses indicate a need for improvements in health care practices to better assist patients with inadequate health literacy.
BACKGROUND: Organizational health literacy is the degree to which an organization considers and promotes the health literacy of patients. Addressing health literacy at an organizational level has the potential to have a greater impact on more health consumers in a health system than individual-level approaches. OBJECTIVE: The purpose of this study was to assess health care practices at an academic health center using the 10 attributes of a health-literate health care organization. METHODS: Using a survey research design, the Health Literate Healthcare Organization 10-Item Questionnaire was administered online using total population sampling. Employees (N = 10 300) rated the extent that their organization's health care practices consider and promote patients' health literacy. Differences in responses were assessed using factorial analysis of variance. RESULTS: The mean response was 4.7 on a 7-point Likert scale. Employee training and communication about costs received the lowest ratings. Univariate analyses revealed that there were no statistically significant differences (P = .05) by employees' health profession, years of service, or level of patient contact. There were statistically significant differences by highest education obtained with lowest ratings from employees with college degrees. CONCLUSIONS: Survey responses indicate a need for improvements in health care practices to better assist patients with inadequate health literacy.
Authors: Pilar Bas-Sarmiento; Miriam Poza-Méndez; Martina Fernández-Gutiérrez; Juan Luis González-Caballero; María Falcón Romero Journal: Int J Environ Res Public Health Date: 2020-11-05 Impact factor: 3.390
Authors: Andy Wai Kan Yeung; Stefan Tino Kulnik; Emil D Parvanov; Anna Fassl; Fabian Eibensteiner; Sabine Völkl-Kernstock; Maria Kletecka-Pulker; Rik Crutzen; Johanna Gutenberg; Isabel Höppchen; Josef Niebauer; Jan David Smeddinck; Harald Willschke; Atanas G Atanasov Journal: J Med Internet Res Date: 2022-05-11 Impact factor: 7.076
Authors: Guglielmo Bonaccorsi; Anna Romiti; Francesca Ierardi; Maddalena Innocenti; Marco Del Riccio; Silvia Frandi; Letizia Bachini; Patrizio Zanobini; Fabrizio Gemmi; Chiara Lorini Journal: Int J Environ Res Public Health Date: 2020-04-06 Impact factor: 3.390
Authors: Elham Charoghchian Khorasani; Seyedeh Belin Tavakoly Sany; Hadi Tehrani; Hassan Doosti; Nooshin Peyman Journal: Int J Environ Res Public Health Date: 2020-10-16 Impact factor: 3.390
Authors: Daniel Bremer; Izumi Klockmann; Leonie Jaß; Martin Härter; Olaf von dem Knesebeck; Daniel Lüdecke Journal: BMC Health Serv Res Date: 2021-07-06 Impact factor: 2.655