Brian G Tang1,2, Henry C Lee2,3, Erika E Gray2,3, Jeffrey B Gould2,3, Susan R Hintz2,3. 1. Department of Pediatrics (Developmental and Behavioral), Palo Alto Medical Foundation, Los Altos, California. 2. Department of Pediatrics (Neonatal and Developmental Medicine), Stanford University School of Medicine, Stanford, California. 3. California Perinatal Quality Care Collaborative, Stanford, California.
Abstract
OBJECTIVE: This article characterizes programmatic features of a population-based network of high-risk infant follow-up programs and identifies potential challenges associated with attendance from the providers' perspective. STUDY DESIGN: A web-based survey of high-risk infant follow-up program directors, coordinators, and providers of a statewide high-risk infant follow-up system. Frequencies and percentages were used to describe the survey responses. RESULTS: Of the 68 high-risk infant follow-up programs in California, 56 (82%) responded to the survey. The first visit no-show rate between 10 and 30% was estimated by 44% of programs with higher no-show rates for subsequent visits. Common strategies to remind families of appointments were phone calls and mailings. Most programs (54%) did not have a strategy to help families who lived distant to the high-risk infant follow-up clinic. CONCLUSION: High-risk infant follow-up programs may lack resources and effective strategies to enhance follow-up, particularly for those living at a distance. Thieme Medical Publishers 333 Seventh Avenue, New York, NY 10001, USA.
OBJECTIVE: This article characterizes programmatic features of a population-based network of high-risk infant follow-up programs and identifies potential challenges associated with attendance from the providers' perspective. STUDY DESIGN: A web-based survey of high-risk infant follow-up program directors, coordinators, and providers of a statewide high-risk infant follow-up system. Frequencies and percentages were used to describe the survey responses. RESULTS: Of the 68 high-risk infant follow-up programs in California, 56 (82%) responded to the survey. The first visit no-show rate between 10 and 30% was estimated by 44% of programs with higher no-show rates for subsequent visits. Common strategies to remind families of appointments were phone calls and mailings. Most programs (54%) did not have a strategy to help families who lived distant to the high-risk infant follow-up clinic. CONCLUSION: High-risk infant follow-up programs may lack resources and effective strategies to enhance follow-up, particularly for those living at a distance. Thieme Medical Publishers 333 Seventh Avenue, New York, NY 10001, USA.
Authors: Sandhya S Brachio; Christiana Farkouh-Karoleski; Anketil Abreu; Annette Zygmunt; Oscar Purugganan; Donna Garey Journal: Pediatr Qual Saf Date: 2020-10-23