Using a Simulation Modelling Approach to Manage Outpatient Department Waiting Time at the National Hospital of Sri Lanka.

A simulation modeling approach was used to determine the optimal human resource solutions for the main functions of the OPD by observing 384 conveniently selected patients at the National Hospital of Sri Lanka. This work seems to be optimized by increasing the morning shift doctors, causing minimal disturbance and inconvenience to the administration and the workers.