Luis Alejandro Casasola Balsells1, Juan Carlos Guerra González2, María Araceli Casasola Balsells3, Vicente Antonio Pérez Chamorro4. 1. Consejería de Hacienda y Administración Pública, Junta de Andalucía, Sevilla, España. 2. Ayuntamiento de Sevilla, Sevilla, España. 3. Departamento de Economía Financiera y Contabilidad, Facultad de Ciencias Empresariales, Universidad Pablo de Olavide, Sevilla, España. 4. Departamento de Economía Financiera y Contabilidad, Facultad de Ciencias Empresariales, Universidad Pablo de Olavide, Sevilla, España. Electronic address: vapercha@upo.es.
Abstract
OBJECTIVE: To assess the accessibility level of Internet appointment scheduling in primary care and the fulfilment of the requirements of Spanish legislation. METHOD: Descriptive study of the accessibility of 18 web sites corresponding to the autonomic health services responsible for Internet appointment scheduling for primary health care services. The level of web accessibility was evaluated by means of five automated tools. RESULTS: Only six websites self-declared to be in compliance with level AA of WCAG 2.0. The level of web accessibility according to the legal requirements in Spain is low. The evaluation tools identified the main errors to be corrected. CONCLUSIONS: Most of the autonomic health services responsible for Internet appointment scheduling in primary care need to improve their level of web accessibility and ensure that it complies with Spanish legislation.
OBJECTIVE: To assess the accessibility level of Internet appointment scheduling in primary care and the fulfilment of the requirements of Spanish legislation. METHOD: Descriptive study of the accessibility of 18 web sites corresponding to the autonomic health services responsible for Internet appointment scheduling for primary health care services. The level of web accessibility was evaluated by means of five automated tools. RESULTS: Only six websites self-declared to be in compliance with level AA of WCAG 2.0. The level of web accessibility according to the legal requirements in Spain is low. The evaluation tools identified the main errors to be corrected. CONCLUSIONS: Most of the autonomic health services responsible for Internet appointment scheduling in primary care need to improve their level of web accessibility and ensure that it complies with Spanish legislation.
Keywords:
Accesibilidad; Accessibility; Appointments and schedules; Atención primaria; Citas y horarios; Informática en salud pública; Internet; Primary health care; Public health informatics