Literature DB >> 29183831

'She's sort of breathing': What linguistic factors determine call-taker recognition of agonal breathing in emergency calls for cardiac arrest?

Marine Riou1, Stephen Ball2, Teresa A Williams3, Austin Whiteside4, Peter Cameron5, Daniel M Fatovich6, Gavin D Perkins7, Karen Smith8, Janet Bray9, Madoka Inoue2, Kay L O'Halloran10, Paul Bailey11, Deon Brink11, Judith Finn12.   

Abstract

BACKGROUND: In emergency ambulance calls, agonal breathing remains a barrier to the recognition of out-of-hospital cardiac arrest (OHCA), initiation of cardiopulmonary resuscitation, and rapid dispatch. We aimed to explore whether the language used by callers to describe breathing had an impact on call-taker recognition of agonal breathing and hence cardiac arrest.
METHODS: We analysed 176 calls of paramedic-confirmed OHCA, stratified by recognition of OHCA (89 cases recognised, 87 cases not recognised). We investigated the linguistic features of callers' response to the question "is s/he breathing?" and examined the impact on subsequent coding by call-takers.
RESULTS: Among all cases (recognised and non-recognised), 64% (113/176) of callers said that the patients were breathing (yes-answers). We identified two categories of yes-answers: 56% (63/113) were plain answers, confirming that the patient was breathing ("he's breathing"); and 44% (50/113) were qualified answers, containing additional information ("yes but gasping"). Qualified yes-answers were suggestive of agonal breathing. Yet these answers were often not pursued and most (32/50) of these calls were not recognised as OHCA at dispatch.
CONCLUSION: There is potential for improved recognition of agonal breathing if call-takers are trained to be alert to any qualification following a confirmation that the patient is breathing.
Copyright © 2017 Elsevier B.V. All rights reserved.

Entities:  

Keywords:  Agonal breathing; Communication; Conversation analysis; Dispatch; Emergency calls; Emergency medical services; Out-of-hospital cardiac arrest; Recognition

Mesh:

Year:  2017        PMID: 29183831     DOI: 10.1016/j.resuscitation.2017.11.058

Source DB:  PubMed          Journal:  Resuscitation        ISSN: 0300-9572            Impact factor:   5.262


  13 in total

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Review 6.  Features of Emergency Medical System calls that facilitate or inhibit Emergency Medical Dispatcher recognition that a patient is in, or at imminent risk of, cardiac arrest: A systematic mixed studies review.

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Journal:  Resusc Plus       Date:  2021-11-18

7.  Spontaneous trigger words associated with confirmed out-of-hospital cardiac arrest: a descriptive pilot study of emergency calls.

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9.  Can emergency dispatch communication research go deeper?

Authors:  Nirukshi Perera; Judith Finn; Janet Bray
Journal:  Resusc Plus       Date:  2022-01-10

10.  Assessment of a quality improvement programme to improve telephone dispatchers' accuracy in identifying out-of-hospital cardiac arrest.

Authors:  Kristel Hadberg Gram; Mikkel Præst; Ole Laulund; Søren Mikkelsen
Journal:  Resusc Plus       Date:  2021-02-25
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