Leonie N C Visser1, Marieke S Tollenaar2, Hanneke C J M de Haes3, Ellen M A Smets3. 1. Department of Medical Psychology, Academic Medical Center/University of Amsterdam, The Netherlands. Electronic address: N.C.Visser@amc.uva.nl. 2. Department of Clinical Psychology, Leiden University, The Netherlands. 3. Department of Medical Psychology, Academic Medical Center/University of Amsterdam, The Netherlands.
Abstract
OBJECTIVE: The aim of this paper is to discuss experimental research investigating the effect of physicians' affect-oriented communication on patients' recall of information provided during medical consultations, with a special focus on the mediating role of emotional stress in that relation. METHODS & RESULTS: A search of experimental research literature was conducted, resulting in six research articles experimentally investigating the relations of interest, all using a video-vignettes design. A summary of results is provided and discussed. CONCLUSIONS: The research reviewed in this paper provides evidence for the causal and mostly positive influence of several forms of affect-oriented communication on patients' recall of medical information. Results indicate that reducing emotional stress may not be the underlying mechanism through which physicians' communication influences patients' recall. PRACTICE IMPLICATIONS: The obtained insights will help educators to teach evidence-based medical communication skills and to scientifically validate the importance of these skills for patients' recall of information. Advancing physicians' communication skills with evidence-based training will contribute to the professionalism that is the hallmark of good quality of care.
OBJECTIVE: The aim of this paper is to discuss experimental research investigating the effect of physicians' affect-oriented communication on patients' recall of information provided during medical consultations, with a special focus on the mediating role of emotional stress in that relation. METHODS & RESULTS: A search of experimental research literature was conducted, resulting in six research articles experimentally investigating the relations of interest, all using a video-vignettes design. A summary of results is provided and discussed. CONCLUSIONS: The research reviewed in this paper provides evidence for the causal and mostly positive influence of several forms of affect-oriented communication on patients' recall of medical information. Results indicate that reducing emotional stress may not be the underlying mechanism through which physicians' communication influences patients' recall. PRACTICE IMPLICATIONS: The obtained insights will help educators to teach evidence-based medical communication skills and to scientifically validate the importance of these skills for patients' recall of information. Advancing physicians' communication skills with evidence-based training will contribute to the professionalism that is the hallmark of good quality of care.
Authors: Victor Omollo; Stephanie D Roche; Felix Mogaka; Josephine Odoyo; Gena Barnabee; Elizabeth A Bukusi; Ariana W K Katz; Jennifer Morton; Rachel Johnson; Jared M Baeten; Connie Celum; Gabrielle O'Malley Journal: Sex Reprod Health Matters Date: 2022-12
Authors: Leonie N C Visser; Marleen Kunneman; Laxsini Murugesu; Ingrid van Maurik; Marissa Zwan; Femke H Bouwman; Jacqueline Schuur; Hilje A Wind; Marjolijn S J Blaauw; J Jolijn Kragt; Gerwin Roks; Leo Boelaarts; Annemieke C Schipper; Niki Schooneboom; Philip Scheltens; Wiesje M van der Flier; Ellen M A Smets Journal: Alzheimers Dement (Amst) Date: 2019-07-29