| Literature DB >> 28633636 |
Inge C Boesveld1, Marc A Bruijnzeels2, Marit Hitzert3, Marieke A A Hermus4,5,6, Karin M van der Pal-de Bruin4, M E van den Akker-van Marle7, Eric A P Steegers3, Arie Franx8, Raymond G de Vries9, Therese A Wiegers10.
Abstract
BACKGROUND: The goal of integrated care is to offer a continuum of care that crosses the boundaries of public health, primary, secondary, and tertiary care. Integrated care is increasingly promoted for people with complex needs and has also recently been promoted in maternity care systems to improve the quality of care. Especially when located near an obstetric unit, birth centres are considered to be ideal settings for the realization of integrated care. At present, however, we know very little about the degree of integration in these centres and we do not know if increased levels of integration improve the quality of the care delivered. The Dutch Birth Centre Study is designed to evaluate birth centres and their contribution to the Dutch maternity care system. The aim of this particular sub-study is to classify birth centres in clusters with similar characteristics based on integration profiles, to support the evaluation of birth centre care.Entities:
Keywords: Birth centres; Classification; Collaboration; Integrated care; Typology
Mesh:
Year: 2017 PMID: 28633636 PMCID: PMC5479044 DOI: 10.1186/s12913-017-2350-9
Source DB: PubMed Journal: BMC Health Serv Res ISSN: 1472-6963 Impact factor: 2.655
Fig. 1Rainbow Model of Integrated Care. Source: Valentijn et al. (2013)
Description of Rainbow model of integrated care
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Integrated care dimensions and determinants of the Rainbow Model of Integrated care
| Level | Dimension | Description dimension | Determinant | Description determinant |
|---|---|---|---|---|
| Micro | Clinical integration | The coordination of person-focused care in a single process across time, place and discipline. | Case management | Coordination of care for clients’ with a high-risk profile (e.g. identifying risks, developing policies and guidance). |
| Continuity | The organization of care is aimed to provide fluid care delivery for an individual client. | |||
| Individual multidisciplinary care plan | Implementation of a multidisciplinary care plan at the individual client level. | |||
| Client participation | Clients are (pro) actively involved in the design, organization and provision of care at the operational level. | |||
| Meso | Professional integration | Inter-professional partnerships based on shared competences, roles, responsibilities and accountability to deliver a comprehensive continuum of care to a defined population. | Inter-professional education | Inter-professional education for professionals focused on interdisciplinary collaboration. |
| Shared vision between professionals | A shared vision between professionals focused on the content of care. | |||
| Multidisciplinary guidelines and protocols | Multidisciplinary guidelines and protocols are implemented in coherence at the operational level. | |||
| Inter-professional governance | Inter-professional governance focused on openness, integrity and accountability between professionals at the operational level (e.g. joint accountability, appeal on pursued policies and responsibilities). | |||
| Meso | Organizational integration | Inter-organizational relationships (e.g. contracting, strategic alliances, knowledge networks, mergers), including common governance mechanisms, to deliver omprehensive services to a defined population. | Interest management | A climate that attempts to bridge the various interests (e.g. social, organizational and personal interests) at the operational, tactical and strategic level. |
| Performance management | Collective elaborated performance management between organizations within the collaboration. | |||
| Learning organisations | Collective learning power between the organizations within the collaboration (e.g. joint research and development programs). | |||
| Complaints procedure | ||||
| Macro | System integration | A horizontal and vertical integrated system, based on a coherent set of (informal and formal) rules and policies between care providers and external stakeholders for the benefit of people and populations. | Available resources | Available resources in the environment of the collaboration (e.g. usable buildings, (over) capacity, professionals and funding streams). |
| Stakeholder management | Engagement of various stakeholders (e.g. municipality, patient organizations and health insurance company). | |||
| Good governance | Creating trust towards external stakeholders (e.g. municipality and health insurance company) due to working method, reputation, management, control and/or supervision. | |||
| Environmental climate | Political, economic and social climate in the environment of the collaboration (e.g. market characteristics, regulatory framework, competition). | |||
| Micro, meso, macro | Functional integration | Key support functions and activities (i.e. financial, management and information systems) structured around the primary process of service delivery, to coordinate and support accountability and decision making between organizations and professionals to add overall value to the system. | Information management | Aligned information management systems accessible at operational, tactical and strategic level (e.g. monitoring and benchmarking systems). |
| Resource management | Coherent use of resources (e.g. collective real estate and funding). | |||
| Service management | Aligned service management for the client (e.g. collective telephone number, counter assistance and 24-h access) | |||
| Regular feedback of performance indicators | Regular feedback of performance indicators for professionals at the operational level to enable them to improve their performance. | |||
| Micro, meso, macro | Normative integration | The development and maintenance of a common frame of reference (i.e. shared mission, vision, values and culture) between organizations, professional groups and individuals. | Reliable behaviour | The extent to which the agreements and promises within the collaboration are fulfilled at operational, tactical and strategic levels. |
| Visionary leadership | Leadership based on a personal vision that inspires and mobilizes people. | |||
| Quality features of the informal collaboration | Effectiveness and efficiency of the informal collaboration at the operational, tactical and strategic levels (e.g. group dynamics and attention to the undercurrent). | |||
| Trust | The extent to which those involved in the collaboration at operational, tactical and strategic levels trusts each other. |
Adapted with permission from: “Towards a taxonomy for integrated care; a mixed-methods study” (Valentijn 2015)
Mean scores birth centres on integration dimensions
| Birth Centre | Clinical Integration | Professional Integration | Organizational Integration | Functional Integration | System Integration | Normative Integration | Total Integration |
|---|---|---|---|---|---|---|---|
| Mean scores | |||||||
| 1 | 2.92 | 2.75 | 2.58 | 2.17 | 2.33 | 3.58 | 2.72 |
| 2 | 2.13 | 1.63 | 1.50 | 1.88 | 2.00 | 3.13 | 2.04 |
| 3 | 2.20 | 1.85 | 1.85 | 1.45 | 2.48 | 3.15 | 2.16 |
| 4 | 2.08 | 2.50 | 2.67 | 1.42 | 2.07 | 3.50 | 2.37 |
| 5 | 2.50 | 2.00 | 2.19 | 1.88 | 2.50 | 3.50 | 2.43 |
| 6 | 2.42 | 1.67 | 1.88 | 1.63 | 2.17 | 2.71 | 2.08 |
| 7 | 2.88 | 2.33 | 1.94 | 2.13 | 2.50 | 2.88 | 2.44 |
| 8 | 2.44 | 3.38 | 3.38 | 2.33 | 2.73 | 3.19 | 2.91 |
| 9 | 3.25 | 3.69 | 3.50 | 3.31 | 3.15 | 3.63 | 3.42 |
| 10 | 2.06 | 2.19 | 2.38 | 1.38 | 2.20 | 3.13 | 2.22 |
| 11 | 2.17 | 2.17 | 2.71 | 2.00 | 3.20 | 3.71 | 2.66 |
| 12 | 2.38 | 1.81 | 2.63 | 1.38 | 2.17 | 3.00 | 2.23 |
| 13 | 2.75 | 2.17 | 2.58 | 1.96 | 2.60 | 3.33 | 2.57 |
| 14 | 2.42 | 2.08 | 1.75 | 1.58 | 1.80 | 3.63 | 2.21 |
| 15 | 2.17 | 2.25 | 2.25 | 1.67 | 2.00 | 2.67 | 2.17 |
| 16 | 3.25 | 2.58 | 2.42 | 2.67 | 2.27 | 3.42 | 2.77 |
| 17 | 2.25 | 2.75 | 2.50 | 1.67 | 2.20 | 3.33 | 2.45 |
| 18 | 2.00 | 1.38 | 2.00 | 1.44 | 2.65 | 2.92 | 2.06 |
| 19 | 3.08 | 3.61 | 3.31 | 3.35 | 2.65 | 3.21 | 3.20 |
| 20 | 2.92 | 2.38 | 2.48 | 2.44 | 2.50 | 3.38 | 2.68 |
| 21 | 2.00 | 3.00 | 2.75 | 2.50 | 3.00 | 3.50 | 2.79 |
| 22 | 2.75 | 2.69 | 2.56 | 2.25 | 2.05 | 2.94 | 2.54 |
| 23 | 2.35 | 3.54 | 3.25 | 3.17 | 3.43 | 3.75 | 3.25 |
Scores of clusters of birth centres on integration determinants and dimensions of integration
| n (%) | Total birth centres | Profile A Mono-disciplinary-orientated birth centres (MOBC) | Profile B Mixed-cluster of birth centres (MIBC) | Profile C Multi-disciplinary-orientated birth centres (MUBC) | Subgroup differences F Test | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 23 (100) | 10 (43.5) | 7 (30.4) | 6 (26.1) | * | |||||||||||||||
| ** | |||||||||||||||||||
| *** | |||||||||||||||||||
| Dimension | Determinant | Range | M | SD | Min | Max | M | SD | Min | Max | M | SD | Min | Max | M | SD | Min | Max | |
| Clinical integration (CI) | Case management | 1–4 | 3.08 | 0.32 | 2.40 | 4.00 | 3.04 | 0.27 | 2.40 | 3.33 | 3.11 | 0.40 | 2.75 | 4.00 | 3.13 | 0.33 | 2.80 | 3.75 | F(2.20) = 0.17 |
| Continuity | 1–4 | 2.30 | 0.49 | 2.00 | 3.50 | 2.00 | 0.00 | 2.00 | 2.00 | 2.52 | 0.39 | 2.00 | 3.00 | 2.56 | 0.74 | 2.00 | 3.50 | F(2.20) = 4.49* | |
| Individual multidisciplinary care plan | 1–4 | 2.86 | 0.82 | 2.00 | 4.00 | 2.22 | 0.25 | 2.00 | 2.67 | 3.79 | 0.22 | 3.50 | 4.00 | 2.83 | 0.86 | 2.00 | 4.00 | F(2.20) = 21.91*** | |
| Client participation | 1–4 | 1.77 | 0.44 | 1.00 | 2.67 | 1.58 | 0.35 | 1.00 | 2.00 | 1.99 | 0.50 | 1.00 | 2.67 | 1.83 | 0.42 | 1.33 | 2.50 | F(2.20) = 2.10 | |
| Total CI | 1–4 | 2.49 | 0.40 | 2.00 | 3.25 | 2.21 | 0.15 | 2.00 | 2.42 | 2.85 | 0.23 | 2.50 | 3.25 | 2.55 | 0.50 | 2.00 | 3.25 | F(2.20) = 9.64** | |
| Professional integration (PI) | Inter-professional education | 1–4 | 2.05 | 0.88 | 1.00 | 3.75 | 1.78 | 0.79 | 1.00 | 3.67 | 1.80 | 0.55 | 1.00 | 2.67 | 2.81 | 0.98 | 1.00 | 3.75 | F(2.20) = 3.77* |
| Shared vision between professionals | 1–4 | 2.59 | 1.03 | 1.00 | 4.00 | 1.87 | 0.72 | 1.00 | 3.33 | 2.73 | 0.98 | 1.67 | 4.00 | 3.65 | 0.32 | 3.25 | 4.00 | F(2.20) = 11.06** | |
| Multidisciplinary guidelines and protocols | 1–4 | 2.76 | 0.73 | 1.50 | 4.00 | 2.41 | 0.63 | 1.50 | 3.33 | 2.68 | 0.55 | 1.50 | 3.00 | 3.46 | 0.64 | 2.33 | 4.00 | F(2.20) = 5.70* | |
| Inter-professional governance | 1–4 | 2.46 | 0.75 | 1.00 | 4.00 | 1.99 | 0.49 | 1.00 | 2.67 | 2.45 | 0.34 | 2.00 | 3.00 | 3.25 | 0.82 | 2.00 | 4.00 | F(2.20) = 9.50** | |
| Total PI | 1–4 | 2.45 | 0.65 | 1.38 | 3.69 | 2.01 | 0.42 | 1.38 | 2.75 | 2.41 | 0.28 | 2.00 | 2.75 | 3.23 | 0.58 | 2.17 | 3.69 | F(2.20) = 15.01*** | |
| Organizational integration (OI) | Interest management | 1–4 | 2.85 | 0.42 | 2.00 | 3.67 | 2.65 | 0.48 | 2.00 | 3.67 | 2.81 | 0.24 | 2.50 | 3.00 | 3.24 | 0.16 | 3.00 | 3.50 | F(2.20) = 5.16* |
| Performance management | 1–4 | 2.65 | 1.01 | 1.00 | 4.00 | 1.97 | 0.81 | 1.00 | 3.33 | 2.65 | 0.78 | 1.67 | 3.67 | 3.79 | 0.33 | 3.33 | 4.00 | F(2.20) = 12.26*** | |
| Learning organisations | 1–4 | 2.86 | 0.71 | 1.80 | 4.00 | 2.53 | 0.57 | 1.80 | 3.33 | 2.69 | 0.51 | 2.00 | 3.33 | 3.60 | 0.65 | 2.33 | 4.00 | F(2.20) = 6.89** | |
| Complaints procedure | 1–4 | 1.65 | 0.61 | 1.00 | 3.25 | 1.41 | 0.44 | 1.00 | 2.25 | 1.42 | 0.47 | 1.00 | 2.25 | 2.31 | 0.57 | 1.67 | 3.25 | F(2.20) = 7.50** | |
| Total OI | 1–4 | 2.48 | 0.53 | 1.50 | 3.50 | 2.14 | 0.40 | 1.50 | 2.67 | 2.39 | 0.24 | 1.94 | 2.58 | 3.15 | 0.34 | 2.71 | 3.50 | F(2.20) = 16.46*** | |
| System integration (SI) | Available resources | 1–4 | 2.72 | 0.61 | 1.17 | 4.00 | 2.32 | 0.47 | 1.17 | 2.83 | 2.70 | 0.35 | 2.25 | 3.33 | 3.40 | 0.45 | 2.75 | 4.00 | F(2.20) = 11.84*** |
| Stakeholder management | 1–4 | 2.20 | 0.81 | 1.00 | 4.00 | 1.66 | 0.47 | 1.00 | 2.25 | 2.10 | 0.58 | 1.33 | 3.00 | 3.22 | 0.49 | 2.67 | 4.00 | F(2.20) = 17.89*** | |
| Good governance | 1–4 | 2.71 | 0.55 | 2.00 | 4.00 | 2.38 | 0.25 | 2.00 | 2.67 | 2.67 | 0.40 | 2.00 | 3.00 | 3.31 | 0.60 | 2.50 | 4.00 | F(2.20) = 9.67** | |
| Environmental climate | 1–4 | 2.03 | 0.77 | 1.00 | 3.25 | 2.18 | 0.73 | 1.00 | 3.20 | 1.80 | 0.76 | 1.00 | 3.00 | 2.06 | 0.91 | 1.00 | 3.25 | F(2.20) = 0.48 | |
| Total SI | 1–4 | 2.07 | 0.61 | 1.38 | 3.35 | 1.55 | 0.16 | 1.38 | 1.88 | 2.21 | 0.27 | 1.88 | 2.67 | 2.78 | 0.57 | 2.00 | 3.35 | F(2.20) = 25.19*** | |
| Functional integration (FI) | Information management | 1–4 | 1.74 | 0.51 | 1.00 | 3.00 | 1.43 | 0.23 | 1.00 | 1.67 | 1.86 | 0.48 | 1.33 | 2.67 | 2.11 | 0.62 | 1.50 | 3.00 | F(2.20) = 5.07* |
| Resource management | 1–4 | 2.31 | 1.07 | 1.00 | 4.00 | 1.65 | 0.60 | 1.00 | 2.50 | 2.68 | 1.03 | 1.00 | 4.00 | 3.00 | 1.22 | 1.00 | 4.00 | F(2.20) = 4.84* | |
| Service management | 1–4 | 2.39 | 0.75 | 1.00 | 3.75 | 1.77 | 0.44 | 1.00 | 2.50 | 2.57 | 0.53 | 2.00 | 3.00 | 3.22 | 0.37 | 2.75 | 3.75 | F(2.20) = 20.06*** | |
| Regular feedback of performance indicators | 1–4 | 1.77 | 0.86 | 1.00 | 4.00 | 1.35 | 0.58 | 1.00 | 2.50 | 1.74 | 0.56 | 1.00 | 2.50 | 2.53 | 1.10 | 1.00 | 4.00 | F(2.20) = 4.72* | |
| Total FI | 1–4 | 2.46 | 0.43 | 1.80 | 3.43 | 2.17 | 0.24 | 1.80 | 2.65 | 2.39 | 0.19 | 2.05 | 2.60 | 3.03 | 0.30 | 2.65 | 3.43 | F(2.20) = 23.49*** | |
| Normative integration (NI) | Reliable behaviour | 1–4 | 3.52 | 0.40 | 3.00 | 4.00 | 3.55 | 0.42 | 3.00 | 4.00 | 3.43 | 0.46 | 3.00 | 4.00 | 3.60 | 0.33 | 3.25 | 4.00 | F(2.20) = 0.30 |
| Visionary leadership | 1–4 | 3.27 | 0.55 | 2.00 | 4.00 | 3.01 | 0.59 | 2.00 | 3.67 | 3.35 | 0.53 | 2.50 | 4.00 | 3.63 | 0.21 | 3.50 | 4.00 | F(2.20) = 2.95 | |
| Quality features of the informal collaboration | 1–4 | 2.80 | 0.56 | 1.67 | 3.50 | 2.65 | 0.71 | 1.67 | 3.50 | 2.82 | 0.47 | 2.00 | 3.33 | 3.01 | 0.33 | 2.50 | 3.33 | F(2.20) = 0.79 | |
| Trust | 1–4 | 3.48 | 0.39 | 2.67 | 4.00 | 3.26 | 0.34 | 2.67 | 3.67 | 3.56 | 0.37 | 3.00 | 4.00 | 3.75 | 0.32 | 3.25 | 4.00 | F(2.20) = 4.06* | |
| Total NI | 1–4 | 3.27 | 0.31 | 2.67 | 3.75 | 3.12 | 0.31 | 2.67 | 3.63 | 3.29 | 0.27 | 2.88 | 3.58 | 3.50 | 0.25 | 3.19 | 3.75 | F(2.20) = 3.37 | |
| Total Integration | Total | 1–4 | 2.54 | 0.39 | 2.04 | 3.42 | 2.20 | 0.13 | 2.04 | 2.45 | 2.59 | 0.13 | 2.43 | 2.77 | 3.04 | 0.30 | 2.66 | 3.42 | F(2.20) = 38.0 *** |
Fig. 2Integration profiles of clusters of birth centres. CI: Clinical Integration, PI: Professional Integration, OI: Organizational Integration, FI: Functional Integration, SI; System Integration, NI: Normative Integration
Fig. 3Mean scores dimensions of integration per cluster of birth centres. CI: Clinical Integration, PI: Professional Integration, OI: Organizational Integration, FI: Functional Integration, SI; System Integration, NI: Normative Integration