| Literature DB >> 28580406 |
I Barbopoulos1, L-O Johansson1.
Abstract
This data article offers a detailed description of analyses pertaining to the development of the Consumer Motivation Scale (CMS), from item generation and the extraction of factors, to confirmation of the factor structure and validation of the emergent dimensions. The established goal structure - consisting of the sub-goals Value for Money, Quality, Safety, Stimulation, Comfort, Ethics, and Social Acceptance - is shown to be related to a variety of consumption behaviors in different contexts and for different products, and should thereby prove useful in standard marketing research, as well as in the development of tailored marketing strategies, and the segmentation of consumer groups, settings, brands, and products.Entities:
Year: 2017 PMID: 28580406 PMCID: PMC5447383 DOI: 10.1016/j.dib.2017.04.054
Source DB: PubMed Journal: Data Brief ISSN: 2352-3409
The nine preliminary sub-goals of the gain, hedonic, and normative master goals.
| Gain | Value for Money | To get value for money, pay a reasonable price, avoid wasting money |
| Quality | To get something of high quality and reliability, that meets one׳s highest expectations | |
| Function | To get something useful and practical, that serves many purposes | |
| Safety | To feel safe, calm and prepared for the unforeseen | |
| Hedonic | Pleasure | To get something that satisfies immediate needs, that makes one feel good and happy |
| Stimulation | To get something exciting, stimulating or unique, avoid dullness | |
| Comfort | To get something pleasant and comfortable, avoid hassle and discomfort | |
| Normative | Ethics | To act in accordance with one׳s moral principles and obligations, avoid guilt |
| Social Acceptance | To make a good impression, identify with peers, live up to expectations |
Zeithaml [34], Sheth et al. [26], Sweeney and Soutar [29], Lindenberg and Steg [19], Barbopoulos and Johansson [3]
Zeithaml [34], Dodds et al. [16], Sheth et al. [26], Sweeney and Soutar [29], Lindenberg and Steg [19], Barbopoulos and Johansson [3]
Sheth, et al. [26]
Becker [7], Schwartz [25], Rindfleisch and Burroughs [22], Lindenberg and Steg [19], Barbopoulos and Johansson [3]
Batra and Ahtola [5], Childers et al. [11], Lindenberg and Steg [19]
Russel [23], Bello and Etzel [8], Watson and Tellegen [33], Ormel et al. [21], Childers et al. [11], Lindenberg and Steg [19], Helm and Landschulze [17], Aluja et al. [1]
Bello and Etzel [8], Ormel et al. [21], Childers et al. [11], Lindenberg and Steg [19]
Schwartz [24], Schwartz [25], Dawes and Messick [15], Stern [28], Bamberg and Schmidt [2], Thøgersen [31], Steg et al. [27], Lindenberg and Steg [19], Barbopoulos and Johansson [3]
McGuire [20], Burnkrant and Cousineau [9], Bearden et al. [6], Cialdini et al. [13], Barbopoulos and Johansson [3]
A list of the adapted and generated items, with items wordings and origin.
| VfM1 | Is reasonably priced | Sweeney and Soutar |
| VfM2 | Offers value for the money | Sweeney and Soutar |
| VfM3 | Is a good choice considering the price | Sweeney and Soutar |
| VfM4 | Is economical | Sweeney and Soutar |
| VfM5 | Provides good return for the money | Sweeney and Soutar |
| VfM6 | Is not too expensive | – |
| VfM7 | Is not a waste of money | – |
| Quality1 | Is of consistent and high quality | Sweeney and Soutar |
| Quality2 | Is well made (or well performed) | Sweeney and Soutar |
| Quality3 | Has an acceptable standard of quality | Sweeney and Soutar |
| Quality4 | Is first class | – |
| Quality5 | Meets even the highest requirements and expectations | – |
| Quality6 | Has a lasting value | – |
| Function1 | Does not have too limited or short use | Sweeney and Soutar |
| Function2 | Is reliable | Sweeney and Soutar |
| Function3 | Is practical | – |
| Function4 | Is useful | – |
| Function5 | Is functional and fit for purpose | – |
| Function6 | Serves many purposes | – |
| Safety1 | Makes me feel calm and safe | – |
| Safety2 | Makes me feel safe for the future | – |
| Safety3 | Takes consideration of needs that may arise in the future | – |
| Safety4 | Is a good choice in the long-term | – |
| Safety5 | Makes me prepared in case something unforeseen would happen | – |
| Safety6 | Improves my safety or security | – |
| Pleasure1 | Makes me feel good | Childers et al. |
| Pleasure2 | Is enjoyable | Childers et al. |
| Pleasure3 | Is pleasant or enjoyable | Batra and Ahtola |
| Pleasure4 | Makes me want to use it | Sweeney and Soutar |
| Pleasure5 | Appeals to me | – |
| Pleasure6 | Makes me happy and satisfied | – |
| Pleasure7 | Satisfies immediate needs | – |
| Stimulation1 | Is exciting | Childers et al. |
| Stimulation2 | Is interesting | Childers et al. |
| Stimulation3 | Offers diversity | Aluja et al. |
| Stimulation4 | Is not too dull or routine | Aluja et al. |
| Stimulation5 | Gives a unique experience | Bello and Etzel |
| Stimulation6 | Is new or exotic | Bello and Etzel |
| Stimulation7 | Is stimulating | – |
| Comfort1 | Is not too uncomfortable | Childers et al. |
| Comfort2 | Gives relaxation | Bello and Etzel |
| Comfort3 | Gives me rest and recovery | Bello and Etzel |
| Comfort4 | Is not too much bustle or stress | Bello and Etzel |
| Comfort5 | Is not too complicated or strenuous | – |
| Comfort6 | Is smooth and comfortable | – |
| Comfort7 | Makes me feel less stressed out | – |
| Ethics1 | Is consistent with my personal and moral obligations | Steg et al. |
| Ethics2 | Does not make me feel guilt | Steg et al. |
| Ethics3 | Makes me feel like a good person in my own eyes | Steg et al. |
| Ethics4 | Does not violate my principles | Bamberg and Schmidt |
| Ethics5 | Gives me a good conscience | Thøgersen |
| Ethics6 | Is not morally wrong | Thøgersen |
| Ethics7 | Is consistent with my ideals and opinions | – |
| Social1 | Is approved by my friends | Bearden, Netemeyer and Teel |
| Social2 | Is liked by people who are important to me | Bearden et al. |
| Social3 | Is what my friends would expect me to choose | Bearden et al. |
| Social4 | Makes a good impression on people who are important to me | Bearden et al. |
| Social5 | Gives me a sense of belonging with people who are like me | Bearden et al. |
| Social6 | Makes me more alike my role models | Bearden et al. |
| Social7 | Is similar to what people who I identify with choose | Bearden et al. |
| Social8 | Makes me feel accepted | Sweeney and Soutar |
| Social9 | Improves the way I am perceived by people who are Important to me | Sweeney and Soutar |
| Social10 | Is popular among my friends | – |
Note: Items without references were formulated based on our understanding of the theories related to the given goal. For references to these theories, please see the footnotes to Table 1.
Factor extraction – The seven-factor structure.
Note: For increased readability, loadings >.5 are bolded while non-significant cross-loadings are colored gray. Items in italics show items which were removed following scale purification.
VfM=Value for Money; Social Ac.=Social Acceptance
Items excluded due to insufficient communalities (<.5).
| Pleasure4 | VII | Makes me want to use it | .30 |
| Pleasure7 | VII | Satisfies immediate needs | .35 |
| Comfort4 | VII | Is not too much bustle or stress | .37 |
| Stimulation3 | III | Offers diversity | .41 |
| Stimulation6 | III | Is new or exotic | .40 |
| Function1 | IV | Does not have too limited or short use | .46 |
| Function6 | I | Serves many purposes | .49 |
| Quality3 | IV | Has an acceptable standard of quality | .49 |
Items excluded due to cross-loadings (2nd loading>.32 and 50% of main loading).
| Function3 | IV | Is practical | 85.5% |
| Comfort7 | I | Makes me feel less stressed out | 93.0% |
| Safety4 | IV | Is a good choice in the long-term | 92.1% |
| Pleasure6 | VII | Makes me happy and satisfied | 86.6% |
| Comfort3 | I | Gives me rest and recovery | 83.8% |
| Pleasure5 | VII | Appeals to me | 70.5% |
| Function4 | VII | Is useful | 98.5% |
| Quality6 | I | Has a lasting value | 66.9% |
| Function5 | IV | Is functional and fit for purpose | 67.4% |
Cronbach׳s alpha.
| I | .86 |
| II | .92 |
| III | .89 |
| IV | .82 |
| V | .88 |
| VI | .89 |
| VII | .81 |
Themes and labels of the seven emergent dimensions.
| I | Safety, being prepared, future needs | Safety |
| II | Appearance, gaining approval, fitting in | Social Acceptance |
| III | Excitement, stimulation, uniqueness | Stimulation |
| IV | Quality, first class, acceptable standards | Quality |
| V | Morally correct; per one׳s ideals, principles, conscience | Ethics |
| VI | Reasonable price, economical, value for money | Value for Money |
| VII | Comfort, avoid complications and effort | Comfort |
Confirmatory factor analysis.
| Model 1 | 1 | 7879.98 | 950 | 8.30 | – | – | – | .12 | .29 |
| Model 2 | 3 | 5354.03 | 942 | 5.68 | −2525.95 | −8 | .000 | .10 | .55 |
| Model 3A | 5 | 4202.28 | 935 | 4.49 | −1151.75 | −7 | .000 | .08 | .67 |
| Model 3B | 4 | 4727.81 | 939 | 5.04 | −626.22 | −3 | .000 | .09 | .61 |
| Model 3C | 4 | 4191.43 | 939 | 4.46 | −1162.60 | −3 | .000 | .08 | .67 |
| Model 4A | 7 | 2398.28 | 924 | 2.60 | −1793.16 | −15 | .000 | .06 | .85 |
| Model 4B | 7 | 1089.49 | 506 | 2.15 | −1308.79 | −418 | .000 | .06 | .89 |
Note: In model 1, all items load on a single general factor. In model 2, items load on their respective master goal (gain, hedonic, or normative), while in models 3A, 3B, 3C, the master goals were split into sub-goals one at a time: in 3A gain was split into the three sub-goals Value for Money, Quality, and Safety; in 3B hedonic was split into Stimulation and Comfort; and in 3C normative was split into Ethics and Social Acceptance. Δ for model 3A, 3B and 3C were calculated in comparison to model 2. Finally, in model 4, all items load according to the PCA. A shorter version (model 4B) was then tested, with the purpose of achieving higher model fit and parsimony. Δ for model 4A was calculated in comparison to the best of model 3A, 3B and 3C (i.e 3C)
k=number of factors
Metric and scalar invariance.
| Configural | 4131.53 | 2530 | 1.63 | .04 | .78 | |
| Metric | 4293.06 | 2638 | 1.63 | .04 | .77 | −.008 |
| − |
Note: Non-equal models are bolded. Δ was calculated in comparison to the previous model.
Scalar invariance for each dimension.
| Metric | 4293.06 | 2638 | 1.63 | .04 | .77 | |
| VfM | 4375.34 | 2658 | 1.65 | .04 | .76 | −.008 |
| Ethics | 4327.59 | 2658 | 1.63 | .04 | .77 | −.002 |
| Social Ac. | 4365.66 | 2658 | 1.64 | .04 | .76 | −.007 |
Note: Non-equal dimensions are bolded. Δ was calculated in comparison to the invariant metric model.
VfM=Value for Money; Social Ac.=Social Acceptance.
Scalar invariance for each item in Quality, Safety, Stimulation, and Comfort.
| Metric | 4293.06 | 2638 | 1.63 | .04 | .77 | |
| Quality1 | 4342.16 | 2642 | 1.64 | .04 | .76 | −.006 |
| Quality2 | 4325.29 | 2642 | 1.64 | .04 | .77 | −.004 |
| Quality3 | 4308.09 | 2642 | 1.63 | .04 | .77 | −.001 |
| Quality4 | 4301.89 | 2642 | 1.63 | .04 | .77 | .000 |
| Quality5 | 4314.14 | 2642 | 1.63 | .04 | .77 | −.002 |
| Safety5 | 4359.77 | 2642 | 1.65 | .04 | .76 | −.008 |
| Stimulation1 | 4361.66 | 2642 | 1.65 | .04 | .76 | −.009 |
| Stimulation3 | 4327.80 | 2642 | 1.64 | .04 | .77 | −.004 |
| Comfort1 | 4374.40 | 2642 | 1.66 | .04 | .76 | −.010 |
| Comfort2 | 4370.11 | 2642 | 1.65 | .04 | .76 | −.010 |
| Comfort3 | 4326.79 | 2642 | 1.64 | .04 | .77 | −.004 |
| Comfort4 | 4330.58 | 2642 | 1.64 | .04 | .77 | −.004 |
Note: Δ was calculated in comparison to the invariant metric model. Non-equal items are bolded. The item numbers correspond to the numbers in the final version of the CMS (see Table 3.7)
The Consumer Motivation Scale (CMS).
| Value for Money | VfM1 | |
| VfM2 | ||
| VfM3 | ||
| VfM4 | ||
| VfM5 | ||
| Quality | Quality1 | |
| Quality2 | ||
| Quality3 | ||
| Quality4 | ||
| Quality5 | ||
| Safety | Safety1 | |
| Safety2 | ||
| Safety3 | ||
| Safety4 | ||
| Safety5 | ||
| Stimulation | Stimulation1 | |
| Stimulation2 | ||
| Stimulation3 | ||
| Stimulation4 | ||
| Stimulation5 | ||
| Comfort | Comfort1 | |
| Comfort2 | ||
| Comfort3 | ||
| Comfort4 | ||
| Ethics | Ethics1 | |
| Ethics2 | ||
| Ethics3 | ||
| Ethics4 | ||
| Ethics5 | ||
| Social Ac. | Social1 | |
| Social2 | ||
| Social3 | ||
| Social4 | ||
| Social5 |
Note: The dimension labels and the item # should not be visible when used in a questionnaire, and the items should be presented in randomized order.
Social Ac.=Social Acceptance
Structural and strict invariance.
| Partial scalar | 4520.09 | 2718 | 1.66 | .04 | .75 | |
Note: Δ was calculated in comparison to the previous model. Non-equal models are bolded.
The target information types, upgrade packages, and reference scales for the seven dimensions of the CMS.
| VfM | I seek rebate and deals | Get 600 SEK discount per person [approx. €60] | PERVAL-price |
| Quality | I seek information about hotel classifications and quality standards | Change to a 4-star hotel with excellent quality and great feeling for details, in everything from interior design to service | PERVAL-quality |
| Safety | I seek information regarding insurances, safety, unrest | Get an extra travel insurance without deductible, with compensation for lost or damaged goods, free health care and cancellation protection | Security value |
| Stimulation | I seek information about activities, sights and experiences | Change to an ‘adventure hotel’ where bungee jumping, rafting, kite surfing, mountain climbing, diving and other exciting activities are arranged | Sensation-seeking |
| Comfort | I try to find out what׳s available at the hotel or in close vicinity to the hotel | Upgrade flight seat to 1st class and change to an extra comfortable room. You will also get access to the hotel spa and relax facilities with Jacuzzi, sauna and various spa and massage treatments | Restful experience |
| Ethics | I seek information about environmental standards, environmental impacts and carbon emission | Change to an environmentally certified hotel and fly with an airplane which emits about 30% less carbon dioxide per passenger | Universalism value |
| Social Ac. | I ask my friends and acquaintances about their opinions and recommendations | Change to a hotel which has 4.5/5 user rating and lies in an area which recently has been selected "One of the summers׳ trendiest travel destination" by a panel of well-known fashion and travel magazines | CSII |
VfM=Value for Money; Social Ac.=Social Acceptance
Factor loadings for item 1–5 in each dimension, as well as average communalities and Cronbach׳s alpha.
| Item #1 | .83 | .82 | .80 | .83 | .79 | .87 | .85 |
| Item #2 | .82 | .80 | .77 | .79 | .82 | .86 | .78 |
| Item #3 | .78 | .71 | .76 | .79 | .75 | .87 | .81 |
| Item #4 | .73 | .65 | .75 | .77 | .65 | .78 | .80 |
| Item #5 | .73 | .66 | .74 | – | .66 | .75 | |
| Average loading | .78 | .68 | .75 | .78 | .75 | .81 | .80 |
| Average communality | .67 | .64 | .65 | .67 | .64 | .71 | .67 |
| Cronbach׳s alpha | .86 | .81 | .85 | .86 | .80 | .88 | .85 |
Note: Values that fail to surpass the thresholds are bolded.
VfM=Value for Money; Qua.=Quality; Saf.=Safety; Com.=Comfort; Eth.=Ethics; Soc.=Social Acceptance
Component reliability (CR) and average extracted variance (AVE).
| Value for Money | .86 | .55 |
| Quality | .80 | |
| Safety | .85 | .53 |
| Stimulation | .84 | .52 |
| Comfort | .79 | .50 |
| Ethics | .88 | .59 |
| Social Acceptance | .85 | .53 |
Note: Values that fail to surpass the thresholds are bolded.
Bivariate correlation coefficients for the CMS dimensions and their reference scales.
| Value for Money | .36 | .000 | PERVAL-price |
| Quality | .67 | .000 | PERVAL-quality |
| Safety | .32 | .000 | Family security |
| Stimulation | .46 | .000 | Sensation-seeking |
| Comfort | .67 | .000 | Restful experience |
| Ethics | .45 | .000 | Universalism |
| Social Acceptance | .53 | .000 | CSII |
Cross-loadings as % of the main loading, by item number (1–5) and dimension.
| Item #1 | 6.1% | 11.5% | 14.2% | 8.9% | 11.6% | 15.3% | 10.5% |
| Item #2 | 22.4% | 23.0% | 12.2% | 13.7% | 2.3% | 7.8% | 15.6% |
| Item #3 | 17.5% | 11.5% | 13.7% | 12.6% | 11.1% | 8.0% | 8.4% |
| Item #4 | 25.8% | 38.2% | 12.0% | 20.8% | 19.2% | 18.7% | 5.9% |
| Item #5 | 12.1% | 21.2% | 6.9% | – | 26.0% | 13.7% |
VfM=Value for Money; Qua.=Quality; Saf.=Safety; Com.=Comfort; Eth.=Ethics; Soc.=Social Acceptance
Component correlations between the dimensions.
| VfM | – | ||||||
| Qua | .25 | – | |||||
| Saf | .41 | .35 | – | ||||
| Sti | .06 | .32 | .28 | – | |||
| Com | .46 | .41 | .45 | .18 | – | ||
| Eth | .27 | .32 | .39 | .35 | .26 | – | |
| Soc | .13 | .19 | .33 | .17 | .20 | .18 | – |
VfM=Value for Money; Qua.=Quality; Saf.=Safety; Com.=Comfort; Eth.=Ethics; Soc.=Social Acceptance
Average variance extracted (AVE), maximum shared variance (MSV), and average shared squared variance (ASV).
| VfM | .55 | .29 | .12 |
| Qua | .45 | .20 | .06 |
| Saf | .53 | .29 | .11 |
| Sti | .52 | .21 | .11 |
| Com | .50 | .22 | .16 |
| Eth | .59 | .20 | .07 |
| Soc | .53 | .22 | .12 |
VfM=Value for Money; Qua.=Quality; Saf.=Safety; Com.=Comfort; Eth.=Ethics; Soc.=Social Acceptance
Target correlations vs. unrelated correlations.
| Target | .36 | .67 | .32 | .49 | .67 | .45 | .58 |
| Avg. unrelated | .24 | .38 | .41 | .11 | .39 | .23 | .17 |
| Z | 1.48 | 4.61 | −1.17 | 4.78 | 4.48 | 2.81 | 5.51 |
| .139 | .000 | .242 | .000 | .000 | .005 | .000 |
VfM=Value for Money; Qua.=Quality; Saf.=Safety; Com.=Comfort; Eth.=Ethics; Soc.=Social Acceptance
Standardized regression coefficients for the dimensions in the CMS and the reference scales (Ref.) for information search behaviors (Info.) and upgrade preferences (Pref.). The hypothesized relations are identified in the bolded diagonal (CMS), and in the bolded column (reference scales).
Note: For increased readability, hypothesized relations are in bold, and non-significant relations are colored gray.
VfM=Value for Money; Qua.=Quality; Saf.=Safety; Sti.=Stimulation; Con.=Convenience; Eth.=Ethics; Soc.=Social Acceptance; Envir.=Environmental*p<.05.**p<.01.***p<.001.
Comparison of target correlations for the CMS versus the reference scales (Ref.).
| Deals | .36 | = | .35 | <1 |
| Discount | .17 | = | .11 | <1 |
| Classification | .59 | = | .59 | <1 |
| 4-star | .48 | = | .44 | <1 |
| Safety | .42 | > | .11 | 3.79 |
| Travel insurance | .30 | = | .35 | >−1 |
| Activities | .34 | > | .09 | 2.96 |
| Adventure | .31 | < | .50 | -2.57 |
| Availability | .47 | > | .29 | 2.37 |
| Comfort | .35 | = | .29 | <1 |
| Envir. impact | .49 | = | .35 | 1.92 |
| Envir. certificate | .51 | = | .51 | <1 |
| Friends | .28 | = | .16 | 1.42 |
| Popular | .31 | = | .42 | −1.43 |
Envir = Environmental.
p<.05.
p<.01.
p<.001.
Observed and predicted choices per the binary logistic regression.
| 92 | 35 | ||
| 31 | 98 | ||
| Correct green | 92 | ||
| Correct regular | 98 | ||
| Correct total | 190 | 74.2% | |
| Incorrect total | 66 | 25.8% | |
Logistic regression coefficients and odds ratio for the dimensions of the CMS, as well as pseudo R2 for the whole model.
| Value for Money | −1.16 | 24.32 | .000 | −3.19 |
| Quality | −.15 | .38 | .538 | −1.16 |
| Safety | −.34 | 3.16 | .076 | −1.40 |
| Stimulation | .61 | 9.29 | .002 | 1.84 |
| Comfort | −.04 | 0.03 | .856 | −1.04 |
| Ethics | 1.20 | 34.99 | .000 | 3.32 |
| Social Acceptance | −.27 | 3.60 | .058 | −1.31 |
| Constant | .64 | .46 | .496 | 1.90 |
| -2 Log likelihood | 264.71 | |||
| Cox & Snell R Square | .30 | |||
| Nagelkerke R Square | .40 |
| Subject area | |
| More specific subject area | |
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| How data was acquired | |
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| Experimental factors | |
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| Data accessibility |