Chin-Yen Han1, Chun-Chih Lin1, Alan Barnard2, Ya-Chu Hsiao1, Suzanne Goopy3, Li-Chin Chen4. 1. Department of Nursing, Chang Gung Memorial Hospital at Linkou, Chang Gung University of Science and Technology, Taoyuan, Taiwan, Republic of China. 2. Queensland University of Technology, Brisbane, Australia. 3. Faculty of Nursing, University of Calgary, Alberta, Canada. 4. Department of Nursing, Chang Gung Memorial Hospital at Linkou, Chang Gung University of Science and Technology, Taoyuan, Taiwan, Republic of China. Electronic address: Judy5612@cgmh.org.tw.
Abstract
BACKGROUND: Workplace violence (WPV) is a serious problem in health care in Taiwan, as it is worldwide. Among all nursing staff, emergency department (ED) nurses are at the highest risk of WPV; yet, little attention has been paid to nurses as WPV victims. PURPOSE: The purpose of the study was to understand ED nurses' WPV experiences and perspectives. METHODS: An interpretive qualitative phenomenographic design was used to answer the following research question: what are the qualitatively different ways in which nurses in Taiwan experience WPV in the ED? Thirty ED nurses who identified as experienced with WPV were interviewed, and phenomenographic analysis was used to assess the data. FINDINGS: Four categories of description emerged. WPV was seen as a continuing nightmare, a part of daily life, and a direct threat, and it had a negative impact on nurses' passion for emergency care. WPV adversely affected nurses on physical, psychological, social, personal, and professional levels. CONCLUSION: The findings of this study have practical implications for in-service WPV training programs and may be used to inform potential changes to policy and legislation designed to establish a safer ED environment for staff.
BACKGROUND: Workplace violence (WPV) is a serious problem in health care in Taiwan, as it is worldwide. Among all nursing staff, emergency department (ED) nurses are at the highest risk of WPV; yet, little attention has been paid to nurses as WPV victims. PURPOSE: The purpose of the study was to understand ED nurses' WPV experiences and perspectives. METHODS: An interpretive qualitative phenomenographic design was used to answer the following research question: what are the qualitatively different ways in which nurses in Taiwan experience WPV in the ED? Thirty ED nurses who identified as experienced with WPV were interviewed, and phenomenographic analysis was used to assess the data. FINDINGS: Four categories of description emerged. WPV was seen as a continuing nightmare, a part of daily life, and a direct threat, and it had a negative impact on nurses' passion for emergency care. WPV adversely affected nurses on physical, psychological, social, personal, and professional levels. CONCLUSION: The findings of this study have practical implications for in-service WPV training programs and may be used to inform potential changes to policy and legislation designed to establish a safer ED environment for staff.
Authors: Dominic Kaeser; Rebekka Guerra; Osnat Keidar; Urs Lanz; Michael Moses; Christian Kobel; Aristomenis K Exadaktylos; Meret E Ricklin Journal: Int J Environ Res Public Health Date: 2018-07-06 Impact factor: 3.390
Authors: María Del Carmen Pérez-Fuentes; María Del Mar Molero Jurado; África Martos Martínez; María Del Mar Simón Márquez; Nieves Fátima Oropesa Ruiz; José Jesús Gázquez Linares Journal: BMJ Open Date: 2020-03-08 Impact factor: 2.692