| Literature DB >> 28451518 |
Jane Forman1, Michele Heisler1,2, Laura J Damschroder1, Elizabeth Kaselitz1,3, Eve A Kerr1,2.
Abstract
To increase the likelihood of successful implementation of interventions and promote dissemination across real-world settings, it is essential to evaluate outcomes related to dimensions other than Effectiveness alone. Glasgow and colleagues' RE-AIM framework specifies four additional types of outcomes that are important to decision-makers: Reach, Adoption, Implementation (including cost), and Maintenance. To further strengthen RE-AIM, we propose integrating qualitative assessments in an expanded framework: RE-AIM Qualitative Evaluation for Systematic Translation (RE-AIM QuEST), a mixed methods framework. RE-AIM QuEST guides formative evaluation to identify real-time implementation barriers and explain how implementation context may influence translation to additional settings. RE-AIM QuEST was used to evaluate a pharmacist-led hypertension management intervention at 3 VA facilities in 2008-2009. We systematically reviewed each of the five RE-AIM dimensions and created open-ended companion questions to quantitative measures and identified qualitative and quantitative data sources, measures, and analyses. To illustrate use of the RE-AIM QuEST framework, we provide examples of real-time, coordinated use of quantitative process measures and qualitative methods to identify site-specific issues, and retrospective use of these data sources and analyses to understand variation across sites and explain outcomes. For example, in the Reach dimension, we conducted real-time measurement of enrollment across sites and used qualitative data to better understand and address barriers at a low-enrollment site. The RE-AIM QuEST framework may be a useful tool for improving interventions in real-time, for understanding retrospectively why an intervention did or did not work, and for enhancing its sustainability and translation to other settings.Entities:
Keywords: Clinical pharmacist intervention; Mixed methods; Program evaluation; RE-AIM
Year: 2017 PMID: 28451518 PMCID: PMC5402634 DOI: 10.1016/j.pmedr.2017.04.002
Source DB: PubMed Journal: Prev Med Rep ISSN: 2211-3355
Fig. 1RE-AIM: five dimensions.
Fig. 2How are qualitative methods used in implementation evaluation?
Key components of the Adherence and Intensification of Medications intervention.
| Key component | Description |
|---|---|
| Proactive patient identification and outreach | Patients systematically identified through electronic clinical databases Pharmacists call patients to recruit them into the program |
| Motivational Interviewing (MI)-based adherence counseling | Use of motivational interviewing (MI) during patient encounters to improve medication adherence and clinical outcomes Roadmap guides MI during patient encounters |
| Pharmacists authorized to change medications | Titrate medication according to pre-specified algorithms |
| Home blood pressure monitoring | Provide patients with reliable means to regularly monitor blood pressure at home Patients asked to provide 3 BP readings/day for 2 days before each encounter. |
| Frequent patient follow-up | Follow up patients as needed until BP is at target or continued treatment is contra indicated |
| Medication Management Tool (MMT) | Track, schedule, and document patient contacts and encounters |
Conducted at 3 VA facilities in 2008–2009.
RE-AIM QuEST quantitative and qualitative components: general and applied.
| Dimension | Quantitative measures | Qualitative inquiry |
|---|---|---|
| Reach | ||
| Questions | * How many and what proportion of the target population is participating in the intervention? | |
| Quantitative measures | # of enrollees (weekly and cumulative) # participating/# eligible | |
| Data sources | Medication Management Tool (MMT) | MMT: Reasons for declining participation (survey and free text) Webinars with AIM Pharmacists: pharmacists' description of their interactions with patients. Semi-structured and informal interviews with Key Informants, including AIM Pharmacists Observations of AIM pharmacist work environments Semi-structured phone interviews with patients. |
| Analyses | Use measures to track patient contact, declines, and participation weekly Look at variation across sites | Real-time review of RE-AIM Reach measures Real-time and retrospective mixed methods analysis using quantitative and qualitative inquiry to identify reasons for variation of measures across sites. Modification of implementation in real time. Site-specific and cross-site matrix and qualitative content analyses |
| Effectiveness | ||
| Questions | * What are the effects of the intervention in eligible patients? | |
| Quantitative measures | Relative change in systolic blood pressure measurements over time | |
| Data sources | Administrative data | MMT (patient BP measures, pharmacist encounter notes) Semi-structured and informal interviews with Key Informants, including AIM Pharmacists Observations of AIM pharmacist work environments Webinars with AIM Pharmacists: pharmacists' description of their interactions with patients. Semi-structured phone interviews with patients. |
| Analyses | Comparison of the relative change in systolic BP measurements over time. | Case-based (site and individual patient levels) qualitative analysis using multiple data sources Mixed methods analysis to explain selected quantitative analysis results, e.g., understand variation across patients in maintenance of target BP |
| Adoption | ||
| Questions | *What is the percentage of providers participating in the program? | |
| Quantitative measures | Participating providers and % of providers asked to participate | |
| Data sources | Primary care clinic operations | Semi-structured interviews with adopters and non-adopters Site visits and observations |
| Analyses | Look at variation across sites | Matrix and qualitative content analysis |
| Implementation | ||
| Questions | *Was the intervention implemented as intended? (fidelity) | |
| Quantitative measures | # blood pressure cuffs received/#patient needing cuffs Expert ratings and self-evaluation of MI skills | |
| Data sources | Motivational interviewing expert scoring sheet Pharmacist self-evaluation | Semi-structured and informal interviews with Key Informants, including AIM Pharmacists Observations of AIM pharmacist work environments Webinars with AIM Pharmacists: pharmacists' description of their interactions with patients. Semi-structured phone interviews with patients. |
| Analyses | Calculate and compare MI scores of pharmacists on expert scoring sheet and pharmacist self-evaluation. | Real-time review of RE-AIM Implementation measures. Real-time site-specific mixed methods analysis using quantitative and qualitative inquiry to identify reasons for variation of measures across sites. Modification of implementation in real time. Site-specific cross-site matrix and qualitative content analysis of intervention and contextual factors that influence implementation using the CFIR framework. Explain selected quantitative analysis results retrospectively using qualitative and quantitative data, e.g., understand deficiencies in MI skills and how to address them. |
| Maintenance | ||
| Questions | *Is the intervention maintained after the study period? | To what degree and how are pharmacists using MI? What is the pharmacist's role in adjusting medications? Why? |
| Quantitative measures | # of enrollees (weekly and cumulative) Pharmacist time spent on AIM/all pharmacist time | |
| Data sources | MMT | Post-implementation key informant interviews Post-implementation observation |
| Analyses | Use measures to track: patient contact, declines, and participation pro-active vs. clinician-initiated referrals percentage of pharmacist time spent on AIM Compare during and post-intervention measures | Retrospective site-specific qualitative content analysis, including by AIM component |
Conducted at 3 Veterans Affairs (VA) facilities in 2008–2009.
Note: Bolded questions are applicable across intervention types (i.e., not specific to AIM).