OBJECTIVE: to evaluate the physical facilities, human resources and activities developed in the Psychosocial Care Centers (CAPS) in the region of Médio Paraopeba, Minas Gerais, Brazil, in 2014. METHODS: this is an evaluation study of the dimensions of structure and processes proposed by Donabedian, based on recommendations of the Ministry of Health and current laws; semi-structured forms were used to interview health managers; direct observation of mental health services was performed. RESULTS: in 12 of the 14 CAPS studied, it was found the minimum recommended of physical facilities and full professional staff and in greater number than established by law; the use of community spaces, communication and exchange of information with other units of health care network was deficient in most of the centers. CONCLUSION: although most of the aspects were suitable, some deficiencies were observed; criteria definition and legislation updates are necessary to improve health services and to accomplish the proposal of network service.
OBJECTIVE: to evaluate the physical facilities, human resources and activities developed in the Psychosocial Care Centers (CAPS) in the region of Médio Paraopeba, Minas Gerais, Brazil, in 2014. METHODS: this is an evaluation study of the dimensions of structure and processes proposed by Donabedian, based on recommendations of the Ministry of Health and current laws; semi-structured forms were used to interview health managers; direct observation of mental health services was performed. RESULTS: in 12 of the 14 CAPS studied, it was found the minimum recommended of physical facilities and full professional staff and in greater number than established by law; the use of community spaces, communication and exchange of information with other units of health care network was deficient in most of the centers. CONCLUSION: although most of the aspects were suitable, some deficiencies were observed; criteria definition and legislation updates are necessary to improve health services and to accomplish the proposal of network service.