Literature DB >> 28212161

Hearing Impairment and the Amelioration of Avoidable Medical Error: A Cross-Sectional Survey.

Patrick Henn1, Colm O'Tuathaigh1, Darrelle Keegan2, Simon Smith1.   

Abstract

OBJECTIVES: Hearing loss contributes to suboptimal medical treatment. We investigated the nature and magnitude of potential health-care harm of hearing loss alone on a patient's understanding of medical consultations, investigations, and treatments of health conditions unrelated to their hearing loss.
METHODS: A cross-sectional, questionnaire-based design of a convenience sample of students with hearing loss, registered with the institutional disability support service in 8 Irish and 15 UK third-level institutions. Content analysis of open-ended item responses identified and coded emergent themes. Closed-ended questionnaire items recorded demographic and clinically relevant characteristics.
RESULTS: Ninety-five responses were received and analyzed. Fifty-six (58.9%) indicated "yes" to mishearing a physician/nurse in a hospital. Approximately 60.7% identified this in relation to consultation content; 33.9% mishearing; and 21.4% misinterpreting what was said, including diagnosis, guidelines and advice, and matters relating to medications. Approximately 22.3% indicated physician/nurse-patient communication failures; 19.6% identified failure to initiate/maintain eye contact, turning away from the patient, speaking while wearing surgical masks, excluding the possibility of lip reading. Approximately 7.1% identified speaking in too low a volume or too fast. Concerning common words misheard or misinterpreted, 23.2% identified phonological similarity such as similar sounding words and numbers, 7.4% discrimination of unvoiced consonants. Similar findings emerged in GP clinics.
CONCLUSIONS: Most hearing-impaired students experienced difficulty in understanding health-care professionals in a hospital and general practice setting. This underscores the importance for health-care providers to identify hearing-impaired patients and to augment communication using visual aids, a quite environment and optimizing lip reading communication.
Copyright © 2017 Wolters Kluwer Health, Inc. All rights reserved.

Entities:  

Year:  2021        PMID: 28212161     DOI: 10.1097/PTS.0000000000000298

Source DB:  PubMed          Journal:  J Patient Saf        ISSN: 1549-8417            Impact factor:   2.844


  3 in total

1.  Age-Related Hearing Loss and Communication Breakdown in the Clinical Setting.

Authors:  Vikki Cudmore; Patrick Henn; Colm M P O'Tuathaigh; Simon Smith
Journal:  JAMA Otolaryngol Head Neck Surg       Date:  2017-10-01       Impact factor: 6.223

2.  Hearing screening and amplifier uptake results in a multidisciplinary head and neck cancer survivorship clinic.

Authors:  Lori Zitelli; Catherine Palmer; Elizabeth Mamula; Jonas Johnson; Grant Rauterkus; Marci L Nilsen
Journal:  J Cancer Surviv       Date:  2022-03-29       Impact factor: 4.442

3.  How do face masks impact communication amongst deaf/HoH people?

Authors:  Eva Gutierrez-Sigut; Veronica M Lamarche; Katherine Rowley; Emilio Ferreiro Lago; María Jesús Pardo-Guijarro; Ixone Saenz; Berta Frigola; Santiago Frigola; Delfina Aliaga; Laura Goldberg
Journal:  Cogn Res Princ Implic       Date:  2022-09-05
  3 in total

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