Literature DB >> 28083405

RAND's Silent Monitoring Protocol for Assessing Suicide Crisis Line Call Content and Quality.

Lisa H Jaycox, Rajeev Ramchand, Patricia A Ebener, Dionne Barnes-Proby, Mary Lou Gilbert.   

Abstract

This article describes the methods for developing and testing a silent monitoring protocol for California suicide crisis call centers to evaluate call content and quality, document staff strengths and weaknesses, and identify areas for further training.

Year:  2016        PMID： 28083405      PMCID： PMC5158210     

Source DB:  PubMed          Journal:  Rand Health Q        ISSN： 2162-8254


  18 in total

1.  Telephone counselling for adolescent suicide prevention: changes in suicidality and mental state from beginning to end of a counselling session.

Authors:  Robert King; Barry Nurcombe; Leonard Bickman; Leanne Hides; Wendy Reid
Journal:  Suicide Life Threat Behav       Date:  2003

2.  Implementation and early utilization of a Suicide Hotline for veterans.

Authors:  Kerry L Knox; Janet Kemp; Richard McKeon; Ira R Katz
Journal:  Am J Public Health       Date:  2012-03       Impact factor: 9.308

3.  Anti-suicide program conducts controlled study.

Authors:  R E Litman
Journal:  Evaluation       Date:  1976

4.  An evaluation of crisis hotline outcomes. Part 1: Nonsuicidal crisis callers.

Authors:  John Kalafat; Madelyn S Gould; Jimmie Lou Harris Munfakh; Marjorie Kleinman
Journal:  Suicide Life Threat Behav       Date:  2007-06

5.  Which helper behaviors and intervention styles are related to better short-term outcomes in telephone crisis intervention? Results from a Silent Monitoring Study of Calls to the U.S. 1-800-SUICIDE Network.

Authors:  Brian L Mishara; François Chagnon; Marc Daigle; Bogdan Balan; Sylvaine Raymond; Isabelle Marcoux; Cécile Bardon; Julie K Campbell; Alan Berman
Journal:  Suicide Life Threat Behav       Date:  2007-06

6.  An evaluation of crisis hotline outcomes. Part 2: Suicidal callers.

Authors:  Madelyn S Gould; John Kalafat; Jimmie Lou Harrismunfakh; Marjorie Kleinman
Journal:  Suicide Life Threat Behav       Date:  2007-06

7.  Suicide prevention. A study of the community program in Kansas City.

Authors:  R E Bidwell; J J Bidwell; S Y Tsai
Journal:  J Kans Med Soc       Date:  1971-04

8.  Geographical location of callers to a suicide prevention center: note on the evaluation of suicide prevention programs.

Authors:  D Lester
Journal:  Psychol Rep       Date:  1971-04

9.  Impact of suicide prevention centers on suicide in Canada.

Authors:  A A Leenaars; D Lester
Journal:  Crisis       Date:  1995

10.  Analysis of a national toll free suicide crisis line in South Africa.

Authors:  Sue-Ann Meehan; Yvonne Broom
Journal:  Suicide Life Threat Behav       Date:  2007-02
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  1 in total

1.  Suicide Prevention Hotlines in California: Diversity in Services, Structure, and Organization and the Potential Challenges Ahead.

Authors:  Rajeev Ramchand; Lisa H Jaycox; Patricia A Ebener
Journal:  Rand Health Q       Date:  2017-06-19
  1 in total

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