Geir K Hanssen1, Yngve Dahl1. 1. SINTEF, Information and Communication Technology, Trondheim, Norway.
Abstract
PURPOSE: Our purpose is to provide insight into the added value of applying a participatory design approach in the design of an interactive sound environment simulator to facilitate communication and understanding between patients and audiologists in consultation situations. METHOD: We have applied a qualitative approach, presenting results and discussion in the form of a story, following 3 consecutive steps: problem investigation, design, and evaluation. RESULTS: We provide an overview of lessons learned, emphasizing how patients and audiologists took roles and responsibilities in the design process and the effects of this involvement. CONCLUSION: Our results suggest that participatory design is a viable and practical approach to address multifaceted problems directly affecting patients and practitioners.
PURPOSE: Our purpose is to provide insight into the added value of applying a participatory design approach in the design of an interactive sound environment simulator to facilitate communication and understanding between patients and audiologists in consultation situations. METHOD: We have applied a qualitative approach, presenting results and discussion in the form of a story, following 3 consecutive steps: problem investigation, design, and evaluation. RESULTS: We provide an overview of lessons learned, emphasizing how patients and audiologists took roles and responsibilities in the design process and the effects of this involvement. CONCLUSION: Our results suggest that participatory design is a viable and practical approach to address multifaceted problems directly affecting patients and practitioners.