Turgut Deniz1, Meral Saygun2, Oğuz Eroğlu1, Hüseyin Ülger1, Burcu Azapoğlu1. 1. Department of Emergency Medicine, Faculty of Medicine, Kırıkkale University, Kırıkkale, Turkey. 2. Department of Public Health, Faculty of Medicine, Kırıkkale University, Kırıkkale, Turkey.
Abstract
BACKGROUND/AIM: The aim of this study is to determine the condition of ambulance staff (AS) who have been exposed to any kind of violence and to predict risk of development of burnout syndrome. MATERIALS AND METHODS: Our study was performed with 120 AS working for the Kırıkkale Ambulance Services. During the research, questionnaires collecting descriptive information and the extent of violence to which the AS were exposed were administered; participants were asked to fill out the questionnaire themselves. RESULTS: It was found that 81 (67.5%) participants had been subjected to at least one type of violence (verbal or physical). Sixty-two percent were exposed to verbal abuse and 55.8% to verbal threats. Rates of physical threats and attacks were higher among male staff (P = 0.036, P = 0.022), while the rate of personal accomplishment was determined to be significantly lower in males (P = 0.006). Emotional exhaustion and depersonalization scores were determined to be significantly higher in those who perceived less support from administrators (P = 0.014, P = 0.032). CONCLUSION: All kinds of negative situations exhaust an individual physically and mentally and lead to the development of burnout syndrome. AS are more prone to these kinds of situations.
BACKGROUND/AIM: The aim of this study is to determine the condition of ambulance staff (AS) who have been exposed to any kind of violence and to predict risk of development of burnout syndrome. MATERIALS AND METHODS: Our study was performed with 120 AS working for the Kırıkkale Ambulance Services. During the research, questionnaires collecting descriptive information and the extent of violence to which the AS were exposed were administered; participants were asked to fill out the questionnaire themselves. RESULTS: It was found that 81 (67.5%) participants had been subjected to at least one type of violence (verbal or physical). Sixty-two percent were exposed to verbal abuse and 55.8% to verbal threats. Rates of physical threats and attacks were higher among male staff (P = 0.036, P = 0.022), while the rate of personal accomplishment was determined to be significantly lower in males (P = 0.006). Emotional exhaustion and depersonalization scores were determined to be significantly higher in those who perceived less support from administrators (P = 0.014, P = 0.032). CONCLUSION: All kinds of negative situations exhaust an individual physically and mentally and lead to the development of burnout syndrome. AS are more prone to these kinds of situations.
Authors: Beatrice Thielmann; Julia Schnell; Irina Böckelmann; Heiko Schumann Journal: Int J Environ Res Public Health Date: 2022-05-30 Impact factor: 4.614
Authors: Kathryn W Koval; Benjamin Lindquist; Christine Gennosa; Aditya Mahadevan; Kian Niknam; Sanket Patil; G V Ramana Rao; Matthew C Strehlow; Jennifer A Newberry Journal: PLoS One Date: 2020-03-10 Impact factor: 3.240
Authors: Benjamin Lindquist; Kathryn Koval; Aditya Mahadevan; Christine Gennosa; William Leggio; Kian Niknam; G V Ramana Rao; Jennifer A Newberry; Matthew Strehlow Journal: BMJ Open Date: 2019-11-26 Impact factor: 2.692
Authors: Jose Miguel Giménez Lozano; Juan Pedro Martínez Ramón; Francisco Manuel Morales Rodríguez Journal: Int J Environ Res Public Health Date: 2021-03-22 Impact factor: 3.390