Literature DB >> 27325796

Can we use patient-reported feedback to drive change? The challenges of using patient-reported feedback and how they might be addressed.

Kelsey Margaret Flott1, Chris Graham1, Ara Darzi1, Erik Mayer1.   

Abstract

Entities:  

Keywords:  Patient satisfaction; Patient-centred care; Quality improvement; Surveys

Mesh：

Year:  2016        PMID： 27325796     DOI： 10.1136/bmjqs-2016-005223

Source DB:  PubMed          Journal:  BMJ Qual Saf        ISSN： 2044-5415            Impact factor:   7.035


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  24 in total

1.  Improving safety and reducing error in endoscopy (ISREE): a survey of UK services.

Authors:  Srivathsan Ravindran; Paul Bassett; Tim Shaw; Michael Dron; Raphael Broughton; Helen Griffiths; Dimple Keen; Eleanor Wood; Chris J Healey; John Green; Hutan Ashrafian; Ara Darzi; Mark Coleman; Siwan Thomas-Gibson
Journal:  Frontline Gastroenterol       Date:  2020-08-19

2.  Patient feedback on hospital pharmacists' consultation skills: A feasibility study using the Interpersonal Skills Questionnaire (ISQ).

Authors:  Hiyam Al-Jabr; Michael J Twigg; Thando Katangwe-Chigamba; Robin Saadvandi; James A Desborough
Journal:  PLoS One       Date:  2022-07-14       Impact factor: 3.752

3.  Identifying Primary Care Pathways from Quality of Care to Outcomes and Satisfaction Using Structural Equation Modeling.

Authors:  Ignacio Ricci-Cabello; Sarah Stevens; Andrew R H Dalton; Robert I Griffiths; John L Campbell; Jose M Valderas
Journal:  Health Serv Res       Date:  2017-02-19       Impact factor: 3.402

4.  Closing the patient experience chasm: A two-level validation of the Consumer Quality Index Inpatient Hospital Care.

Authors:  Alina Smirnova; Kiki M J M H Lombarts; Onyebuchi A Arah; Cees P M van der Vleuten
Journal:  Health Expect       Date:  2017-02-20       Impact factor: 3.377

5.  A qualitative study of emergency physicians' perspectives on PROMS in the emergency department.

Authors:  Katie N Dainty; Bianca Seaton; Andreas Laupacis; Michael Schull; Samuel Vaillancourt
Journal:  BMJ Qual Saf       Date:  2017-02-09       Impact factor: 7.035

6.  Taking data seriously: the value of actor-network theory in rethinking patient experience data.

Authors:  Amit Desai; Giulia Zoccatelli; Mary Adams; Davina Allen; Sally Brearley; Anne Marie Rafferty; Glenn Robert; Sara Donetto
Journal:  J Health Serv Res Policy       Date:  2017-01-09

7.  Care pathway and organisational features driving patient experience: statistical analysis of large NHS datasets.

Authors:  Kelsey Flott; Ara Darzi; Erik Mayer
Journal:  BMJ Open       Date:  2018-07-07       Impact factor: 2.692

8.  How do frontline staff use patient experience data for service improvement? Findings from an ethnographic case study evaluation.

Authors:  Louise Locock; Catherine Montgomery; Stephen Parkin; Alison Chisholm; Jennifer Bostock; Sue Dopson; Melanie Gager; Elizabeth Gibbons; Chris Graham; Jenny King; Angela Martin; John Powell; Sue Ziebland
Journal:  J Health Serv Res Policy       Date:  2020-02-14

9.  Patient feedback for safety improvement in primary care: results from a feasibility study.

Authors:  Andrea L Hernan; Sally J Giles; Hannah Beks; Kevin McNamara; Kate Kloot; Marley J Binder; Vincent Versace
Journal:  BMJ Open       Date:  2020-06-21       Impact factor: 2.692

10.  Improving the Usefulness and Use of Patient Survey Programs: National Health Service Interview Study.

Authors:  Kelsey Flott; Ara Darzi; Sarah Gancarczyk; Erik Mayer
Journal:  J Med Internet Res       Date:  2018-04-24       Impact factor: 5.428
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