Literature DB >> 27293225

The Emerging Issue of Digital Empathy.

Christopher Terry1, Jeff Cain1.   

Abstract

Empathy can have strong positive effects on patient outcomes, increase patient satisfaction, and reduce malpractice litigation. With modern advances in technology, however, the appropriate expression of empathy in today's age is being threatened, largely as a result of psychological processes that form online disinhibition. The digitization of health care and the corresponding decrease in the expression of empathy may be cause for concern. Because empathy is strongly correlated to positive health outcomes and is an important part of health professions in general, the construct of digital empathy should be considered for integration into health professions curricula.

Entities:  

Keywords:  communication skills; health communication; pharmacy education

Mesh:

Year:  2016        PMID: 27293225      PMCID: PMC4891856          DOI: 10.5688/ajpe80458

Source DB:  PubMed          Journal:  Am J Pharm Educ        ISSN: 0002-9459            Impact factor:   2.047


  14 in total

Review 1.  Strategic risk management: reducing malpractice claims through more effective patient-doctor communication.

Authors:  B B Virshup; A A Oppenberg; M M Coleman
Journal:  Am J Med Qual       Date:  1999 Jul-Aug       Impact factor: 1.852

2.  Cyberbullying among adolescents: the role of affective and cognitive empathy, and gender.

Authors:  Rebecca P Ang; Dion H Goh
Journal:  Child Psychiatry Hum Dev       Date:  2010-08

3.  Empathy training for resident physicians: a randomized controlled trial of a neuroscience-informed curriculum.

Authors:  Helen Riess; John M Kelley; Robert W Bailey; Emily J Dunn; Margot Phillips
Journal:  J Gen Intern Med       Date:  2012-05-02       Impact factor: 5.128

Review 4.  Educating for empathy. A review.

Authors:  Kathy A Stepien; Amy Baernstein
Journal:  J Gen Intern Med       Date:  2006-05       Impact factor: 5.128

5.  Doctor-patient communication: a comparison between telemedicine consultation and face-to-face consultation.

Authors:  Xiao Liu; Yoshie Sawada; Takako Takizawa; Hiroko Sato; Mahito Sato; Hironosuke Sakamoto; Toshihiro Utsugi; Kunio Sato; Hiroyuki Sumino; Shinichi Okamura; Tetsuo Sakamaki
Journal:  Intern Med       Date:  2007-03-01       Impact factor: 1.271

6.  Clinical empathy as emotional labor in the patient-physician relationship.

Authors:  Eric B Larson; Xin Yao
Journal:  JAMA       Date:  2005-03-02       Impact factor: 56.272

7.  The online disinhibition effect.

Authors:  John Suler
Journal:  Cyberpsychol Behav       Date:  2004-06

Review 8.  Analyzing the "nature" and "specific effectiveness" of clinical empathy: a theoretical overview and contribution towards a theory-based research agenda.

Authors:  Melanie Neumann; Jozien Bensing; Stewart Mercer; Nicole Ernstmann; Oliver Ommen; Holger Pfaff
Journal:  Patient Educ Couns       Date:  2009-01-04

9.  Medicine 2.0: social networking, collaboration, participation, apomediation, and openness.

Authors:  Gunther Eysenbach
Journal:  J Med Internet Res       Date:  2008-08-25       Impact factor: 5.428

10.  Reflective writing and its impact on empathy in medical education: systematic review.

Authors:  Isabel Chen; Connor Forbes
Journal:  J Educ Eval Health Prof       Date:  2014-08-16
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  15 in total

1.  Telemedicine in the COVID-19 era: the new normal.

Authors:  Praveen Kumar; Farhanul Huda; Somprakas Basu
Journal:  Eur Surg       Date:  2020-10-08       Impact factor: 0.953

Review 2.  Remote cognitive and behavioral assessment: Report of the Alzheimer Society of Canada Task Force on dementia care best practices for COVID-19.

Authors:  Maiya R Geddes; Megan E O'Connell; John D Fisk; Serge Gauthier; Richard Camicioli; Zahinoor Ismail
Journal:  Alzheimers Dement (Amst)       Date:  2020-09-22

3.  Defining compassion in the digital health age: protocol for a scoping review.

Authors:  David Wiljer; Rebecca Charow; Helen Costin; Lydia Sequeira; Melanie Anderson; Gillian Strudwick; Tim Tripp; Allison Crawford
Journal:  BMJ Open       Date:  2019-02-15       Impact factor: 2.692

4.  Enhancing Your Webside Manner: Optimizing Opportunities for Relationship-Centered Care in Virtual Visits.

Authors:  Mary Beth Modic; Katie Neuendorf; Amy K Windover
Journal:  J Patient Exp       Date:  2021-01-03

5.  Video Visits Using the Zoom for Healthcare Platform for People Receiving Maintenance Hemodialysis and Nephrologists: A Feasibility Study in Alberta, Canada.

Authors:  Meaghan Lunney; Chandra Thomas; Doreen Rabi; Aminu K Bello; Marcello Tonelli
Journal:  Can J Kidney Health Dis       Date:  2021-04-26

Review 6.  Virtual care for patients with Alzheimer disease and related dementias during the COVID-19 era and beyond.

Authors:  Paula J Gosse; Charles D Kassardjian; Mario Masellis; Sara B Mitchell
Journal:  CMAJ       Date:  2021-03-15       Impact factor: 8.262

7.  "It Took the Stress out of Getting Help": The STAR-C-Telemedicine Mixed Methods Pilot.

Authors:  A Lindauer; R Croff; K Mincks; N Mattek; S J Shofner; N Bouranis; L Teri
Journal:  Care Wkly       Date:  2018-07-03

Review 8. 

Authors:  Paula J Gosse; Charles D Kassardjian; Mario Masellis; Sara B Mitchell
Journal:  CMAJ       Date:  2021-06-07       Impact factor: 8.262

9.  Patient Experience in Virtual Visits Hinges on Technology and the Patient-Clinician Relationship: A Large Survey Study With Open-ended Questions.

Authors:  Susannah Rose; Heather McKee Hurwitz; Mary Beth Mercer; Sabahat Hizlan; Kari Gali; Pei-Chun Yu; Caroline Franke; Kathryn Martinez; Matthew Stanton; Peter Rasmussen; Adrienne Boissy; Matthew Faiman
Journal:  J Med Internet Res       Date:  2021-06-21       Impact factor: 5.428

10.  Accelerating the De-Personalization of Medicine: The Ethical Toxicities of COVID-19.

Authors:  Mark Arnold; Ian Kerridge
Journal:  J Bioeth Inq       Date:  2020-08-25       Impact factor: 1.352

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