Aimee Spector1, Catherine Revolta2, Martin Orrell2. 1. Research Department of Clinical, Educational and Health Psychology, University College London, London, UK. a.spector@ucl.ac.uk. 2. Research Department of Clinical, Educational and Health Psychology, University College London, London, UK.
Abstract
OBJECTIVE: Caring for people with dementia can be emotionally challenging and is often linked to low job satisfaction and burnout in care staff. Staff training within care settings is potentially valuable in improving well-being and quality of care. This review aimed to (i) establish the impact of training on staff outcomes; (ii) compare the impact of different training approaches; (iii) explore the influence of training intensity; and (iv) explore potential barriers to success. METHOD: A database search of staff training interventions revealed 207 papers, 188 of which were excluded based on prespecified criteria. Nineteen studies were included and appraised using a quality rating tool. RESULTS: Overall, the studies were found to be of variable quality; however, 16 studies found a significant change following training in at least one staff domain, with knowledge improving most frequently. Approaches focusing on managing challenging behaviours appeared to be the most effective. CONCLUSION: Training staff can be an effective method of improving well-being, and programmes helping staff to manage challenging behaviour appear to be the most beneficial. There is no clear relationship between training intensity and outcome. Most studies point to the importance of addressing organisational factors as a barrier to change.
OBJECTIVE: Caring for people with dementia can be emotionally challenging and is often linked to low job satisfaction and burnout in care staff. Staff training within care settings is potentially valuable in improving well-being and quality of care. This review aimed to (i) establish the impact of training on staff outcomes; (ii) compare the impact of different training approaches; (iii) explore the influence of training intensity; and (iv) explore potential barriers to success. METHOD: A database search of staff training interventions revealed 207 papers, 188 of which were excluded based on prespecified criteria. Nineteen studies were included and appraised using a quality rating tool. RESULTS: Overall, the studies were found to be of variable quality; however, 16 studies found a significant change following training in at least one staff domain, with knowledge improving most frequently. Approaches focusing on managing challenging behaviours appeared to be the most effective. CONCLUSION: Training staff can be an effective method of improving well-being, and programmes helping staff to manage challenging behaviour appear to be the most beneficial. There is no clear relationship between training intensity and outcome. Most studies point to the importance of addressing organisational factors as a barrier to change.
Authors: Nicholas V Resciniti; Weizhou Tang; Masroora Tabassum; Joseph Lee Pearson; Sharon Melinda Spencer; Matthew C Lohman; Diane K Ehlers; Dana Al-Hasan; Maggi C Miller; Ana Teixeira; Daniela B Friedman Journal: Geriatr Gerontol Int Date: 2020-03-04 Impact factor: 2.730
Authors: Ian D Maidment; Garry Barton; Niyah Campbell; Rachel Shaw; Nichola Seare; Chris Fox; Steve Iliffe; Emma Randle; Andrea Hilton; Graeme Brown; Nigel Barnes; Jane Wilcock; Sarah Gillespie; Sarah Damery Journal: BMC Health Serv Res Date: 2020-03-02 Impact factor: 2.655
Authors: Marjoleine J C Pieper; Wilco P Achterberg; Jenny T van der Steen; Anneke L Francke Journal: Int J Integr Care Date: 2018-09-07 Impact factor: 5.120
Authors: Helen Y L Chan; Florence K Y Ho; Kenny C M Chui; Eunice Y S Hui; Bel Wong; Yuen-Yu Chong; Alison Bowes; Timothy C Y Kwok Journal: BMC Geriatr Date: 2020-03-30 Impact factor: 3.921