Literature DB >> 27077140

Design Considerations for Patient Portal Adoption by Low-Income, Older Adults.

Celine Latulipe1, Amy Gatto2, Ha T Nguyen2, David P Miller2, Sara A Quandt2, Alain G Bertoni3, Alden Smith4, Thomas A Arcury2.   

Abstract

This paper describes the results of an interview study investigating facilitators and barriers to adoption of patient portals among low-income, older adults in rural and urban populations in the southeastern United States. We describe attitudes of this population of older adults and their current level of technology use and patient portal use. From qualitative analysis of 36 patient interviews and 16 caregiver interviews within these communities, we derive themes related to benefits of portals, barriers to use, concerns and desired features. Based on our initial findings, we present a set of considerations for designing the patient portal user experience, aimed at helping healthcare clinics to meet U.S. federally-mandated 'meaningful use' requirements.

Entities:  

Keywords:  eHealth; elderly populations; low-income populations; patient portals; technology barriers

Year:  2015        PMID： 27077140      PMCID： PMC4827765          DOI： 10.1145/2702123.2702392

Source DB:  PubMed          Journal:  Proc SIGCHI Conf Hum Factor Comput Syst


  17 in total

1.  Modeling patients' acceptance of provider-delivered e-health.

Authors:  E Vance Wilson; Nancy K Lankton
Journal:  J Am Med Inform Assoc       Date:  2004-04-02       Impact factor: 4.497

2.  Overcoming barriers to electronic medical record (EMR) implementation in the US healthcare system: A comparative study.

Authors:  Sameer Kumar; Krista Aldrich
Journal:  Health Informatics J       Date:  2010-12       Impact factor: 2.681

Review 3.  The benefits of health information technology: a review of the recent literature shows predominantly positive results.

Authors:  Melinda Beeuwkes Buntin; Matthew F Burke; Michael C Hoaglin; David Blumenthal
Journal:  Health Aff (Millwood)       Date:  2011-03       Impact factor: 6.301

4.  Use of an electronic patient portal among disadvantaged populations.

Authors:  Jessica S Ancker; Yolanda Barrón; Maxine L Rockoff; Diane Hauser; Michelle Pichardo; Adam Szerencsy; Neil Calman
Journal:  J Gen Intern Med       Date:  2011-06-07       Impact factor: 5.128

5.  Bridging the electronic divide: patient and provider perspectives on e-mail communication in primary care.

Authors:  Cheryl A Moyer; David T Stern; Karen S Dobias; Douglas T Cox; Steven J Katz
Journal:  Am J Manag Care       Date:  2002-05       Impact factor: 2.229

6.  Promise of and potential for patient-facing technologies to enable meaningful use.

Authors:  David K Ahern; Susan S Woods; Marie C Lightowler; Scott W Finley; Thomas K Houston
Journal:  Am J Prev Med       Date:  2011-05       Impact factor: 5.043

Review 7.  A systematic review of patient acceptance of consumer health information technology.

Authors:  Calvin K L Or; Ben-Tzion Karsh
Journal:  J Am Med Inform Assoc       Date:  2009-04-23       Impact factor: 4.497

8.  Developing a shared electronic health record for patients and clinicians.

Authors:  Cornelia M Ruland; Haakon Brynhi; Roar Andersen; Tore Bryhni
Journal:  Stud Health Technol Inform       Date:  2008

9.  Functional impairment and Internet use among older adults: implications for meaningful use of patient portals.

Authors:  S Ryan Greysen; Carie Chin Garcia; Rebecca L Sudore; Irena Stijacic Cenzer; Kenneth E Covinsky
Journal:  JAMA Intern Med       Date:  2014-07       Impact factor: 21.873

10.  Patients' attitudes toward electronic health information exchange: qualitative study.

Authors:  Steven R Simon; J Stewart Evans; Alison Benjamin; David Delano; David W Bates
Journal:  J Med Internet Res       Date:  2009-08-06       Impact factor: 5.428
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  20 in total

1.  Interventions to increase patient portal use in vulnerable populations: a systematic review.

Authors:  Lisa V Grossman; Ruth M Masterson Creber; Natalie C Benda; Drew Wright; David K Vawdrey; Jessica S Ancker
Journal:  J Am Med Inform Assoc       Date:  2019-08-01       Impact factor: 4.497

2.  The Limitations of User-and Human-Centered Design in an eHealth Context and How to Move Beyond Them.

Authors:  Lex van Velsen; Geke Ludden; Christiane Grünloh
Journal:  J Med Internet Res       Date:  2022-10-05       Impact factor: 7.076

3.  What Do Patients and Caregivers Want? A Systematic Review of User Suggestions to Improve Patient Portals.

Authors:  Tera L Reynolds; Nida Ali; Kai Zheng
Journal:  AMIA Annu Symp Proc       Date:  2021-01-25

4.  Patient Portal Utilization Among Ethnically Diverse Low Income Older Adults: Observational Study.

Authors:  Thomas A Arcury; Sara A Quandt; Joanne C Sandberg; David P Miller; Celine Latulipe; Xiaoyan Leng; Jenifer W Talton; Kathryn P Melius; Alden Smith; Alain G Bertoni
Journal:  JMIR Med Inform       Date:  2017-11-14

5.  Patient Portals as a Tool for Health Care Engagement: A Mixed-Method Study of Older Adults With Varying Levels of Health Literacy and Prior Patient Portal Use.

Authors:  Taya Irizarry; Jocelyn Shoemake; Marci Lee Nilsen; Sara Czaja; Scott Beach; Annette DeVito Dabbs
Journal:  J Med Internet Res       Date:  2017-03-30       Impact factor: 5.428

6.  Patient Portal Use and Experience Among Older Adults: Systematic Review.

Authors:  Dawn K Sakaguchi-Tang; Alyssa L Bosold; Yong K Choi; Anne M Turner
Journal:  JMIR Med Inform       Date:  2017-10-16

7.  Barriers to patient, provider, and caregiver adoption and use of electronic personal health records in chronic care: a systematic review.

Authors:  Zahra Niazkhani; Esmaeel Toni; Mojgan Cheshmekaboodi; Andrew Georgiou; Habibollah Pirnejad
Journal:  BMC Med Inform Decis Mak       Date:  2020-07-08       Impact factor: 2.796

8.  How do patients value and prioritize patient portal functionalities and usage factors? A conjoint analysis study with chronically ill patients.

Authors:  Gaby Anne Wildenbos; Frank Horenberg; Monique Jaspers; Linda Peute; Danielle Sent
Journal:  BMC Med Inform Decis Mak       Date:  2018-11-21       Impact factor: 2.796

9.  Predictors of Patient Portal Use Among Community-Dwelling Older Adults.

Authors:  Maan Isabella Cajita; Marci Lee Nilsen; Taya Irizarry; Judith A Callan; Scott R Beach; Ellen Swartwout; Laurel Person Mecca; Richard Schulz; Annette DeVito Dabbs
Journal:  Res Gerontol Nurs       Date:  2020-09-23       Impact factor: 1.643

10.  The Rules of Engagement: Perspectives on Secure Messaging From Experienced Ambulatory Patient Portal Users.

Authors:  Cynthia J Sieck; Jennifer L Hefner; Jeanette Schnierle; Hannah Florian; Aradhna Agarwal; Kristen Rundell; Ann Scheck McAlearney
Journal:  JMIR Med Inform       Date:  2017-07-04
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