Literature DB >> 26811374

How is feedback from national clinical audits used? Views from English National Health Service trust audit leads.

Angelina Taylor1, Jenny Neuburger2, Kate Walker3, David Cromwell4, Oliver Groene5.   

Abstract

OBJECTIVE: To explore how the output of national clinical audits in England is used by professionals and whether and how their impact could be enhanced.
METHODS: A mixed-methods study with the primary recipients of four national clinical audits of cancer care of 607 local audit leads, 274 (45%) completed a questionnaire and 32 participated in an interview. Our questions focused on how the audits were used and whether barriers existed to using the audits for local service improvement. We described variation in questionnaire responses between the audits using chi-squared tests. Results are reported as percentages with their 95% confidence intervals. Qualitative data were analysed using Framework analysis.
RESULTS: More than 90% of survey respondents believed that the audit findings were relevant to their clinical work, and interviewees described how they used the audits for a range of purposes. Forty-two percent of survey respondents said they had changed their clinical practice, and 56% had implemented service improvements in response to the audits. The degree of change differed between the four audits, evident in both the questionnaire and the interview data. In the interviews, two recurring barriers emerged: (1) the importance of data quality, which, in turn, influenced the perceived relevance and validity of the audit data and therefore the ability to make changes based on it and (2) the need for clear presentation of benchmarked local performance data. The perceived authority and credibility of the professional bodies supporting the audits was a key factor underpinning the use of the audit findings.
CONCLUSION: National cancer audit and feedback is used to improve services, but their impact could be enhanced by improving the data quality and relevance of feedback.
© The Author(s) 2016.

Entities:  

Keywords:  effectiveness; hospitals; national clinical audit; quality improvement

Mesh:

Year:  2016        PMID: 26811374     DOI: 10.1177/1355819615612826

Source DB:  PubMed          Journal:  J Health Serv Res Policy        ISSN: 1355-8196


  11 in total

1.  Requirements for a quality dashboard: Lessons from National Clinical Audits.

Authors:  Rebecca Randell; Natasha Alvarado; Lynn McVey; Roy A Ruddle; Patrick Doherty; Chris Gale; Mamas Mamas; Dawn Dowding
Journal:  AMIA Annu Symp Proc       Date:  2020-03-04

2.  Multi-method laboratory user evaluation of an actionable clinical performance information system: Implications for usability and patient safety.

Authors:  Benjamin Brown; Panos Balatsoukas; Richard Williams; Matthew Sperrin; Iain Buchan
Journal:  J Biomed Inform       Date:  2017-11-13       Impact factor: 6.317

3.  Taking the heat or taking the temperature? A qualitative study of a large-scale exercise in seeking to measure for improvement, not blame.

Authors:  Natalie Armstrong; Liz Brewster; Carolyn Tarrant; Ruth Dixon; Janet Willars; Maxine Power; Mary Dixon-Woods
Journal:  Soc Sci Med       Date:  2018-01-02       Impact factor: 4.634

Review 4.  Clinical performance comparators in audit and feedback: a review of theory and evidence.

Authors:  Wouter T Gude; Benjamin Brown; Sabine N van der Veer; Heather L Colquhoun; Noah M Ivers; Jamie C Brehaut; Zach Landis-Lewis; Christopher J Armitage; Nicolette F de Keizer; Niels Peek
Journal:  Implement Sci       Date:  2019-04-24       Impact factor: 7.327

5.  Implementation of a Patient Reported Experience Measure in a Dutch disability care organisation: a qualitative study.

Authors:  Marjolein van Rooijen; Stephanie Lenzen; Ruth Dalemans; Albine Moser; Anna Beurskens
Journal:  J Patient Rep Outcomes       Date:  2020-01-14

6.  Improving quality of care and clinical outcomes for rectal cancer through clinical audits in a multicentre cancer care organisation.

Authors:  M G Torras; E Canals; C Muñoz-Montplet; A Vidal; D Jurado; A Eraso; S Villà; M Caro; J Molero; M Macià; M Puigdemont; E González-Muñoz; A López; F Guedea; J M Borras
Journal:  Radiat Oncol       Date:  2020-01-31       Impact factor: 3.481

7.  How, in what contexts, and why do quality dashboards lead to improvements in care quality in acute hospitals? Protocol for a realist feasibility evaluation.

Authors:  Rebecca Randell; Natasha Alvarado; Lynn McVey; Joanne Greenhalgh; Robert M West; Amanda Farrin; Chris Gale; Roger Parslow; Justin Keen; Mai Elshehaly; Roy A Ruddle; Julia Lake; Mamas Mamas; Richard Feltbower; Dawn Dowding
Journal:  BMJ Open       Date:  2020-02-25       Impact factor: 2.692

8.  Analysis of a Web-Based Dashboard to Support the Use of National Audit Data in Quality Improvement: Realist Evaluation.

Authors:  Natasha Alvarado; Lynn McVey; Mai Elshehaly; Joanne Greenhalgh; Dawn Dowding; Roy Ruddle; Chris P Gale; Mamas Mamas; Patrick Doherty; Robert West; Richard Feltbower; Rebecca Randell
Journal:  J Med Internet Res       Date:  2021-11-23       Impact factor: 5.428

9.  Acting on audit & feedback: a qualitative instrumental case study in mental health services in Norway.

Authors:  Monica Stolt Pedersen; Anne Landheim; Merete Møller; Lars Lien
Journal:  BMC Health Serv Res       Date:  2018-01-31       Impact factor: 2.655

10.  Exploring variation in the use of feedback from national clinical audits: a realist investigation.

Authors:  Natasha Alvarado; Lynn McVey; Joanne Greenhalgh; Dawn Dowding; Mamas Mamas; Chris Gale; Patrick Doherty; Rebecca Randell
Journal:  BMC Health Serv Res       Date:  2020-09-11       Impact factor: 2.655

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