Literature DB >> 26704817

[(Expected) Consultation length, mental (co-)morbidity and patient satisfaction in the family practice encounter].

Andreas Klement1, Matthias Oemler2, Andreas Wienke3, Matthias Richter4, Uwe Wolfradt5.   

Abstract

INTRODUCTION: Mental disorders are common in family practice, but their meaning for variables of consultation is rarely considered. Thus, we examined the influence of mental disorders on patients' expectations regarding time, openness and seriousness as well as ratings of satisfaction with the consultation.
METHODS: Prior to consultation for 219 patients a screening for anxiety (GAD-7), depression (PHQ-9) and hypochondriasis (WI-7) was performed. Before and after the consultation patient expectations and ratings were recorded. Subgroup analysis was based on Mann-Whitney U tests.
RESULTS: Almost half of the sample were screen-positive. Prior the consultation, screen positive patients had higher ratings for expectations compared with screen negative patients, but did not differ in their experiences after the consultation. There was no association between consultation length and ratings for satisfaction. DISCUSSION: Patients screened positive for mental disorders do not necessarily require longer consultation length, if their expectations regarding openness and seriousness are met. This is underlines the importance of communication skills in undergraduate medical education and specialist training for future GPs.
Copyright © 2015. Published by Elsevier GmbH.

Entities:  

Keywords:  Arzt-Patient-Interaktion; Consultation length; Konsultationszeit; Patientenzufriedenheit; Primärversorgung; doctor-patient interaction; mental disorders; patient satisfaction; primary care; psychische Störungen

Mesh:

Year:  2015        PMID: 26704817     DOI: 10.1016/j.zefq.2015.08.005

Source DB:  PubMed          Journal:  Z Evid Fortbild Qual Gesundhwes        ISSN: 1865-9217


  1 in total

1.  Multimorbidity and consultation time: a systematic review.

Authors:  Ana Carolina Reis Tadeu; Inês Rosendo Carvalho E Silva Caetano; Inês Jorge de Figueiredo; Luiz Miguel Santiago
Journal:  BMC Fam Pract       Date:  2020-07-28       Impact factor: 2.497

  1 in total

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