PURPOSE: The aim is to improve the uptake of psychiatric services for new patients being referred from primary care, counseling, and hospital discharge follow-up care. DESIGN AND METHODS: A convenience sample of 18 new patients participated in a provider-initiated telephone protocol to increase knowledge related to psychiatric treatment and remind patients of appointments the day before the initial visit. FINDINGS: Fifteen patients attended the initial visit, resulting in a 26% reduction rate of no-show rates from 27% the previous year to 20% in a 3-month period. PRACTICE IMPLICATIONS: Introduction and reminder calls by psychiatric providers improve no-show rates.
PURPOSE: The aim is to improve the uptake of psychiatric services for new patients being referred from primary care, counseling, and hospital discharge follow-up care. DESIGN AND METHODS: A convenience sample of 18 new patients participated in a provider-initiated telephone protocol to increase knowledge related to psychiatric treatment and remind patients of appointments the day before the initial visit. FINDINGS: Fifteen patients attended the initial visit, resulting in a 26% reduction rate of no-show rates from 27% the previous year to 20% in a 3-month period. PRACTICE IMPLICATIONS: Introduction and reminder calls by psychiatric providers improve no-show rates.
Authors: Alexandra L Rose; Ryan McBain; Jesse Wilson; Sarah F Coleman; Emmanuel Mathieu; J Reginald Fils-Aimé; Emmeline Affricot; Tatiana Thérosmé; Wilder Dubuisson; Eddy Eustache; Stephanie L Smith; Giuseppe Raviola Journal: Glob Ment Health (Camb) Date: 2021-05-31
Authors: Giovanni Improta; Guido Guizzi; Carlo Ricciardi; Vincenzo Giordano; Alfonso Maria Ponsiglione; Giuseppe Converso; Maria Triassi Journal: Int J Environ Res Public Health Date: 2020-02-07 Impact factor: 3.390