Literature DB >> 26512131

Development and testing of a text-mining approach to analyse patients' comments on their experiences of colorectal cancer care.

Richard Wagland1, Alejandra Recio-Saucedo1, Michael Simon2, Michael Bracher1, Katherine Hunt1, Claire Foster1, Amy Downing3, Adam Glaser3, Jessica Corner1.   

Abstract

BACKGROUND: Quality of cancer care may greatly impact on patients' health-related quality of life (HRQoL). Free-text responses to patient-reported outcome measures (PROMs) provide rich data but analysis is time and resource-intensive. This study developed and tested a learning-based text-mining approach to facilitate analysis of patients' experiences of care and develop an explanatory model illustrating impact on HRQoL.
METHODS: Respondents to a population-based survey of colorectal cancer survivors provided free-text comments regarding their experience of living with and beyond cancer. An existing coding framework was tested and adapted, which informed learning-based text mining of the data. Machine-learning algorithms were trained to identify comments relating to patients' specific experiences of service quality, which were verified by manual qualitative analysis. Comparisons between coded retrieved comments and a HRQoL measure (EQ5D) were explored.
RESULTS: The survey response rate was 63.3% (21 802/34 467), of which 25.8% (n=5634) participants provided free-text comments. Of retrieved comments on experiences of care (n=1688), over half (n=1045, 62%) described positive care experiences. Most negative experiences concerned a lack of post-treatment care (n=191, 11% of retrieved comments) and insufficient information concerning self-management strategies (n=135, 8%) or treatment side effects (n=160, 9%). Associations existed between HRQoL scores and coded algorithm-retrieved comments. Analysis indicated that the mechanism by which service quality impacted on HRQoL was the extent to which services prevented or alleviated challenges associated with disease and treatment burdens.
CONCLUSIONS: Learning-based text mining techniques were found useful and practical tools to identify specific free-text comments within a large dataset, facilitating resource-efficient qualitative analysis. This method should be considered for future PROM analysis to inform policy and practice. Study findings indicated that perceived care quality directly impacts on HRQoL. Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://www.bmj.com/company/products-services/rights-and-licensing/

Entities:  

Keywords:  Healthcare quality improvement; Qualitative research; Quality improvement methodologies; Quality measurement

Mesh:

Year:  2015        PMID: 26512131     DOI: 10.1136/bmjqs-2015-004063

Source DB:  PubMed          Journal:  BMJ Qual Saf        ISSN: 2044-5415            Impact factor:   7.035


  17 in total

1.  Exploring the perspectives of patients about their care experience: identifying what patients perceive are important qualities in cancer care.

Authors:  Margaret I Fitch; Andrea C Coronado; Julia C Schippke; Jennifer Chadder; Esther Green
Journal:  Support Care Cancer       Date:  2019-09-02       Impact factor: 3.603

2.  Analyzing patient experiences using natural language processing: development and validation of the artificial intelligence patient reported experience measure (AI-PREM).

Authors:  Marieke M van Buchem; Olaf M Neve; Ilse M J Kant; Ewout W Steyerberg; Hileen Boosman; Erik F Hensen
Journal:  BMC Med Inform Decis Mak       Date:  2022-07-15       Impact factor: 3.298

3.  Categorising patient concerns using natural language processing techniques.

Authors:  Paul Fairie; Zilong Zhang; Adam G D'Souza; Tara Walsh; Hude Quan; Maria J Santana
Journal:  BMJ Health Care Inform       Date:  2021-06

4.  Personal Accounts of Young-Onset Colorectal Cancer Organized as Patient-Reported Data: Protocol for a Mixed Methods Study.

Authors:  Klay Lamprell; Diana Fajardo Pulido; Yvonne Tran; Bróna Nic Giolla Easpaig; Winston Liauw; Gaston Arnolda; Jeffrey Braithwaite
Journal:  JMIR Res Protoc       Date:  2021-02-26

5.  Exploring experiences of cancer care in Wales: a thematic analysis of free-text responses to the 2013 Wales Cancer Patient Experience Survey (WCPES).

Authors:  Michael Bracher; Dame Jessica Corner; Richard Wagland
Journal:  BMJ Open       Date:  2016-09-02       Impact factor: 2.692

6.  Life after prostate cancer diagnosis: protocol for a UK-wide patient-reported outcomes study.

Authors:  Amy Downing; Penny Wright; Richard Wagland; Eila Watson; Therese Kearney; Rebecca Mottram; Majorie Allen; Victoria Cairnduff; Oonagh McSorley; Hugh Butcher; Luke Hounsome; Conan Donnelly; Peter Selby; Paul Kind; William Cross; James W H Catto; Dyfed Huws; David H Brewster; Emma McNair; Lauren Matheson; Carol Rivas; Johana Nayoan; Mike Horton; Jessica Corner; Julia Verne; Anna Gavin; Adam W Glaser
Journal:  BMJ Open       Date:  2016-12-07       Impact factor: 2.692

7.  Supervised Machine Learning Algorithms Can Classify Open-Text Feedback of Doctor Performance With Human-Level Accuracy.

Authors:  Chris Gibbons; Suzanne Richards; Jose Maria Valderas; John Campbell
Journal:  J Med Internet Res       Date:  2017-03-15       Impact factor: 5.428

Review 8.  Research Trends in Artificial Intelligence Applications in Human Factors Health Care: Mapping Review.

Authors:  Onur Asan; Avishek Choudhury
Journal:  JMIR Hum Factors       Date:  2021-06-18

9.  Validation and Adjustment of the Patient Experience Questionnaire (PEQ): A Regional Hospital Study in Norway.

Authors:  Seth Ayisi Addo; Reidar Johan Mykletun; Espen Olsen
Journal:  Int J Environ Res Public Health       Date:  2021-07-03       Impact factor: 3.390

10.  How to automatically turn patient experience free-text responses into actionable insights: a natural language programming (NLP) approach.

Authors:  Simone A Cammel; Marit S De Vos; Daphne van Soest; Kristina M Hettne; Fred Boer; Ewout W Steyerberg; Hileen Boosman
Journal:  BMC Med Inform Decis Mak       Date:  2020-05-27       Impact factor: 2.796

View more

北京卡尤迪生物科技股份有限公司 © 2022-2023.