BACKGROUND: The Communication Assessment Tool (CAT), a paper-based patient survey, is 1 method to assess residents' interpersonal and communication skills. To further enhance the interpretation of the CAT, benchmark data are needed. OBJECTIVE: We sought to expand upon initial benchmarking data for the use of the CAT as an evaluation tool in family medicine residency programs. METHODS: Data were collected on 120 residents from 7 family medicine residency programs. Following an appointment with a resident, 1703 patients completed the CAT. RESULTS: The overall mean percentage of items rated as excellent was 73%. Significant differences were found in the overall percentage of items rated as "excellent" based on location of training (78% US graduate versus 71% international medical graduate) and native language of the resident (76% English speaking versus 69% non-English speaking). There were no significant differences found in the overall percentage of items rated as excellent based on the year of training or sex of the residents. CONCLUSIONS: These benchmarking data allow family medicine residency programs to compare the performance of their residents with other programs. The CAT can be used as an evaluation and a learning tool in family medicine and may be applicable to other specialties.
BACKGROUND: The Communication Assessment Tool (CAT), a paper-based patient survey, is 1 method to assess residents' interpersonal and communication skills. To further enhance the interpretation of the CAT, benchmark data are needed. OBJECTIVE: We sought to expand upon initial benchmarking data for the use of the CAT as an evaluation tool in family medicine residency programs. METHODS: Data were collected on 120 residents from 7 family medicine residency programs. Following an appointment with a resident, 1703 patients completed the CAT. RESULTS: The overall mean percentage of items rated as excellent was 73%. Significant differences were found in the overall percentage of items rated as "excellent" based on location of training (78% US graduate versus 71% international medical graduate) and native language of the resident (76% English speaking versus 69% non-English speaking). There were no significant differences found in the overall percentage of items rated as excellent based on the year of training or sex of the residents. CONCLUSIONS: These benchmarking data allow family medicine residency programs to compare the performance of their residents with other programs. The CAT can be used as an evaluation and a learning tool in family medicine and may be applicable to other specialties.
Authors: Christopher M DeRienzo; Karen Frush; Michael E Barfield; Priya R Gopwani; Brian C Griffith; Xiaoyin Jiang; Ankit I Mehta; Paulie Papavassiliou; Kristy L Rialon; Alyssa M Stephany; Tian Zhang; Kathryn M Andolsek Journal: Acad Med Date: 2012-04 Impact factor: 6.893
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Authors: Danielle M McCarthy; Emily P Ellison; Arjun K Venkatesh; Kirsten G Engel; Kenzie A Cameron; Gregory Makoul; James G Adams Journal: J Emerg Med Date: 2012-09-16 Impact factor: 1.484
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Authors: Oladoyin A Oladeru; Musleehat Hamadu; Paul D Cleary; Adam B Hittelman; Ketan R Bulsara; Maxwell Sh Laurans; Daniel B DiCapua; Evie G Marcolini; Jeremy J Moeller; Babar Khokhar; Jeannette W Hodge; Auguste H Fortin; Janet P Hafler; Michael C Bennick; David Y Hwang Journal: J Patient Exp Date: 2017-02-20