Raeda F AbuAlRub1, Nemeh A Al-Akour2, Nour H Alatari3. 1. Community and Mental Health Department, College of Nursing, Jordan University of Science and Technology, Irbid, Jordan. 2. Maternal and Child Health Department, College of Nursing, Jordan University of Science and Technology, Irbid, Jordan. 3. Cancer Care Associates, Miranda, NSW, Australia.
Abstract
AIMS AND OBJECTIVES: To explore the awareness of the incident reporting system, incident reporting practices and barriers to reporting incidents among Jordanian staff nurses and physicians in accredited and nonaccredited hospitals. BACKGROUND: Reporting medical incidents is an important element of patient safety enhancement and quality of care improvement and it should be an integral part of the organisational culture. DESIGN: A descriptive exploratory survey was used for the present study. METHODS: A modified version of the Incident Reporting Questionnaire was used to collect data from 307 nurses and 144 physicians at seven hospitals (four accredited and three not accredited) in Jordan. The response rate was 28·8% for nurses and 58·8% for physicians. RESULTS: Nurses were more aware of the incident reporting system than physicians. Physicians were less likely to report any incident on 50% or more of occasions. The major three barriers to reporting incidents were believing that there was no point in reporting near misses, lack of feedback and fear of disciplinary actions. CONCLUSION: The study showed significant differences between nurses in accredited and nonaccredited hospitals regarding barriers to reporting incidents and reporting practices. RELEVANCE TO CLINICAL PRACTICE: Nurse administrators should modify existing systems for reporting incidents to overcome the barriers as shown in the present study.
AIMS AND OBJECTIVES: To explore the awareness of the incident reporting system, incident reporting practices and barriers to reporting incidents among Jordanian staff nurses and physicians in accredited and nonaccredited hospitals. BACKGROUND: Reporting medical incidents is an important element of patient safety enhancement and quality of care improvement and it should be an integral part of the organisational culture. DESIGN: A descriptive exploratory survey was used for the present study. METHODS: A modified version of the Incident Reporting Questionnaire was used to collect data from 307 nurses and 144 physicians at seven hospitals (four accredited and three not accredited) in Jordan. The response rate was 28·8% for nurses and 58·8% for physicians. RESULTS: Nurses were more aware of the incident reporting system than physicians. Physicians were less likely to report any incident on 50% or more of occasions. The major three barriers to reporting incidents were believing that there was no point in reporting near misses, lack of feedback and fear of disciplinary actions. CONCLUSION: The study showed significant differences between nurses in accredited and nonaccredited hospitals regarding barriers to reporting incidents and reporting practices. RELEVANCE TO CLINICAL PRACTICE: Nurse administrators should modify existing systems for reporting incidents to overcome the barriers as shown in the present study.
Authors: Ahmed I Albarrak; Ammar S Almansour; Ali A Alzahrani; Abdulaziz H Almalki; Abdulrahman A Alshehri; Rafiuddin Mohammed Journal: BMC Emerg Med Date: 2020-12-14