Literature DB >> 25977314

Taking complaints seriously: using the patient safety lens.

Thomas H Gallagher1, Kathleen M Mazor2.   

Abstract

Entities:  

Keywords:  Human error; Patient safety; Quality improvement

Mesh：

Year:  2015        PMID： 25977314     DOI： 10.1136/bmjqs-2015-004337

Source DB:  PubMed          Journal:  BMJ Qual Saf        ISSN： 2044-5415            Impact factor:   7.035


× No keyword cloud information.
  20 in total

1.  Learning From Patients' Experiences Related To Diagnostic Errors Is Essential For Progress In Patient Safety.

Authors:  Traber Davis Giardina; Helen Haskell; Shailaja Menon; Julia Hallisy; Frederick S Southwick; Urmimala Sarkar; Kathryn E Royse; Hardeep Singh
Journal:  Health Aff (Millwood)       Date:  2018-11       Impact factor: 6.301

2.  Identifying hot spots for harm and blind spots across the care pathway from patient complaints about general practice.

Authors:  Emily O'Dowd; Sinéad Lydon; Kathryn Lambe; Chris Rudland; Aoife Hilton; Paul O'Connor
Journal:  Fam Pract       Date:  2022-07-19       Impact factor: 2.290

3.  Safety culture and adverse event reporting in Ghanaian healthcare facilities: Implications for patient safety.

Authors:  Aaron Asibi Abuosi; Collins Atta Poku; Priscilla Y A Attafuah; Emmanuel Anongeba Anaba; Patience Aseweh Abor; Adelaide Setordji; Edward Nketiah-Amponsah
Journal:  PLoS One       Date:  2022-10-19       Impact factor: 3.752

4.  When trust is threatened: Qualitative study of parents' perspectives on problematic clinical relationships in child cancer care.

Authors:  Sarah Davies; Peter Salmon; Bridget Young
Journal:  Psychooncology       Date:  2017-06-08       Impact factor: 3.894

Review 5.  Key strategies to improve systems for managing patient complaints within health facilities - what can we learn from the existing literature?

Authors:  Tolib Mirzoev; Sumit Kane
Journal:  Glob Health Action       Date:  2018       Impact factor: 2.640

Review 6.  Learning from complaints in healthcare: a realist review of academic literature, policy evidence and front-line insights.

Authors:  Jackie van Dael; Tom W Reader; Alex Gillespie; Ana Luisa Neves; Ara Darzi; Erik K Mayer
Journal:  BMJ Qual Saf       Date:  2020-02-04       Impact factor: 7.035

7.  The impact of heavy nurse workload and patient/family complaints on workplace violence: An application of human factors framework.

Authors:  Farinaz Havaei; Maura MacPhee
Journal:  Nurs Open       Date:  2020-01-15

8.  Encouraging Patients to Speak up About Problems in Cancer Care.

Authors:  Kathleen M Mazor; Aruna Kamineni; Douglas W Roblin; Jane Anau; Brandi E Robinson; Benjamin Dunlap; Cassandra Firneno; Thomas H Gallagher
Journal:  J Patient Saf       Date:  2021-12-01       Impact factor: 2.844

9.  A qualitative study of National Health Service (NHS) complaint-responses.

Authors:  May McCreaddie; Bethan Benwell; Alice Gritti
Journal:  BMC Health Serv Res       Date:  2021-07-15       Impact factor: 2.655

10.  The Healthcare Complaints Analysis Tool: development and reliability testing of a method for service monitoring and organisational learning.

Authors:  Alex Gillespie; Tom W Reader
Journal:  BMJ Qual Saf       Date:  2016-01-06       Impact factor: 7.035
View more

北京卡尤迪生物科技股份有限公司 © 2022-2023.