Kevin W Hall1, Jean-François Bussières2. 1. BScPharm, PharmD, is Clinical Associate Professor with the Faculty of Pharmacy and Pharmaceutical Sciences, University of Alberta, Edmonton, Alberta. 2. BPharm, MSc, MBA, FCSHP, is Director of the Pharmacy Practice Research Unit and the Pharmacy Department, Centre hospitalier universitaire Sainte-Justine, and Clinical Professor with the Faculty of Pharmacy, Université de Montréal, Montréal, Quebec.