Lisa Walker-Vischer1, Constance Hill, Suzanne S Mendez. 1. Author Affiliations: Clinical Nurse Specialist Pediatrics/PICU, Santa Clara Valley Medical Center, San Jose, and Doctoral Student (Dr Walker-Vischer), California State University, Northern California Consortium, Fresno; Attending Physician (Dr Mendez), Department of Pediatrics, Santa Clara Valley Medical Center, San Jose; Assistant Professor (Dr Hill), Valley Foundation School of Nursing, San Jose State University, California.
Abstract
OBJECTIVE: The aim of this study is to describe the experience of Latino parents of hospitalized children during family-centered rounds (FCRs). BACKGROUND: Family-centered rounds provide a mechanism to exchange information and facilitate shared decision making. Latino parents may have a suboptimal experience during FCRs. Understanding this experience helps nurse leaders improve patient satisfaction. METHODS: Using a convenience sample, written surveys in Spanish were given to 20 parents who had attended at least 2 FCRs. The surveys were translated into English for data analysis. RESULTS: The narrative data were analyzed for common themes using content analysis. Four themes were identified: valued perception, inclusion and care, facilitated communication, and meeting expectations. CONCLUSIONS: Parents in this study felt that their participation and input were valued and that these positively impacted care. Family-centered rounds helped them understand the plan and facilitated communication when done in Spanish. Nurse leaders play a key role in improving satisfaction and increasing access to translation services or bilingual staff.
OBJECTIVE: The aim of this study is to describe the experience of Latino parents of hospitalized children during family-centered rounds (FCRs). BACKGROUND: Family-centered rounds provide a mechanism to exchange information and facilitate shared decision making. Latino parents may have a suboptimal experience during FCRs. Understanding this experience helps nurse leaders improve patient satisfaction. METHODS: Using a convenience sample, written surveys in Spanish were given to 20 parents who had attended at least 2 FCRs. The surveys were translated into English for data analysis. RESULTS: The narrative data were analyzed for common themes using content analysis. Four themes were identified: valued perception, inclusion and care, facilitated communication, and meeting expectations. CONCLUSIONS: Parents in this study felt that their participation and input were valued and that these positively impacted care. Family-centered rounds helped them understand the plan and facilitated communication when done in Spanish. Nurse leaders play a key role in improving satisfaction and increasing access to translation services or bilingual staff.
Authors: Jessica H Cheng; Caroline Wang; Vidhi Jhaveri; Elena Morrow; Su-Ting T Li; Jennifer L Rosenthal Journal: Acad Pediatr Date: 2021-01-09 Impact factor: 2.993
Authors: Laura Boland; Ian D Graham; France Légaré; Krystina Lewis; Janet Jull; Allyson Shephard; Margaret L Lawson; Alexandra Davis; Audrey Yameogo; Dawn Stacey Journal: Implement Sci Date: 2019-01-18 Impact factor: 7.327
Authors: Alexandra Rubin; Rachel R Osborn; Madeline J Nowicki; Kira Surber; Jamie L Rashty; Alanna Shefler; Kelly S Parent; Kimberly K Monroe; Kerry P Mychaliska Journal: Pediatr Qual Saf Date: 2021-06-23