AIMS: The aims of this study are to describe: (1) the frequency of nurse-reported missed care in neonatal intensive care units; and (2) nurses' reports of factors contributing to missed care on their last shift worked. BACKGROUND: Missed nursing care, or necessary care that is not delivered, is increasingly cited as a contributor to adverse patient outcomes. Previous studies highlight the frequency of missed nursing care in adult settings; the occurrence of missed nursing care in neonatal intensive care units is unknown. DESIGN: A descriptive analysis of neonatal nurses' self-reports of missed care using data collected through a cross-sectional web-based survey. METHODS: A random sample of certified neonatal intensive care nurses in seven states was invited to participate in the survey in April 2012. Data were collected from nurses who provide direct patient care in a neonatal intensive care unit (n = 230). Descriptive statistics constituted the primary analytic approach. RESULTS: Nurses reported missing a range of patient care activities on their last shift worked. Nurses most frequently missed rounds, oral care for ventilated infants, educating and involving parents in care and oral feedings. Hand hygiene, safety and physical assessment and medication administration were missed least often. The most common reasons for missed care included frequent interruptions, urgent patient situations and an unexpected rise in patient volume and/or acuity on the unit. CONCLUSION: We find that basic nursing care in the neonatal intensive care unit is missed and that system factors may contribute to missed care in this setting.
AIMS: The aims of this study are to describe: (1) the frequency of nurse-reported missed care in neonatal intensive care units; and (2) nurses' reports of factors contributing to missed care on their last shift worked. BACKGROUND: Missed nursing care, or necessary care that is not delivered, is increasingly cited as a contributor to adverse patient outcomes. Previous studies highlight the frequency of missed nursing care in adult settings; the occurrence of missed nursing care in neonatal intensive care units is unknown. DESIGN: A descriptive analysis of neonatal nurses' self-reports of missed care using data collected through a cross-sectional web-based survey. METHODS: A random sample of certified neonatal intensive care nurses in seven states was invited to participate in the survey in April 2012. Data were collected from nurses who provide direct patient care in a neonatal intensive care unit (n = 230). Descriptive statistics constituted the primary analytic approach. RESULTS: Nurses reported missing a range of patient care activities on their last shift worked. Nurses most frequently missed rounds, oral care for ventilated infants, educating and involving parents in care and oral feedings. Hand hygiene, safety and physical assessment and medication administration were missed least often. The most common reasons for missed care included frequent interruptions, urgent patient situations and an unexpected rise in patient volume and/or acuity on the unit. CONCLUSION: We find that basic nursing care in the neonatal intensive care unit is missed and that system factors may contribute to missed care in this setting.
Authors: Eileen T Lake; Pamela B de Cordova; Sharon Barton; Shweta Singh; Paula D Agosto; Beth Ely; Kathryn E Roberts; Linda H Aiken Journal: Hosp Pediatr Date: 2017-06-13
Authors: Heather L Tubbs-Cooley; Constance A Mara; Adam C Carle; Barbara A Mark; Rita H Pickler Journal: JAMA Pediatr Date: 2019-01-01 Impact factor: 16.193
Authors: Eileen T Lake; Douglas Staiger; Erika Miles Edwards; Jessica G Smith; Jeannette A Rogowski Journal: Health Serv Res Date: 2017-09-14 Impact factor: 3.402
Authors: Eileen T Lake; Douglas O Staiger; Emily Cramer; Linda A Hatfield; Jessica G Smith; Beatrice J Kalisch; Jeannette A Rogowski Journal: Med Care Res Rev Date: 2018-10-26 Impact factor: 3.929
Authors: Anwar A Alghamdi; Richard N Keers; Adam Sutherland; Andrew Carson-Stevens; Darren M Ashcroft Journal: Paediatr Drugs Date: 2021-04-08 Impact factor: 3.022
Authors: David Gathara; George Serem; Georgina A V Murphy; Nancy Abuya; Rose Kuria; Edna Tallam; Mike English Journal: BMJ Open Date: 2018-07-23 Impact factor: 2.692