Victoria Wade1, Jeffrey Soar2, Len Gray3. 1. Discipline of General Practice, The University of Adelaide, L11, 178 North Terrace, Adelaide, SA 5005, Australia. 2. School of Management and Enterprise, University of Southern Queensland, West Street, Toowoomba, Qld 4350, Australia. Email: 3. Centre for Research in Geriatric Medicine, University of Queensland, L2 Building 33, Princess Alexandra Hospital, Ipswich Road, Woolloongabba, Qld 4102, Australia. Email:
Abstract
OBJECTIVE: The aim of this study is to identify the extent to which the Medicare item numbers and incentives, introduced in July 2011, have been effective in stimulating telehealth activity in Australia. METHODS: A retrospective descriptive study utilising data on the uptake of telehealth item numbers and associated in-person services, from July 2011 to April 2014, were obtained from Medicare Australia. The main outcome measures were number of telehealth services over time, plus uptake proportionate to in-person services, by jurisdiction, by speciality, and by patient gender. RESULTS: Specialist consultations delivered by video communication and rebated by Medicare rose to 6000 per month, which is 0.24% of the total number of specialist consultations. The highest proportional uptake was in geriatrics and psychiatry. In 52% per cent of video consultations the patient was supported by an on-site healthcare provider, most commonly a general practitioner. There were substantial jurisdictional differences. A significantly lower percentage of female patients were rebated for item 99, which is primarily used by surgeons. CONCLUSIONS: Medicare rebates and incentives, which are generous by world standards, have resulted in specialist video consultations being provided to underserved areas, although gaps still remain that need new models of care to be developed. WHAT IS KNOWN ABOUT THE TOPIC?: Video consultations have been rebated by Medicare since July 2011 as a means of increasing access to specialist care in rural areas, aged care facilities and Aboriginal health services. WHAT DOES THIS PAPER ADD?: The uptake of this telehealth initiative has grown over time, but still remains low. For half the video consultations the patient was supported by an on-site healthcare provider, most commonly a general practitioner. Geriatrics and psychiatry are the specialties with the highest proportional uptake. WHAT ARE THE IMPLICATIONS FOR PRACTITIONERS?: New models of care with a greater focus on consultation-liaison with primary care providers need to be developed to realise the potential of this initiative and to fill continuing gaps in services.
OBJECTIVE: The aim of this study is to identify the extent to which the Medicare item numbers and incentives, introduced in July 2011, have been effective in stimulating telehealth activity in Australia. METHODS: A retrospective descriptive study utilising data on the uptake of telehealth item numbers and associated in-person services, from July 2011 to April 2014, were obtained from Medicare Australia. The main outcome measures were number of telehealth services over time, plus uptake proportionate to in-person services, by jurisdiction, by speciality, and by patient gender. RESULTS: Specialist consultations delivered by video communication and rebated by Medicare rose to 6000 per month, which is 0.24% of the total number of specialist consultations. The highest proportional uptake was in geriatrics and psychiatry. In 52% per cent of video consultations the patient was supported by an on-site healthcare provider, most commonly a general practitioner. There were substantial jurisdictional differences. A significantly lower percentage of female patients were rebated for item 99, which is primarily used by surgeons. CONCLUSIONS: Medicare rebates and incentives, which are generous by world standards, have resulted in specialist video consultations being provided to underserved areas, although gaps still remain that need new models of care to be developed. WHAT IS KNOWN ABOUT THE TOPIC?: Video consultations have been rebated by Medicare since July 2011 as a means of increasing access to specialist care in rural areas, aged care facilities and Aboriginal health services. WHAT DOES THIS PAPER ADD?: The uptake of this telehealth initiative has grown over time, but still remains low. For half the video consultations the patient was supported by an on-site healthcare provider, most commonly a general practitioner. Geriatrics and psychiatry are the specialties with the highest proportional uptake. WHAT ARE THE IMPLICATIONS FOR PRACTITIONERS?: New models of care with a greater focus on consultation-liaison with primary care providers need to be developed to realise the potential of this initiative and to fill continuing gaps in services.
Authors: Joachim A Behar; Chengyu Liu; Kevin Kotzen; Kenta Tsutsui; Valentina D A Corino; Janmajay Singh; Marco A F Pimentel; Philip Warrick; Sebastian Zaunseder; Fernando Andreotti; David Sebag; Georgy Kopanitsa; Patrick E McSharry; Walter Karlen; Chandan Karmakar; Gari D Clifford Journal: Physiol Meas Date: 2020-11-10 Impact factor: 2.688
Authors: Patricia Knight; Andrew Bonney; Grigorijs Teuss; Michelle Guppy; Danielle Lafferre; Judy Mullan; Stephen Barnett Journal: J Med Internet Res Date: 2016-02-08 Impact factor: 5.428
Authors: Sandra C Thompson; Lee Nedkoff; Judith Katzenellenbogen; Mohammad Akhtar Hussain; Frank Sanfilippo Journal: Int J Environ Res Public Health Date: 2019-12-15 Impact factor: 3.390
Authors: Centaine L Snoswell; Monica L Taylor; Tracy A Comans; Anthony C Smith; Leonard C Gray; Liam J Caffery Journal: J Med Internet Res Date: 2020-10-19 Impact factor: 5.428
Authors: Peter Trnka; Megan M White; William D Renton; Steven J McTaggart; John R Burke; Anthony C Smith Journal: BMC Nephrol Date: 2015-08-01 Impact factor: 2.388
Authors: Melinda Martin-Khan; Farhad Fatehi; Marina Kezilas; Karen Lucas; Leonard C Gray; Anthony C Smith Journal: BMC Health Serv Res Date: 2015-12-03 Impact factor: 2.655
Authors: Anthony C Smith; Emma Thomas; Centaine L Snoswell; Helen Haydon; Ateev Mehrotra; Jane Clemensen; Liam J Caffery Journal: J Telemed Telecare Date: 2020-03-20 Impact factor: 6.184